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New York hotels near New York Public Library Performing Arts
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Best New York hotels near New York Public Library Performing Arts
Located in Midtown, this boutique hotel is steps away from Ambassador Theatre, Gershwin Theater and Winter Garden Theatre. Broadway Theatre and Times Square are also within 5 minutes. 49th St. Station and 50 St. Station (Broadway) are within a 5-minute walk.
Overall 9.1 Excellent
Based on 4,723 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.4
Excellent
9.1
Excellent
8.2
Excellent
9.7
Excellent
9.7
Pros: The rooms are little pods, but really fine for the price. Very clean. They are having issues with the some of the iPads that control room temp, lights, etc, but assured me this was a temporary glitch, as this was a new batch. The lobby is amazing and the location stellar. The staff might be the nicest and friendliest of any hotel I've ever stayed in. Inexpensive and tasty buffet breakfast at communal tables gives you the chance to chat with lovely people from all over the world. Rooftop bar has beautiful views.
Cons: Just the iPad situation, and that was very minor compared to all the positives. The controls were still functional, so no real problem on my end. Just had to frequently reboot.
Good
6.0
Cons: Dirty sheets in the new room. Did not clean our the room the whole day
Excellent
10.0
Excellent
8.8
Excellent
9.7
Excellent
9.4
Excellent
9.4
Pros: Exactly what I needed for a one night business trip. Room is compact, but designed to be so, and spotlessly clean. Has a great location, fast wifi, brilliant communal spaces for getting out the laptop, and it took less than a minute to check in and out.
Excellent
10.0
Cons: Iron in room. Small gift shop. I was sick and had to walk out in snow to buy medicine.
Excellent
9.4
Pros: definitely a different style hotel but we still loved the concept. staff was very friendly. we would definitely stay here again.
Cons: since there wasn't any superfluous people like bell boys or concierge desks, I wish I saw a lil more savings and value in the price to stay here.
Good
7.9
Excellent
10.0
Pros: Private rooftop bar and cozy lobby hangout space. European style breakfast lounge and 24 hr snack pantry. Room was small (though big for New York!) yet thoughtfully laid out with clever use of space. Fun/funky upscale low key vibe just perfect. Midtown location excellent for exploring NYC and checking out theatre scene. Daily complimentary bottled water. Friendly, helpful staff
Cons: If you pay for your breakfasts when you check in you save a couple bucks vs. paying on day of. I can understand that you'd want to have an estimate of how many diners they will be but, come on, this felt a little nickel and dime-y when everything else was so seamless.
Located in the heart of New York, this family-friendly hotel is steps away from Columbus Circle and Central Park. Lincoln Center and Metropolitan Opera House are also within 10 minutes. 59 St. - Columbus Circle Station is only a 2-minute walk and 57 St. - 7 Av Station is 3 minutes.
Overall 9.0 Excellent
Based on 1,082 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.7
Excellent
8.5
Excellent
8.8
Excellent
10.0
Excellent
8.0
Excellent
9.7
Cons: Not having mosquitoes
Located in Midtown, this luxury hotel is within a 10-minute walk of Carnegie Hall, Museum of Modern Art and Columbus Circle. Times Square is 0.6 mi (1 km) away. 57 St. Station and 5 Av.-53 St. Station are within a 5-minute walk.
Overall 8.7 Excellent
Based on 930 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
7.4
Pros: The decor, the green aspect, the products, the staff
Cons: Lack of personalised service - had to change room twice due to noise and restaurant - was charged $64 for breakfast. Ridiculous and was told that it's separate from the hotel.
Excellent
10.0
Excellent
10.0
Pros: Finally found a GREAT hotel amount the thousands in Manhattan. Great room, service, location and the bar/restaurant is clean and the food is top quality!
Cons: N/A - we enjoyed everything!
Excellent
8.8
Excellent
10.0
Excellent
10.0
Pros: Great breakfast, very comfortable and the Great Room with bar was wonderful.
Excellent
10.0
Excellent
10.0
Pros: Great location, staff and rooms, fantastic breakfast in the restaurant!
Excellent
8.8
Pros: Sustainable approach and best designed rooms yet experienced in our travels.
Cons: Slightly aloof staff - but maybe that's a NY thing...
With a stay at Radio City Apartments, you'll be centrally located in New York, steps from Times Square and within a 5-minute walk of Radio City Music Hall. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk.
Overall 8.6 Excellent
Based on 4,595 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.8
Excellent
10.0
Pros: The location was perfect and the price was affordable. The staff was very friendly, efficient, and knowledgeable. I will definitely stay here again.
Cons: At first, I did not like being unable to guarantee a nonsmoking room and was given a smoking room. However, even as picky as I am about that, I couldn't tell it was a smoking room or floor.
Excellent
8.3
Pros: location was amazing. staff was very friendly and helpful.
Cons: room smelled like cigarette smoke.
Excellent
10.0
Pros: Location was fantastic
Good
7.7
Pros: This hotel is conveniently located near Times Square and Broadway shows. I would definitely stay here again. Staff was friendly.
Cons: It is not as modern as some of the more exclusive hotels but worth the price as it is less expensive as most NYC hotels in the area.
Excellent
8.2
Pros: Right next to Times Square. Clean rooms. We stayed in an apartment style room (2 rooms and one sofa bed).
Cons: The mattress of sofa was extremely old and useless. The person who was supposed to sleep on it ended up sleeping with somebody else’s bed
Hotel Riu Plaza New York Times Square is in the heart of New York, within a 5-minute walk of Times Square and Broadway. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Overall 8.5 Excellent
Based on 5,269 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
7.4
Excellent
10.0
Excellent
10.0
Excellent
9.4
Excellent
9.1
Excellent
10.0
Pros: Easy walk over to Times Square. The room was beautiful and I really felt like I got a great deal staying here! It's New York so of course it was a tight fit, but our family of four in the double deluxe room never felt too crowded. The staff was friendly and helpful, and the neighborhood was close enough to Subways and other destinations, but far enough from all the action and noise. Will definitely remember this place the next time I visit New York!
Cons: The only issue that ever came up was the shower would leak a bit into the hallway floor.
Excellent
10.0
Pros: Room was really nice. Great view and location
Cons: Nothing
Good
7.7
Cons: The bathroom was very undesirable!! From the door not shutting all the way (sitting at the desk you could see the person sitting on the toilet because there was that much of a gap) to the shower that everyone can see your shadow in - so uncomfortable with others in the room
Excellent
8.0
Good
6.5
Pros: The location was great for Broadway shows.
Cons: The rooms were minimalist, which is okay because you aren’t there much. However, the biggest problem we had was that our key demagnetized EVERY.SINGLE.DAY. We put it in different pockets, away from cell phones, we were very careful because it got SO ANNOYING to have to trek back to the desk from the 17th floor every time we went back to the room. Our subway cards didn’t demagnetize stored the same way. I stay in hotels frequently at all price points and have never had this consistent a problem with room access. By the end of the trip I thought I should just probably go wait in the front desk line every time I walked through the lobby just to avoid the trip back down.
Excellent
10.0
Okay
4.8
Pros: Great location.
Cons: Room was EXTREMELY small. Unclean (hairs in sink and on bathroom floor). Not even a small, single serve coffee machine in the room. All for $450 per night?
Excellent
8.0
Pros: The room size and lobby staff
Cons: Service on the room was not attempted until 5:20 p.m.
Excellent
8.2
Cons: Near Times Square, cleanliness and open room with large window...
Excellent
10.0
Pros: Full buffet breakfast saves money and time running out elsewhere. Location is perfect. Only a block from Times Square. A block from most broadway shows. Lots of restaurants close by and close to subway . Our flight was early and they gave us a room at 9:30am at no extra charge . We will definitiley stay there again.
Excellent
8.0
This family-friendly New York hotel is located in the entertainment district, steps away from August Wilson Theater, Broadway Theatre and Ed Sullivan Theater. Circle in the Square Theater and Winter Garden Theatre are also within 5 minutes. 50 St. Station (Broadway) and 7 Av. Station (E 53rd St.) are within a 5-minute walk.
Overall 8.5 Excellent
Based on 2,217 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
7.1
Pros: Location is good enough. But still not in the midst of happening place of time square. Front desk staff was helpful and pleasant . View from window was amazing
Cons: Travel conceirage was awful. Whenever I looked for them they are not available . Had to go that counter minimum 4 times from my room to get him. He was always out of his place. Finally when he given me advice it went wrong. I wanted to go to Statue of Liberty and he told me to pick a taxi instead of metro. It cost me 35 dollar in the taxi and driver told me best way was metro and he surprised travel concierGe advised me taxi. He said this people doesn't know anything about outside. Not even a bottle of water complementary. All toiletries are bare minimum and had to ask for certain things.
Excellent
10.0
Excellent
10.0
Pros: This hotel was in the best location. It was close to Central Park and. Subway stop.
Excellent
8.0
Pros: Rooftop terrace, food service, and comfortable rooms.
Cons: Bit overpriced. We have had comparable or better stays, for less money.
Excellent
10.0
Pros: Everything was great
Excellent
8.0
Excellent
10.0
Excellent
9.7
Excellent
10.0
Good
6.0
Excellent
10.0
Good
7.7
Good
7.7
Pros: Location
Cons: No drinking water available in the room and ice machine was out of order. The coffee in the restaurant tasted like it was burnt.
Excellent
9.7
Pros: Modern furniture and decor. Outdoor lobby/restaurant over looking Times Square withe excellent view. Great hotel. Excellent service, friendly staff standing near front to help you.
Cons: Old fashioned blow dryer in a bag. I had to hunt for it (we are used to hotels with I attached to the wall). The sink is too high. I had to stand on tip toes to stand on tip toes to wash my face.
Excellent
8.0
Pros: Fun, modern sci-fi inspired design, excellent food, bar and restaurant were great. Staff were mostly courteous and attentive. Room service was quick. Shower was excellent :)
Cons: Wi-fi was terrible. Even after I paid the 14.95 for "high-speed" we had constant connection problems. On my third night the Novotel wireless network didn't even show up on list of available networks and was seemingly down for the remainder of the night. Not as big a deal on a leisure trip, but if I had been there for business I would have been screwed. The sink in the bathroom was poorly designed. Every time I turned on the faucet, water would splash up and out of the bowl and get everything on the counter wet. Had to keep water on lo-flow to avoid this.
Excellent
9.7
Pros: It was a perfect hotel
Cons: Nothing
Excellent
10.0
Pros: Really close to time square with an excellent view. Rooms were modern and spacious... Beds were really Comfy and had a great nights sleep despite the central location.
Excellent
10.0
Pros: Happy customer Great bar food and courteous staff prices are a little high but it's New York everything is pricey like this place it's my third visit
Cons: Can't think of a thing
Excellent
10.0
Cons: Location
Good
6.0
Excellent
10.0
Excellent
10.0
Okay
4.2
Pros: The location is great but they made little effort in making guests comfortable.
Cons: There was a huge crowd for an outdoor party on the nightclub deck. Our room shook all night until about THEEE AM. You couldn't hear the tv in the room and forget sleeping. It was miserable.
Mediocre
2.0
Pros: Nothing.
Cons: Definitely STAY AWAY from that place!! I came at freezy night, the room temperature was at 76 and didn't go higher. I called operator, he sent "engineer" which couldn't do anything he said that's the highest, i called operator and said it's not acceptable, he said the they can't do nothing the whole hotel is set at this temperature (really??). I said show me another room as u sound now ridiculous. Then the same(!) "engineer" came and.. oh miracle (!) he fixed it. I said all of u guys are such LIARS!! Just made me SO mad and irritated for no reason. Overall: WAY overpriced hotel for the way it is, HORRIBLE "costumer service" from most of the stuff here, no room delivery after 11:30pm (really?!), No parking space, Spent almost $300/night for the room doesn't even have tube. It's not a hotel, it's bullshit!.
Good
6.5
Cons: 1. Due to computer glitch, our reservation was "lost", took staff an hour to reinstate it. 2. Refrigerator in the room did not have a single bottle of water. I had to take medication without any water. 3. Ice machine on the floor was broken, no ice whatsoever. 4. Room had coffee machine, but no tea/coffee and water in the room.
Excellent
9.7
Pros: Room was nice, very clean. Shower was great. Loved the ambiance. Really in the heart of everything. Amazing Cuban restaurant right next door, stone's throw away from Central Park and Times Square. Would definitely stay again.
Cons: Only one outlet in the room had enough power to charge my phone. It was odd. I tried it with other phones as well, to be sure it wasn't just me. It wasn't. Only one worked. This would have been a problem if I were with others in the room.
Excellent
8.5
Pros: The location was ideal for our purposes, being close to theatres, restaurants and Rockefeller Center. The staff were nicely accommodating and helpful. The place was clean and comfortable.
Cons: The bathroom lighting is woefully inefficient and of no help for applying makeup. The lighting in the room is not much better, and there are only three small drawers available inside the closet for clothes. The lobby has a sort of a cartoonish modern décor.
Excellent
8.0
Pros: The hotel was in close proximity to Times Square.
Excellent
10.0
Pros: This hotel saved us after an incident with our Airbnb accommodations left us stranded in the city. We are so glad to have found this gem, at a reasonable price and in such a great location. The excitement of Times Square is right outside your door, yet inside the hotel you are able to get quiet and restful sleep. Staff was very friendly and accommodating. We enjoyed a wonderful meal at the hotel restaurant just before our broadway show, and then walked a few blocks to the theater. Would definitely recommend!
Excellent
8.0
Pros: The location is excelleñt, and everything is fine. Clean room, nice view, quiet, easy check-in/out, validated parking. The bed was comfortable, and every call to the hotel before and during our stay was.answered by a person who was knowledgeable and polite. Very nice.decor and shower.
Cons: The price was a toich higher than we hoped, but considering that we were able to walk everywhere, the extra $30-$40 was a premium for the location. Parking is only a few doors away and validated so remember to get your parking ticket stamped.
Excellent
9.7
Pros: The view from the room was perfect, if only I had stayed on New Years! Front row seats to the ball drop! Very clean and luxurious
Cons: Some hidden fees & deposit was larger then website said it would be
Excellent
9.1
Pros: We liked everything about the hotel. The staff were friendly, the room was clean and the location was on Broadway, just one short block from 7th Avenue. I would stay again. It was a very good experience.
Cons: The only thing I questioned (but was not a big deal) was the bathroom was small - couldn't fit 2 people in at once. The shower pressure was too good. Meaning that it hurt the body when the hand held was used. The rain shower was good but if you didn't want to wet your hair, you had to use the hand held which in turn was so powerful that it hurt the body. It didn't bother me that much but it was the only thing that was a bit uncomfortable.
Excellent
10.0
Pros: There was a problem with our bathroom that was not addressed appropriately on the night it was reported. The manager the following morning was profusely apologetic and provided complimentary breakfast for our party, in addition to addressing the problem.
Excellent
9.7
Pros: Great location, value for money, loved the room, the bar and terrace were very cool. Great vibe and value overall.
Cons: Even with a hotel stamp, parking lot down the street was still almost $50 overnight. Wish hotel credit would have been worth more.
Excellent
8.0
Pros: Location is perfect, close to theaters, Times Square, Central Park, radio city music hall and shopping.
Cons: They were recently reopened post pandemic so some services were less than optimal (cable tv, slow Wate drains in shower). Engineering and Housekeeping were incredibly responsive and kind. Great public area spaces, especially outdoors.
Excellent
9.4
Pros: The bed was amazing and the location was great.
Cons: The ice machine was broke all 4 days of my stay, after repeatedly telling the staff only to hear we will fix it each time, sucked. One staff said just keep going to the bar with your bucket. Not convenient at all.
This family-friendly New York hotel is located in the shopping district, within a 5-minute walk of 5th Avenue, Central Park and Madison Avenue. Museum of Modern Art and Carnegie Hall are also within 10 minutes. 5 Av.- 60 St. Station is only a 5-minute walk and 57 St. Station is 5 minutes.
Overall 8.5 Excellent
Based on 427 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
6.0
Cons: Service was terrible, our flight got delayed, we called to tel them know, when we got there they had charged us for the first night and they didnt have a room for us!!!! On top of the night manager on our last night was really rude... I will go to the St Regis next time...
Okay
5.1
Pros: The hotel is a landmark. It is in a great location and gives great access to Central Park. It is also not too far of a walk to the theater district. The rooms were clean and spacious. The beds were comfortable.
Cons: The staff seemed indifferent. The revolving door wasn't working, so we had to go in through side doors. The doormen (sometimes as many as three) just stood around watching, not helping at all with the doors, which were heavy. Breakfast in the lobby: we were seated and I asked the purpose seating us to bring coffee. He said the server would be right with us. After 5 minutes there was no server to been seen. Why didn't the person seating us just bring us coffee? Very mediocre attitude. This hotel was not at all worth the price we paid.
Excellent
8.8
Excellent
10.0
Pros: Location is great. Staff were all curteous and prompt. Room size was good and everything was clean and new. Breakfast at Palm Court was good. Will stay again.
Cons: N/A
Excellent
10.0
Pros: Everything was great about the Plaza! The hotel staff was so nice. They were always asking us how we were doing and if we needed anything. Our room was amazing! Very luxurious! The bed was like sleeping on a cloud. The mini bar was filled with all kinds of drinks and snacks. I think our favorite part was the bathroom. The walk in shower with the huge shower head was ginormous! The tub was rather large too! Everything was very very clean. It felt like it was brand new and we were the first people to stay in it! The hotel location was great also. Central Park and a subway station is right across the street so it was quite easy going to and from the Yankees games. We will definitely stay at the Plaza again!
Excellent
10.0
Located in Midtown, this hotel is within a 15-minute walk of Central Park, Columbus Circle and Metropolitan Opera House. Lincoln Center and Carnegie Hall are also within 15 minutes. 59 St. - Columbus Circle Station is 10 minutes by foot and 57 St. - 7 Av Station is 11 minutes.
Overall 8.3 Excellent
Based on 974 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Good
6.2
Pros: Clean, comfortable room. Offered a luggage room to store bags surrounding check in and check out.
Cons: There was no water the entire night I stayed. This was due to a water main issue, but the hotel staff didn’t do anything to amend for the issue, nor did they properly warn guests of this significant issue.
Excellent
10.0
Pros: The hotel itself was just far enough away from the craziness of NYC, but close to everything. Bed was comfy. Room was quiet even by the elevator. Shower had hot water/ good pressure. What really stood out were the associates at the front desk who went above and beyond to help us when we had a major issue with booking (not at all the hotels fault) and when I left my phone in a cab. JARED went above and beyond for us. He literally saved us in both situations and we can’t thank him enough. He kept his cool, worked hard to resolve the issues and never made us feel like a burden. He is the real MVP!! (We were also impressed with ANTONIO, who was very friendly and accommodating.) I will def recommend this hotel to others!
Cons: Only complaint would be the elevators were very slow.
Excellent
10.0
Excellent
9.1
Pros: The largest breakfast area I have ever seen in any hotel! Long walk from subway but not unreasonable, good restaurants near by, I would probably stay at this location again.
Cons: The rooms were tiny, much smaller than I would have thought. We had two queen beds (was traveling with my BFF, so maybe if it was a couple with one bed, the room would have seemed bigger. There was debris under the top of the bed (we dropped something, so we had to move the bed skirt and saw it) and the bathroom shower could have been a little cleaner (fine for most people I am sure, I am a cleanfreak)
Good
7.7
Pros: Staff was really great, very clean and nice breakfast.
Cons: Elevators are very slow and can take up to 15 minutes to get your suitcase down if you are on a lower floor.
Excellent
9.7
Excellent
8.0
Located in Midtown, this luxury hotel is steps away from Broadway, Times Square and Minskoff Theater. Madame Tussauds Wax Museum and Lunt-Fontanne Theatre are also within 5 minutes. 49th St. Station is only a 2-minute walk and Times Sq. - 42 St. Station is 5 minutes.
Overall 8.2 Excellent
Based on 2,166 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
9.7
Excellent
8.2
Excellent
9.6
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
10.0
Excellent
8.2
Excellent
10.0
Good
7.7
Excellent
10.0
Good
7.1
Excellent
10.0
Excellent
8.5
Excellent
8.5
Pros: Our stay was fine. The staff was friendly, the room was clean. As one would expect for $400/night. The ticket counter for local shows was very helpful/convenient.
Cons: automated elevator system crammed too many people into each trip testing the fire alarm system each day that we stayed very uncomfortable sofa bed mattress (felt every spring)
Good
7.7
Cons: Marriott Club overcrowded and poor HVAC. Wine from an automated dispenser. Hotel needs a significant update.
Excellent
9.7
Pros: Very close to theatre and nice restaurants.
Cons: Breakfast was good but a bit pricy
Excellent
10.0
Excellent
8.0
Pros: The is the one of the best locations in the theater district. Most of the major theaters are located within three blocks of the hotel. The same day ticket office is located yards away from the hotel so you can get up early to get your ticket and then return to your room. The hotel entrance is right off times square. The hotel is clean large and and the staff is very friendly and efficient. Many family oriented dining establishments are nearby as well as easy access to the subway and various tour operators.
Cons: The hotel is large and is used as a convention facility. So if you do not like large crowds and being in the location that is busy and very active during the evening hours, this is not the place for you.
Good
7.1
Okay
5.4
Excellent
10.0
Excellent
10.0
Excellent
8.0
Okay
4.8
Good
7.4
Excellent
10.0
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
9.7
Excellent
9.6
Pros: The hotel was clean and staff friendly.
Cons: The construction was a bother and woke us up at 4 am.
Excellent
8.2
Pros: Location was perfect . Check in and check out is very easy and staff was very friendly .
Cons: We request for double bed and sofa we paid more to get room like that but sofa was too old to sleep on and they bring us roller bed but matteres was very uncomfortable that u can feel all the metal under the sheet.
Excellent
10.0
Pros: Everything was clean and the service was on point.
Cons: N/A
Okay
5.3
Cons: Charge for parking,time to get car,comfort of room.
Excellent
9.7
Pros: We loved our view of the city, the lady at front desk upgraded our room at no charge, clean rooms, friendly staff, within walking distance of everything, will definitely stay here again
Cons: Breakfast buffet way overpriced for the quality
Okay
4.5
Cons: the elevators were ridiculous......impossible to get to breakfast location,45 minute waits for elevator
Excellent
8.5
Okay
5.7
Pros: People at front desk were nice
Cons: The customer service at the view lounge was terrible. The lady that served us did not believe that we enter staying at the hotel and Saud very loud that the room number that we gave her did not exist and I showed her my key. She was very rude we felt embarrased.
Okay
5.7
Pros: View and location was great for theater and Times Square.
Cons: I had to complain about room cleanliness and called that room service had not come on 2 occasions.
Excellent
10.0
Excellent
10.0
Pros: Location.
Excellent
8.0
Good
6.2
Excellent
8.0
Excellent
10.0
Excellent
9.4
Good
7.3
Excellent
9.1
Located in Upper West Side, this hotel is within a 10-minute walk of Beacon Theater, American Museum of Natural History and Central Park. Lincoln Center and Metropolitan Opera House are also within 1 mile (2 km). 79 St. Station is only a 3-minute walk and 72nd St. Station (Broadway) is 7 minutes.
Overall 8.3 Excellent
Based on 82 reviews
All
- All
- Families with older children
- Families with young children
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
Good
7.7
Excellent
10.0
Excellent
9.4
Excellent
8.5
Pros: Liked the location, next to good restaurants, shopping, coffee shops, Central Park, museums. Subway is a five minute walk, can get downtown in 20 minutes. Digital thermostat was great for temp control in the room. Came with a Keurig and replenished with 3 k-cups every morning. The staff, especially the doormen, were very friendly and helpful. Serafina is connected to the lobby, has a great brunch. Some reviews stated the rooms were loud, we had no problem during our stay, it was quiet. The bed was very comfortable and sheets were soft. The room was on the small side, but expected in NYC and honestly all the room we needed for 2 people.
Cons: Decor felt a little like a college dorm. The whole back wall with the TV was full of black scuffs and brown globs - looks like it has rarely been washed. Wish it would have came with a refrigerator as we weren't able to keep any cold drinks in the room. They are trying to be minimal with the decor in the bathroom, but only one towel hanger? Come on.
Excellent
9.7
Excellent
9.7
Excellent
10.0
Excellent
9.1
Excellent
8.0
Mediocre
2.0
Excellent
9.7
Pros: Great room, location and a friendly staff
Cons: Nothing really
Excellent
10.0
Pros: Ambience , location and aesthetic
Cons: Slowest elevators in the goddam world. Really need to fix that.
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: Location is great. Rooms are clean and big enough.
Cons: Beds are high and a bit nerve racking with small children.
Good
6.0
Cons: It was freezing in room and washroom. I turned up heat and still the cold air from the window and washroom were cold Something wrong with that room . I never had that problem before.
Good
7.7
Pros: The overall feel of the hotel was very unusual, I felt a bit like a genius going back to my secret speak-easy lair in the 80s in an alternate steam-punk universe. The feeling of the hotel is loudly industrial modern.
Cons: The industrial modern feeling of the hotel left everything feeling cold and dark, making it hard to really ever feel "at home"
Mediocre
2.5
Pros: Location
Cons: Room had no heat in December! When dealing with this, staff was unresponsive and slow in communicating about a room change. Very unprofessional.
Excellent
8.5
Pros: Other than the size of the room which is typical of NYC, overall a nice hotel. We travel to NYC 3-4 times a year. We liked the lobby area of this hotel, friendliness of staff and location on the upper westside.
Cons: Room cleanliness could have been better and there is a large construction project going on next door so if you are traveling during the work week ask about room location
With a stay at Warwick New York, you'll be centrally located in New York, within a 10-minute walk of Central Park and Times Square. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and a meeting room.
Overall 8.1 Excellent
Based on 4,778 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.5
Pros: I've stayed in so many NY hotels over the years and this one was very good, great room sizes for a Manhattan hotel, good room decor and excellent and quiet air con (good when 35c outside)! Desk to work at and plenty of plug sockets to charge gadets etc. Great location 5 mins walk to Abrrcrombie and Lower 5th Avenue, good Irish bar next door, diner opposite and coffee shops close by. Easy to get taxis outside too. Friendly and efficient front desk staff
Cons: Breakfast not included in my rate
Good
6.8
Excellent
8.0
Excellent
9.1
Pros: Great hotel. Awesome location!
Excellent
9.1
Excellent
10.0
Excellent
9.3
Pros: The hotel was beautiful & the service was excellent. Very spacious room.
Cons: We ate breakfast in the cafeteria which was lovely. My first visit to NYC since I was a child, so I wasn't sure what to expect of prices. We paid over $50 for our breakfast, which I think was outrageous.
Excellent
10.0
Pros: Great room
Excellent
9.7
Pros: The bed was very comfortable. The room was clean and a good size.
Cons: The only issue I had is that, even if you tried, you couldn’t close the room door without it making a lot of noise. This was a little annoying at night.
Excellent
8.0
Excellent
8.0
Pros: They valets and the staff are very professional and friendly. The room was clean, well appointed and organized.
Cons: The bathroom sink was not clean when I arrived and the WC was running consistently towards the end of my stay.
Excellent
8.0
Pros: The location was great.
Cons: The food was just ok.
Excellent
10.0
Pros: Very friendly staff Excellent location
Excellent
9.7
Pros: Location Friendly Helpful Kid friendly
Excellent
10.0
Pros: Staff was friendly and professional, room was comfortable and clean. Hotel was quiet and calm. Would stay here again!
Excellent
8.0
Pros: BiG and clean room
Cons: No coffee maker in the room and have to pay for wifi
Excellent
9.1
Cons: Computer labs were out dated and charged for Internet and print use by the minute.
Excellent
10.0
Pros: This is the second time we have stayed at the Warwick. It is a beautiful hotel. The rooms are nicely decorated and spacious. The staff is so friendly and helpful. We wish we could come more often. This is an excellent location,
Okay
5.7
Pros: Location
Cons: See anove
Excellent
10.0
Okay
5.1
Cons: Hidden fees. Not disclosed until checkout
Excellent
10.0
Pros: Service was great. Very attentive
Excellent
10.0
Pros: Staff, the easy checkin , clean room, great location etc
Cons: Well this is minor but the lobby could be prettier or cozier. That's all :)
Good
6.0
Pros: Location, Baggage storage.
Cons: They charge extra 25$ per day for "facilities". We had a broken lamp, aircondition that could not be set to lower temperature and problems connecting to the internet. The room was generally clean, but few things were not cleanned while we were there.
Excellent
10.0
Pros: 2 blocks to Central Park and centrally located to so many great spots. Staff was super friendly and accommodating. 2 restaurants and a great business bar located within the hotel. Recommend room 2222 (king bed w/ view of Central Park and small outdoor area). Traveled for business but looking forward to bringing my family back.
Cons: In room dining is super expensive but is was very good. Wifi is additional.
Excellent
9.1
Pros: The staff was very nice. Several people went out of their way to be friendly and helpful.
Cons: Having to pay everyday for wifi is ridiculousz
Excellent
10.0
Pros: Great staff, quiet, convenient, elegant, beautiful. I'm a repeat customer and shall remain so. Any problems are dealt with quickly and efficiently. Ready smiles from all you meet. Best location for my NYC visits.
Excellent
10.0
Pros: Location was great. It was close to central park, Times Square, museums, Empire State Building and convenient access to the subway to go to other areas. Staff was friendly and pretty helpful when asked questions.
Excellent
10.0
Pros: The hotel is beautiful and very clean. The staff could not have been more helpful and courteous. The location is great. I will definitely stay here in the future!
Excellent
8.0
Pros: Helpful staff. Small but nice fitness area. Convenient location. Room felt large, updated, and quiet on 20th floor.
Cons: The bar was small and full and opted for room service. $45 cheeseburger, coke, and cheese cake came quickly and was good. Frustrated to opt for $6++ coke, which was a small 8.5 oz.
Okay
4.5
Pros: Close to Central Park
Cons: For the price they could have included wifi for free and not charge $10.00 per day per phone and iPad. Also couldn't get the room temperature to regulate...it was either too cod or too hot. Also we paid extra for a "city view" and got a room that was only half way to top and we could barely see anything..stuck in a recessed nook and go see only building across the street. Our daughter's room was inside view room but had better views than our room. Naldo we could have had breakfast there for $32.00 per person...no breakfast is that good! The bed was not made well...the bottom sheet stopped 8-10 inches before the end of the bed...feet touched mattress protector and top sheet didn't stay in place...they need to get better sized sheets.
Excellent
10.0
Pros: Great location and staff very pleasant
Excellent
9.6
Pros: Location, location, location. The staff was excellent.
Okay
5.4
Good
7.7
Pros: Room was comfortable and clean. Quite as well.
Cons: Doorman put me in a cab going uptown when I asked to go to pabt. He should have put me in can on 6th avenue. Took 20 minutes instead of 5 and cost me 10 extra dollars.
Located in Midtown, this luxury hotel is within a 15-minute walk of Times Square, Radio City Music Hall and Intrepid Sea, Air and Space Museum. Rockefeller Center and Grand Central Terminal are also within 1 mi (2 km). 49th St. Station is 7 minutes by foot and Times Sq. - 42 St. Station is 7 minutes.
Overall 8.1 Excellent
Based on 2,972 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.1
Excellent
10.0
Excellent
10.0
Pros: Bed
Cons: Bell hop was not around when I needed to get my luggage from storage
Excellent
10.0
Okay
5.7
Pros: If you want to be in the middle of it all at Time Square stay here.
Cons: Everything from the quality of room service, attention to detail and cleanliness, broken wifi, and price tag was incredibly underwhelming for a 4+ star hotel. The Hilton a few blocks away is a better value and so is the Westin across the street. This hotel felt stuff, old and dated.
Mediocre
2.8
Excellent
8.0
Cons: Can't say anything bad about this booking.
Excellent
10.0
Excellent
10.0
Good
7.1
Pros: for the buffet breakfast they write down 18% tip???
Good
7.4
Pros: Great room, great view
Cons: Pay for wi-fi in the room; shower had no separation in bathroom (lip or tub around bottom - shower water got everywhere. Could not find free coffee in room or a free bottled water. For $400, I would have expected more amenities. Elevator keys did not work for several people, including me, to get to your floor. We rode up and down the elevator several times in less than 24 hours. Many others had the same problem. Big waste of time.
Excellent
10.0
Pros: Great location, if you can tolerate Times Square. Stayed in a king corner room on the 16th floor. Wife and I loved the bed, the view, and the bathroom. Subway doesn't get any closer, entrance is immediately outside lobby door. Gym was spacious, if you need that. Didn't try the bar/restaurant, just too many other choices in Manhattan. For that matter, nice bathroom and comfy bed is all we needed, as we weren't looking to waste time sitting in the hotel.
Cons: Again, location is great as long as you want to be very close to Times Square and all that comes with it. Noise of the city is audible on the 16th floor, but wasn't a problem for either of us sleeping through it. Wifi has a fee, but you can avoid it if you sign up for IHC membership.
Excellent
8.0
Pros: Clean room, comfortable bed, nice walk in shower (no tub). Subway entrance right outside.
Cons: WiFi wasn't free unless you sign up to rewards club.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Cons: Front desk staffs
Excellent
10.0
Pros: Loved the location, quietness, cleanliness and courteous staff
Cons: Paying for wifi
Okay
4.5
Pros: Nice hotel friendly people
Cons: The parking people they are affiliated with are ripoff scam artists! DO NOT PARK THERE
Excellent
8.8
Pros: The bed was super comfortable
Cons: The front desk could have been friendlier
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: Room was very clean. Great staff. Great amenities. Close to all restaurants/bars, time square, parks, etc.
Cons: Rooms were a bit outdated.
Excellent
10.0
Pros: It was clean
Cons: Nothing
Excellent
10.0
Pros: Amazing room, location and staff.
Cons: Nothing
Excellent
9.6
Pros: Rooms were clean, beds very comfortable, maid service timely, toiletries excellent, service excellent, fitness room spacious, and outstanding location - one block from Times Square, next door to subway stop to SoHo and 2 block from subway going uptown, near great restaurants a block away, and a block or two from most of the major theaters . We have now stayed here three times in the past 4 years - not willing to risk staying somewhere else
Cons: Nothing not to like, except it can be pricey depending on the day of the week you stay ($300-$400/night), but it is worth it.
Located in Midtown, this luxury hotel is within 1 mi (2 km) of Times Square, Broadway and Central Park. Rockefeller Center and Grand Central Terminal are also within 2 mi (3 km). 50 St. Station (8th Av.) is 13 minutes by foot and 49th St. Station is 14 minutes.
Overall 8.1 Excellent
Based on 654 reviews
All
- All
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
8.2
Excellent
8.2
Excellent
8.8
Pros: The staff were very professional, and helpful. The hotel is nice to bring our dog to, the staff went out of their way to cater to him. The rooms were very clean and comfortable.
Cons: There was a very noisy club next door that made it difficult to sleep. Also I thought that for the price we paid the hotel could have offered free WiFi in the rooms.
Good
6.6
Cons: On Sunday nites, club next door is so loud well into the nite making it virtually impossible to sleep. All light fixtures lack dimmers and all contain very high wattage cold fluorescent bulbs Lighting in room is horrible. Hvac is not well regulated. Room would get very cold and the only option is too turn off and wait for it to get unbearably hot
Okay
4.0
Pros: Proximity to business event.
Cons: Room location: too noisy; not conducive to getting appropriate rest during a business trip. Front desk: did not accommodate our request upon arrival. We were moved to a room 2 floors higher, same room location, same noise level.
Excellent
8.5
Pros: Stylish, super clean and spacious rooms (especially for NYC) w/ good amenities. Comfortable bed. Great shower and bath products. Excellent daily maid service. Gourmet restaurant on premise that also does room service.
Cons: Walls are not sound proof on all sides and I had a bachelorette party next to me one night, which kept me up late. No free water. Mini bar is awesome, but REALLY overpriced. No free Internet - daily price above standard. hotel rates.
With a stay at Hotel Edison Times Square, you'll be centrally located in New York, steps from Times Square and within a 5-minute walk of Broadway. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Self parking (subject to charges) is available onsite.
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Overall 7.8 Good
Based on 10,854 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.5
Excellent
9.7
Excellent
9.1
Okay
4.2
Excellent
8.2
Excellent
10.0
Excellent
8.0
Excellent
10.0
Okay
5.4
Excellent
9.7
Excellent
8.6
Pros: Love the location. Very nice room especially for the location and price.
Cons: Bath could use some updating.
Excellent
8.0
Pros: The staff are very friendly, helpful and efficient, especially Justyna from Reception/Reservation. Location is awesome. The hotel has a great security policy. We felt secured.
Cons: The hotel physical looks need to be updated and maintained. This may upgrade the hotel in general and compete with other hotels in the area.
Mediocre
3.7
Pros: Only location is good
Cons: Hotel looks like a stale, old bathroom equipment, there is no bar and restaurant in the hotel; standard rooms windows overlook the courtyard, or rather, the windows of another wing of the hotel, the constant noise of ventilation and construction equipment is under the windows. Of the six elevators only two operate in this multistory building. On the day of departure, I was late for the shuttle, since at least 15 minutes wait for the elevator to come down with luggage - only one elevator was operating! Reception explained that the hotel is in the process of reconstruction. But there was not warning about this on the site! Very disappointed!
Excellent
10.0
Pros: We thoroughly enjoyed our stay at the Edison Hotel. The staff was friendly and helpful and we were surprised with a Friday night complimentary wine and music welcome. A great Times Square location with clean, modern rooms!
Excellent
10.0
Cons: A little loud so you could leave ear plugs for the guests
Excellent
10.0
Excellent
10.0
Excellent
8.8
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
8.5
Pros: Rooms have been updated and the staff was very friendly. Hotel is well located.
Mediocre
2.8
Pros: Only good thing about this hotel is the location.
Cons: Rooms are dated. AC never worked. Bathrooms are run down. I do not recommend this hotel.
Excellent
8.5
Pros: Location is awesome Room was beautiful and clean
Cons: No microwave and Fridge Coffee Maker could have been better
Good
7.1
Mediocre
3.4
Pros: Room was clean.
Cons: The ugly bath tub. Noisy heating system and bad pluming pipes made a awful noise all night . Didn't sleep well and was up early and checked out. This hotel was recommended to my spouse and I.
Okay
5.7
Pros: I thought the hotel had some very positive attributes such as the entertance to the building and the location of the hotel but these positive atrributes were over shadowed by the disappointing service I had encountered here
Cons: I was extremely unsatisfied with the service at the hotel. When I first arrived in my hotel room I found that the bathroom door knob was somewhat broken and the toilet handle was difficult to use making it hard to flush at times. My room was supposed to come with a coffee maker in it and there was not one. I was not upset with that fact but what did upset me was that when I called to have one delivered, I was told that one would be brought up right away. This however was not the case, I called the front desk again about 20 or so minutes later and they apologized and told me one would be sent up. Another 15 minutes went by and I was still kept waiting for the coffee maker. I called the front desk for a third time and they transferred me somewhere in the hotel where I was told that the person that was to bring the coffee went on lunch, considering I called way before noon this was very frustrating. After waiting a whole hour I finally received the coffee machine and to my surprise was just a simple keurig machine that anyone could of brought up to my room. Another issue that I faced here was upon checking out. I had called the front desk an hour and a half before it was time to check out to have them send security to my room because the safe was no longer working and to have them bring my car out of the parking garage, they asked for my ticket number which was to be given to me by the doorman at my arrival, sadly no such ticket was given to me when the doorman took my car.The front desk basically told me there was nothing they could do without the ticket number and sent my call to the doorman for him to assist me. I waited on the line and the phone just continued to ring with no response. I called back to the front desk after a period of time because I was still waiting for security to open the safe and to get the car issue settled and ended up being transferred from person to person and no one was helping me locate my car. It became evident that I would have to go to the front desk to get this handle because nothing was getting handled. At the desk they insisted that I had received a ticket, which was 100 percent false if I had received the ticket I wouldn't have been in the situation I was in. It wasn't until a manager came over and took over and helped my situation by having the doorman go an physically check the lot for my car, and when he returned I was again forced to wait at least another half an hour to get my car which I didn't quite understand why it wasn't taken out of the lot while the doorman was already over there. I really am not one to complain but when I'm paying over 500 dollars to stay at a hotel I'd expect my service to be much better than the way I was treated.
Good
7.1
Cons: With its location just hard to compete but, anything beyond that is not remarkable. The hotel old fashioned, we change three rooms and still have not found a room that has hot water which meets our demands. Only after a number of requests thay sent a plumber who fixed the problem. Very suitable for those who want mainly to visit the city and get a good-value because of the location. This huge hotel stay can not offer much more.
Okay
4.8
Pros: Location
Cons: Radiator pipes baning all night no sleep at all
Excellent
10.0
Pros: Staff was courteous and friendly, catered to the children and helped get rooms next to each other.Thank you.
Excellent
10.0
Pros: Love the location. Youssef at the front desk was wonderful and helpful. Always a smile on his face.
Excellent
10.0
Pros: everything, the history of it, the staff, the decor
Cons: too bad the restaurant closed
Good
7.7
Pros: Hotel location is wonderful. Walking distance from so many NYC landmarks.
Excellent
8.0
Good
6.5
Mediocre
2.0
Excellent
9.1
Excellent
10.0
Okay
4.8
Good
6.8
Excellent
8.5
Okay
4.2
Good
7.7
Excellent
8.2
Pros: The hotel and staff were pleasant. Our room was nice and clean. Rooms are small but we expected that. The hotel is very busy. We were there for fun and enjoyed the craziness.
Cons: New York never sleeps, but I like to. Bring ear plugs if you stay in Time Square. New Yorkers like their car horns.
Good
6.5
Excellent
9.7
Excellent
9.7
Pros: Steps from our show, Springsteen on Broadway. Helpful and friendly staff.
Excellent
10.0
Pros: Location. Staff very nice. Room clean. No problem with elevator wait times. Overall very pleased. Fitness room well equipped also.
Cons: Can't think of anything.
Mediocre
2.0
Pros: Windows opened
Cons: Staff unfriendly and more charges at check in no free wifi as advertized and shower literally over toilet next time i go to city i will make sure to stay somewhere else
Good
6.0
Pros: Location Security
Cons: Paid for a double/double and we were given a room with 2 twin beds. 2nd day not given any hand towels or wash cloths.
Located in Midtown, this hotel is within a 5-minute walk of Carnegie Hall, Broadway Theatre and Central Park. Columbus Circle and 5th Avenue are also within 10 minutes. 7 Av. Station (E 53rd St.) and 50 St. Station (Broadway) are within a 5-minute walk.
Overall 7.8 Good
Based on 3,344 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: It is near for everything,service is good,clean
Excellent
10.0
Pros: The room was very large for a New York room. We had a decent view, even though we got a pretty cheap room. The room was spacious with plenty of charging outlets. There were plenty of common areas to sit. The market was very reasonably priced and had delicious sandwiches, coffee, etc. The staff was friendly and professional. The location was outstanding for going to the theater or going to central park. Tip - park your care across the street at 888 7th Ave. Icon parking garage using a coupon. It's much cheaper than the hotel parking, and couldn't be closer.
Good
7.7
Pros: Midtown location near Central Park and many restaurants. Up-to-date rooms Friendly staff
Cons: Slow elevator service during busy times Somewhat pricey
Excellent
8.0
Pros: Good location Desk helpful for tourist information
Cons: No coffee pot in the room
Good
6.6
Pros: Very clean, and nice rooms
Cons: No room service, spartan amenities, business oriented hotel
Mediocre
2.6
Cons: Argh! No restaurant. No room service. No mini bar.
Excellent
8.2
Pros: The staff was super friendly any time we came in contact with them. The beds were comfy and the room clean. Considering 4 girls were sharing a double bed room, the space was decent. The location is wonderful! The subway was around the corner, Central Park was 4 blocks down, you could see Time Square from the door and 5th Ave and Museums were very close. It was a nice stay/place overall!
Cons: The walls are really thin so we had to be really mindful of that. The first morning we woke up there, housekeeping came in EARLY, around 8, and we asked them to come back later as we were all still sleeping. The "courtyard" is not what it sounds like and we had a terrible view but that was not a priority to us and they asked if we'd rather have a view, we would just have to wait until the 4 o'clock check in. Other than those very minor things it was great!!
Mediocre
2.2
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Pros: Everything was clean and nicely decorated
Cons: Parking $70/day
Excellent
8.8
Excellent
8.2
Pros: Clean, comfortable, great location.
Cons: Still not sure how much I will be charged. I was invoiced a certain amount which does not reflect the amount charged to my card.
Excellent
8.5
Pros: My room was definitely more spacious that other hotels I have been in the city. It's located at a very good spot in the city, easy to get around. The bathroom looked like it was recently done.
Cons: The lobby staff members weren't super friendly. The elevators weren't too big. They don't give you much blanket unless you specifically ask for it.
Good
7.7
Pros: I love the Park Central Hotel. It is our 2nd time to stay there. We originally stayed at Park Central in July 2014 and had an amazing experience all around. The staff, the room, the bathroom, the concierge, the location were all wonderful! Our 2nd stay in June 2016 was nice but not as excellent as in 2014.
Cons: I booked the Park Central through hotels.com in 2014 and 2016. I chose it for the clean and well kept rooms, the location and the price is fair. In June 2016, We were put in a "courtyard room (graveyard)" because of the price that we paid. If we spent $75 more a night they would upgrade us to a normal room. This room had a window but barely let in any natural light. You couldn't see what the weather was like until you went outside. The bathroom was so tiny that the only way 2 people could be in there at the same time was if someone was in the shower and the other at the sink. The shower was a tiny stall! I couldn't bath without my elbows hitting the walls. Although, the similar price in 2014 gave us an amazing room with a street view and a huge bathroom (no need to upgrade). The staff on this last trip were friendly but seemed to be rushed. Not the cozy vibe that we had in 2014.
Okay
5.4
Pros: The location was great. The facility was clean, and the maid service was friendly, prompt and efficient.
Cons: The staff was not friendly and caused issues when trying to check-in despite having directions clearly written on the reservation. The room was tiny, and we were right next to the fitness center and had to listen to dung bells being dropped all day and night. The rooms didn't have any hotel information on them--we had no idea where the ice maker was or how to order room service. The rooms didn't have refrigerators, and trying to get a hold of the front desk from the room was impossible.
Good
6.3
Cons: Check-in/Check-out receptionists are extremely rude and unhelpful. I spoke with 2 receptionists before and after check-in/check-out and they were both dismissive to my questions refusing to answer simple questions like where can I find certain amenities. One of the female receptionists had the audacity to tell me to go online and look up amenities and services the hotel offers! What is the hotel hiring these clowns for, just to simply run your credit card and give you your room key. No skills in customer service and proper human interaction for that matter. I will not be staying at this hotel again if they continue to hire incompetent staff. This is unacceptable in the industry, especially for the location. The area and it's visitors are wealthy high class people, so to be treated with such low class service is s disgrace. I will be telling all of my business contacts to go elsewhere. Sorry, but instead of losing just 1 customer, you've now lost about 20 that I would've referred to you, but I will be making sure none of my close business contacts frequent your god-awful hotel because of your disgraceful receptionists.
Excellent
10.0
Pros: Loved the decor and the staff was super friendly. Great location, anything you could want right around the corner.
Cons: Nothing, some people said it was small, but not if your used to New York spaces.
Excellent
8.8
Pros: The house keeping staff was friendly and proficient. The location is great for the opera, ballet, symphony and museums, which was the reason for the visit.
Cons: The TV had a poor cable connection and was not fixed three days after reporting it to the front desk. There was only one chair in our king room so someone had to sit on the bed.
Okay
4.8
Pros: Comfy bed, clean rooms
Cons: Mandatory $25/day "facilities fee" on top of what you pay on priceline, kayak, etc. Don't fall for it! When we turned on the bath and sink, water poured out brown. Elevators are small and slow -- not nearly enough for so many floors.
Good
6.8
Pros: The location was great if you want to be close to Times Square.
Cons: There's no room service or restaurant.
Good
7.7
Pros: Room larger than typical for the area, staff were very helpful, walking distance to many restaurants and places we wanted to visit
Cons: Though coffee places were nearby, it would be nice to get an early morning coffee without venturing outside the hotel. Perhaps marketplace kiosk could be open 24/7
Excellent
8.2
Pros: Excellent location, very close of Central Park, Times Square, Broadway, restaurants and public transportation. The room with good space and clean.
Cons: The elevators are not enough to attend the demand. Just two available, and not too big, generating long lines and taking to much time to move from the lobby to the apartment and vice-versa.
Good
6.0
Pros: Location
Cons: Not friendly staff, small rooms, overpriced, hidden fees
Excellent
10.0
Pros: Location
Excellent
9.4
Pros: they were very accommodating and friendly. the rooms were perfect sizes and beds were very comfortable.
Cons: the facility charge. we only stayed from 7pm at night until 12pm the next day so we didn't even use any of the facilities that were included in the charging so we thought it was a bit unfair to be charged that amount if we weren't even there long enough to use it.
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: Location - superb and convenient Recently remodeled - very tastefully done Pleasant staff Room - a king size bed with room. Hard to beat in NYC. I'll use it again if price is right.
Cons: The "resort charge" of $31 per night.
Excellent
10.0
Pros: It was amazing!
Cons: It didn't have a restaurant of their own nor a breakfast.
Mediocre
2.0
Pros: Location
Cons: After dinner , wife an I ready to go to bed, my wife noticed pillow cases nor linen was changed. We are avid travelers, we were horrified! Head of housekeeping had it changed at 9:00, but wife an I were tired and this event made us stand in hallway for almost an hour till changes were made.
Excellent
9.7
Pros: The hotel is very well located and accessible. Only minor drawback were the elevators. Too few and one got stuck on Tuesday and I had to climb 11 floors to my room. Excellent cardio though.
Okay
4.5
Pros: Comparing with Hyatt (4 stars) in DC, Holiday inn (3 stars) in Buffalo and Holiday inn (3 stars) at 57th street NYC, this so called 4 stars hotel-Park central is nothing. The only advantage you have is location.1.The room is quite small, no coffee maker (I requested 2 times by phone, excluded I came to the front desk to request face to face),no refrigerator(you need to request, the quantity is limited and no one replied about whether they would supply or not.) 2.No hair conditioner in the bottle at the first night I stayed.After the third night, I left a note in the bathroom for the housekeeper and said"please refill the conditioner. Thanks." No one cared about this. The bottle was still empty. 3. Airconditioner was broken. Luckily the front desk changed a room for me. This is the worst experience I have in NYC. I am pretty sure I will not choose this hotel in the future and tell others about this experience. Again, if you don't care about the service at all, choose it. If you don't mind to walk several minutes more to Times Square or other sites and want better service and bigger room, Holiday inn midtown at 57th street is a good choice. And the rate is lower than park central.
Excellent
10.0
Pros: Location was superb. Subway station of 57th and 7th is 1/2 block away. Central Park is 3 blocks away. Broadway plays 7 blocks away. We walked and rode the subway everywhere. Grocery stores, souvenirs, and eatery locations very close.
Cons: Nothing.
Okay
5.1
Pros: Excellent location next to Central Park
Cons: Too expensive. Poor interior quality. Very old rooms. (There was no refrigerator !!!). The hotel pictures are not accurate of its true condition.
Excellent
10.0
Pros: The hotel was centrally located. Beautiful inside and out. Clean and the staff was very helpful. We had a wonderful time and would stay here again.
Cons: Elevators small and slow.
Excellent
9.4
Pros: Remarkably spacious room, nicely decorated, suitably quiet at night.
Cons: I had reserved a king size bed--the room had instead, a queen size
Good
7.7
Pros: Good location. Requested rooms close together and received rooms next to each other, but not adjoining.
Cons: Long wait for the elevators. Called ahead for a refrigerator and asked again when we checked in at noon, but did not receive one. Don't count on getting one! Checked in with 4 people per room, but they only put two or three towels in the room each day.
Okay
5.4
Pros: location- price
Cons: There was not a USB charger in the room.. my phone and IPAD ran out of battery and I haven't stayed in a hotel that didn't have a USB plug int he room in a long time. I tried calling concierge and front desk. but you get a recording after 10PM.. not the best service for business..
Excellent
9.4
Pros: The hotel was great..it was clean, spacious and comfortable. Central location for everything.
Cons: But there's hidden fees when you get there. There's a $35 facility fee per day and since the stay wasn't booked directly through them you also have a $60 parking fee per day.. so overall it's better to book directly through them since you really don't save through any third party sites.. it comes out to about the same with all these hidden fees
Excellent
10.0
Pros: This hotel is very well maintained, in a great location, and the beds are very comfortable!
Cons: They don't let you check in a minute before the check in time.
Good
6.8
Pros: Location, decor, common areas
Cons: Elevators are too small, most of rooms are good size but we booked on priceline and they dont guarantee your bed type (not disclosed) and we were put in the back small room with two double beds. Much smaller than majority of rooms as ai have stayed another time and it was much larger.
Located in Midtown, this hotel is within a 5-minute walk of Central Park, 5th Avenue and Madison Avenue. Carnegie Hall and Columbus Circle are also within 10 minutes. 57 St. Station is only a 3-minute walk and 5 Av.-53 St. Station is 6 minutes.
Overall 7.7 Good
Based on 3,088 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
9.1
Pros: The hotel is very well-located. It's close to Rockefeller Plaza, Times Square, Grand Central Station, MOMA and Central Park. All these are a short walk away. Saks 5th Avenue and Rockefeller Plaza are across the road, the Apple Store and Bloomingdales are also close. It's not quite so well-located for the Guggenheim and the Frick Galleries. There is a much longer walk to these places, but if you don't mind taking a taxi or an Uber, it's fine. The main public spaces have their original 1920s decoration and are lovely! We got a great value deal, which made the hotel a steal!
Cons: The bathroom in our standard room was tiny. Literally not enough room to swing a cat. Not good enough for a hotel of this quality. The main bedroom was easily large enough to make the bathroom bigger. It's possibly the smallest bathroom I've ever had in any hotel. I'm not sure it's possible to make it any smaller and still be functional. Decoration of the corridors and rooms is not up to the standard of the entrance lobby, and the bars. It's not bad, it's just pretty characterless by comparison not only with the rest of the hotel, but also of comparable hotels. It's tasteful, well-maintained and spotlessly clean, but just very... characterless... There is no free wifi! I was amazed at this. This is one thing that you expect at every hotel, even cheap ones. Trying to charge $15 for it is a rip-off. Unfortunately, the room was noisy. You expect traffic noise in New York, and you get used to it. You don't expect constant plant noise from the Kitchen. If we had spent longer in the room, this may have been a real problem for us. The staff are great. the hotel is well-staffed and they are all professional, courteous and attentive. Based on our short stay, I would definitely recommend the Lotte Palace.
Okay
4.2
Excellent
8.0
Cons: Ice and coffee all extra. And there is an unavoidable facility fee.
Excellent
10.0
Okay
4.5
Excellent
10.0
Pros: The room was overlooking Central Park and very enjoyable. My Grandaughter(10) and I were so impressed by the hotel service. Everyone was so accommodating and friendly. Best NY trip ever! Central to everything
Cons: You see and hear everything in NY. Its a life experience !
Okay
5.0
Pros: Great location
Cons: Desperately needs renovations. Old bathrooms, worn carpet, very outdated gym equipment.
Good
7.0
Pros: Location Room size Decor and friendly feel of hotel
Cons: The bathroom needed some work.. Toilet was loose to the floor, shower curtain was dirty and needed replacing. Cabinets and bathroom fixtures needed upgrades.
Okay
5.6
Pros: Staff was very friendly and helpful
Cons: Wallpaper was peeling, sheets were so rough they hurt, very poor soundproofing, very plain room for the amount of money you spend, overall not a good hotel. If it wasn't for the location this would be one step above a motel.
Excellent
9.0
Pros: Gym is really well equipped, lots of cardio, strength as well as swiss balls, bosu, mats, spri etc. and it's on the park so I would go for a run in the park then stretch and workout in the gym each am.
Cons: Everything was fine. Not the newest, but clean and functional.
Excellent
9.1
Excellent
10.0
Excellent
9.1
Excellent
8.5
Good
6.0
Excellent
8.0
Pros: Surprisingly good rate for this prime Central Park South location. Could use updating but was comfortable and quiet.
Excellent
8.2
Pros: Location was perfect! They have a house car that can take you to the airport or pick you up. We had a king room that was beautifully decorated and so spacious. Would definitely stay here again.
Cons: There were a couple of spots that were stained on the shower curtain and on the down comforter. However, I never felt that these things weren't clean there were just some spots. The knobs on the shower were backwards and the facet was slanted so it was sometimes difficult to turn the shower off. This doesn't take away from the fact that the shower felt absolutely amazing!
Excellent
9.4
Pros: The staff was very accommodating. My son had to rehearse for a concert he was playing in and the Manager allowed him to use a Ball Room that was not in use. We greatly appreciated that. Also, the evening reception was very nice.
Cons: The bathroom could be cleaner. There were chipped tiles and the faucet was lose.
Okay
4.6
Pros: Location
Cons: The hotel have not been up dated I should of requested a changed of room but I was not going to waste two hours of my stay to make sure that I could move to another room. Drainage was an issue in the bathroom. Tough wonderful location it was an unpleasant stay
Okay
5.4
Pros: They hit me with a $30 dollars plus tax facility fee which is ridiculous why should we pay facility valet parking is ridiculous expensive , they hotel needs to be updated the style is from the late 90's we should get more for what we paid for
Okay
4.0
Pros: Large
Cons: Thermostat didn't work so tbe temperature was 80 degrees all day. Couldn't call front desk BC phone didn't work. Old towels were in room
Okay
5.4
Pros: The location of the hotel is perfect, On the edge of Central Park minutes from 5th avenue shopping. There are some restaurants nearby too. If you are interested in doing something touristy the horse and carriage rides are right outside.
Cons: Where to begin. I was only there for one night and it was extremely expensive. On top of that they charged me a $35.00 "facilities fee" which was for WiFi, cocktail happy hour, and other amenities. I used the WiFi which worked fine but the cocktail happy hour was a disaster, very disorganized and the staff wasn't super pleasant. I wish I had the choice of adding on these extras. Also, upon check-in the key machine was not working so I was not authorized a room key. Each time I needed to go into my room I had to ask someone; one time I was waiting in the hallway for 30 minutes until someone showed up. It could've been a better experience.
Good
6.3
Pros: Good value. If this property were upgraded to fit the block it's on, the rates would be higher. Not great though.
Cons: Front desk staff I dealt with was not friendly. Bell staff and housekeeping staff was fine.
Excellent
8.0
Pros: Great location, fabulous staff, good amenities.
Cons: Old beds, lumpy pillows, dated decor.
Good
7.4
Pros: The location is amazing and the staff generally helpful.
Cons: Rooms need some updating as do the bathrooms, but overall the hotel is good value by NYC standards.
Excellent
9.7
Pros: No room service
Excellent
8.0
Good
7.7
Good
6.0
Good
7.6
Excellent
8.0
Okay
4.2
Mediocre
3.7
Good
6.6
Good
7.4
Excellent
10.0
Good
6.0
Excellent
10.0
Okay
4.6
Pros: Good location and comfortable bed
Cons: Huge amounts of dust on the wall, no fridge, no tea amenities, staff selectively nice to some guests only, no breakfast despite of the USD 400 per night tag
Okay
4.3
Pros: Location is good.
Cons: The front desk people are not friendly. They hit me with a "Facility Fee" of $30.00 puls tax (daily) no prior explanation from the front desk ( as to what Facility had I used) when I checked out. Poor communication with guests. Luckily I did ask them to waive this charge. They should explain to me on Facilities Fee when I check in!. Poor customer service! Would I come back to this hotel? You guess!
Excellent
10.0
Pros: Location is excellent - staff was very helpful and professional
Cons: Having a business center would be helpful and free wifi
Excellent
9.1
Pros: Lovely room- 41st floor great view even though we had a had a southeast facing room. Courteous service.
Cons: Not sure what the resort fee 35/pp goes towards. Not really a resort- but u have to pay it. Not included in the Expedia price. Had I known- prob could have had a better hotel. also-overwhelming horse poop smell right across the way. Not their fault-but it's there.
Excellent
8.5
Pros: The bed was certainly comfortable. Probably the best part of the room.
Cons: A coffee maker would be nice to have.
Mediocre
2.0
Cons: They ignored my original reservation of a King executive suite and put me in a double room. This room had gum on the floor, the bathroom looked dirty, the carpet was disgusting and discolored, overall it needed to be updated. I complained and they ignored my reservation, again, and put me in another double room. This room was slightly updated, but still not what I paid for! After returning a third time, they finally gave me the King room I paid for, but it was almost as disgusting as the first room. Luckily, I had business meetings and was not in my room very much, but it made the end of a long day very uncomfortable. I would not recommend this hotel to anyone!!
Okay
4.0
Pros: Location is absolutely excellent.
Cons: The room was small and dingy/run down - but clean. the a/c/heat did not respond well to temp changes. It reminded me of an old unrenovated best western. certainly NOT what the luxurious photos in the website lead one to believe.
Okay
4.6
Cons: Lack of staff response to requests. Misleading parking rates. Lack of room service after 11:00 a.m. One phone in room did not work. Rate changed during my booking of room. This used to be a prime hotel, now 2nd or 3rd rate.
Good
6.0
Pros: The staff was friendly and the location was great. The guest services were pretty quick: We had issues with the first room and were quickly moved upon request. One of our charge ports stopped working and it was quickly replaced. Lamp shades were dusty and were quickly cleaned upon request.
Cons: The rooms are really outdated and truly need to be updated, ESPECIALLY the bathrooms. We had to request a move from the first room due to the tub leaking. The sinks and tubs are chipped and the tubs don't drain well (both rooms). The lamps were dusty and some were broken. The hallways are a bit dark and carpet looks dingy. There is a mandatory facility fee that includes calls, wifi, etc...that is overpriced and totally not worth it.
Okay
5.6
Pros: I like the location of the Park Lane Hotel. The stuff was very friendly.
Cons: I didn't like that when I got to my rood the bathroom looked dirty. The toilet seat had a urine on it which wasn't the best welcoming moment.
Good
7.4
Tap into the inimitable energy of NYC at Le Méridien New York, Central Park, where iconic attractions and world-class cultural experiences beckon. Exquisitely designed to reflect the ethos of New York—bold, cosmopolitan, vibrant and authentic—our hotel is located in the heart of Midtown Manhattan, on West 57th Street between 6th and 7th Avenues. From this enviable vantage point, discover Central Park, Carnegie Hall, Rockefeller Center, MoMA and Columbus Circle. Showcasing custom furnishings, pristine marble bathrooms and opulent bedding, our guest rooms and suites are immersive escapes high above Manhattan. Soak in sweeping views of Central Park at The Roof, our chic rooftop bar serving small-batch spirits, craft beers and global wine offerings; Kingside is our flagship restaurant, where seasonally inspired fare takes center stage. With modern event space enhanced by thoughtful Le Méridien service, our hotel is an undeniably inspiring destination for celebrations and meetings in New York City.
Overall 7.4 Good
Based on 663 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Good
7.7
Okay
4.8
Pros: Good location
Cons: Dated hotel, staff unorganized with poor systems which meant lots of miscommunication, service quality not up to par for a LM.
Excellent
9.1
Excellent
10.0
Pros: Excellent.
Excellent
10.0
Pros: Nice upscale, modern and hip boutique hotel. Close to my work in midtown and 6 1/2 Ave. Friendly and consistent staff. Fantastic in room amenities. Comfy bed and nice big bathroom, robes and slippers.
Good
7.7
Pros: Room was nice . Room service was prompt . Staff was helpful and accomodating when engaged. Overall a good experience
Cons: Doorman were a bit preoccupied with their own conversations the forst day. 2nd and third were much better
Excellent
8.8
Pros: Ideal location. Small but well appointed room.
Cons: Had a great deal so excellent value; likely not great value for money at regular rates, but in that location, would be hard find better options.
Okay
4.5
Excellent
8.0
Excellent
8.8
Pros: Very friendly, responsive staff. Great location.
Cons: The superior king room we had was very small, like Paris hotel room small. The bed could have been firmer
Okay
5.1
Pros: Location, roof top
Cons: Small room, needs renovation - room looks outdated, paper thin walls - can hear everything from next door, expensive for what you get
Excellent
8.2
Pros: Great location, just steps from Central Park, shopping, restaurants, etc. Nice decor.
Cons: The $25 fee per guest. Really? What a rip off. BUT, it includes free wifi! And a bottle of water! Many hotels offer wifi and water for free to anyone that signs up for their loyalty/rewards program (which is free!) You do get a $10 credit, though, which can be used to purchase a $20 drink on the roof top. Stop gaming your customers.
Located in Midtown, this hotel is within a 15-minute walk of 5th Avenue, Empire State Building and Madison Square Garden. The High Line Park and Chelsea Market are also within 1 mi (2 km). 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.
Overall 7.1 Good
Based on 3,935 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
10.0
Good
6.0
Cons: The sheets were dirty and had not been changed
Excellent
8.3
Pros: Price, location, clean
Cons: No gym, pool etc.
Okay
5.4
Cons: Check-in took forever. One person was working the front desk (with a manager inexplicably sitting in the back) and there was a line of travelers waiting to check-in. I was not greeted until 15 minutes after I arrived.
Good
6.0
Pros: The hotel was close to the red line 1 subway stop. The room and bathroom were clean. For the price it was great. Staff was friendly and helpful.
Cons: There are only two elevators and it is not enough. Guests were not willing to wait and constantly were either close to or over max weight capacity. Also we ordered room service and they forgot about our order. It took them an hour and a half to make breakfast.
Excellent
9.6
Good
6.0
Excellent
9.1
Okay
5.0
Pros: location
Cons: smoky hallways, small rooms, hard beds
Excellent
9.4
Pros: No free breakfast, no coffee to go in the lobby, confusing and disappointing despite everything else being great.
Cons: Seems petty and unimportant I know, but I will honestly avoid holiday inn brand in future
Excellent
10.0
Pros: Always a great place to stay, close to subway, Macy's, Penn Station. We have stayed here 3 times.
Cons: Always allow PLENTY of time to get down stairs or up as it takes forever for the 2 elevators to get people up or down.
Located in Midtown, this boutique hotel is steps away from Ambassador Theatre, Times Square and Richard Rodgers Theatre. Gershwin Theater and Broadway are also within 5 minutes. 49th St. Station is only a 3-minute walk and 47 - 50 Sts - Rockefeller Center Station is 6 minutes.
Overall 7.0 Good
Based on 5,096 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
10.0
Excellent
8.0
Good
6.5
Pros: Location
Cons: Can't adjust the room temperature. Room was very noisy.
Good
6.0
Cons: Non accommodating staff, crowded rooms and restroom.
Excellent
9.4
Pros: The manager helped resolve issues quickly and to our satisfaction.
Cons: The front desk staff were not very helpful or knowledgable of hotel issues. Our shower had no door just a half glass separator which was odd and annoying.
Excellent
8.0
Okay
5.1
Cons: Never were told about additional charges. Also very load from near by building
Excellent
8.0
Excellent
8.0
Good
6.0
Pros: Nice hotel room and location.
Cons: Hello, I booked a double room for 2 adults assuming I would have 2 beds. Instead when I checked into the hotel I learned that a double room actually meant just a double bed. The hotel was so overbooked they had to send guests to different hotels and could not provide me with a room with 2 beds. My recommendation is that a description of the rooms is more explicitly described when booking the site. The hotel receptionist offered free drinks and I was provided a 10% discount on the rooms by the 3rd party booking agency. Overall my stay was okay; however, by the third day, the hotel had run out of towels.
Good
6.0
Pros: Location
Cons: Noise from interior walls. Most of your time spent in a hotel is sleeping. This hotel could go a long way by noise-insulating the interior walls and/or installing soft-close door hinges. If your neighbor opens and closes their hotel room door in the middle of the night, then you will wake up every time.
Okay
5.7
Pros: The location of it is unbeatable
Cons: The cleanliness of it there were hairs in The sink when checking room dust balls etc
Excellent
9.7
Pros: I loved the location of this hotel and it was a really nice place to stay in. I was able to walk to all the tourist attractions and get there from JFK by subway real easily. The rooms were clean and there was even a restaurant/bar right next to the hotel.
Cons: The rooms were a little small but definitely not an issue. Very comfortable for a space in NY. I can't imagine getting a better deal than what we got for location and quality.
Mediocre
3.4
Pros: Location
Cons: If I had received the rooms I paid for
Excellent
9.7
Pros: Right in the heart of all the sights and sounds of Times Square. Room was small, as you'd expect, but more spacious than others we've stayed in at Times Square. Staff was friendly and accommodating.
Cons: The shower doesn't have a door. I guess that's a modern design, but the floors were soaked every time we showered...really soaked. Not a major issue, but an inconvenience.
Good
6.5
Pros: Location
Cons: Air conditioner dont work properly and they told me, open the window for cool air. The TV also have problems
Good
7.4
Excellent
10.0
Excellent
8.2
Pros: The Location of the Hotel is perfect. Nice little, clean room.
Cons: The staff was not friendly and the English of one person at the check-in counter was hard to understand.
Good
7.7
Cons: Bathroom was too small.
Excellent
8.2
Pros: We were a couple with my 86 year old mother. Gorgeous lobby with a place to sit if you need to wait for your room. We liked the premium suite which has one double bed and two bunks. The bunks are separated from the double. The bathroom separates the bedding into two separate rooms, so allowed us privacy. The room was clean and the suites include a small refrigerator, in addition to a coffee maker. We found the room suitable for an excellent stay in the city, allowing mother to go with us to the broadway shows, within walking distance. We got a fantastic deal on the nightly rate. The location can't get any better than this.
Cons: The local Fire Department is right on the same block so you will hear the sound of sirens. Being in the city is going to be noisier. I suppose the large five star chain hotels will insulate their windows more. Bring earplugs if you are affected by noise. Yes, it's an art to keep the floor from getting wet due to the design of the shower. However, we were able to position the shower head to shoot left onto the shower wall which helped a lot. This is a small problem. We found the housekeepers amiable and helpful when approached. Staff were mainly professional --- neither friendly, nor unfriendly. The concierge was more approachable and kind.
Excellent
10.0
Pros: The decor was up to date and the hotel was located right by Times Square.
Cons: The lights buzzed, one of the blinds wouldn’t open all the way, and none of the mirrors were in a good position for you to actually see yourself from a distance.
Okay
4.0
Pros: Location.
Cons: Small room; Given a twin bed for couple. No room for negotiation.
Excellent
10.0
Pros: The newly renovated contemporary hotel is exceptionally clean, and comfortable. Our standard room was on the 11th floor and was very quiet with natural window light during daylight hours and blackout shades provided darkness for sleeping. The staff was friendly and very accommodating. The location is great being close to Times Square and Broadway with a bit less activity in the immediate hotel entrance area.
Cons: The bathroom shower has a 1/2 glass enclosure which does not keep the water in the shower area, and the room could used another mirror in the sleeping area.
Excellent
8.0
Pros: It was close to a lot of things to do in Time Square! Easy walking distance to the metro and other sight seeing attractions.
Cons: They didn't change the bed sheet. All they did was keep turning it inside out and the back again. They only service the bathrooms as far as we could tell. They might have changed the bed covers, but couldn't tell on that part. Shower head had a leak and was spraying water in the ceiling as you took a shower and the water didn't drain very good and it would crate a small pool of soap and water at your feet.
Good
6.5
Pros: The location was great.
Cons: The water was brown and not working all day
Good
6.0
Pros: Location was great. Very close to Times Square and major uptown/downtown subway. No complaints about the staff, check-in process, or reservation.
Cons: Small room and bathroom. Hard to comfortably fit two people, but not impossible. Two of the light fixtures were broken and the shower glass didn't extend Dar enough to prevent the bathroom floor from getting soaked. Zero counter space in the bathroom for personal hygiene products meant I had to place my bathroom kit in the sink. Elevator was agonizingly slow so thankful we stayed on 2nd floor for East stair access.
Excellent
9.7
Pros: Easy walk to Times Square, theaters and great restaurants. Just a bit more to Central Park, MOMA, shopping and more great restaurants. Safe area with lots of people watching. Room small but very efficient, immaculate and quiet. Staff very friendly and attentive. Families, couples and friends all comfortably shared the space. Breakfast the only disappointment. Go to Pigle on the corner. La Masseria across the street produced a memorable Italian meal.
Cons: Breakfasr
Excellent
10.0
Pros: Great location, friendly helpful staff, really cool lobby. Loved the wallpaper.
Cons: Rooms are small but it’s Manhattan so it was expected
Okay
5.4
Cons: I had to ask for a rollaway bed 4 times and then I was told they no longer had any so we were out of luck. I then asked for extra pillows and blankets and was told I needed to come down myself to get it. I went downstairs to get it and waited about 15mins for them to bring it to the front and was told if I wanted brought up I needed to request it before 10pm as if it had been my fault I needed the extra blankets
Mediocre
2.2
Pros: There's not much to like here. For business travel it is totally unsuitable.
Cons: Extremely noisy. No amenities at all in the rooms.
Okay
4.5
Pros: The bathroom was nice and large, but one sink was broken and shower handle fell off in our hand. Liked the bunk beds.
Cons: The hallway was under construction and looked scary. Our TV and alarm clock didn't work. The fire department downstairs made for a noisy night.
Excellent
8.8
Pros: The hotel is clean and comfortable, pleasant, friendly staff. The location is excellent, across the street from Walter Kerr Theater and a block from Times Square.
Cons: My one and only complaint is the street noise. I was on the 4th floor and it was hard to sleep because of the noise. I would definitely stay at the Gallivant again, but I’d bring my ear plugs
Located in Midtown, this hotel is steps away from Winter Garden Theatre and Broadway Theatre. Gershwin Theater and Times Square are also within 5 minutes. 7 Av. Station (E 53rd St.) is only a 2-minute walk and 50 St. Station (Broadway) is 3 minutes.
Overall 6.2 Good
Based on 3,461 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travelers
- Business travelers
Excellent
8.0
Excellent
10.0
Good
7.7
Excellent
8.3
Pros: Staff was very friendly and accommodating
Cons: fixtures and equipment were out of date or needed repair
Good
6.8
Pros: The location is superb and the staff is friendly. We had a decent view over Broadway. The price is b based on location.
Cons: Hotel is in desperate need of a Makeover. Missing grout in the bathroom, yellowing bathtub with soft spots, faucets missing screws and a thermostat that only knows "very warm", despite seeing it to 65 degrees (18C), no fan in the bathroom, are just a few of the issues. The parking garage under the Hotel is operated by a different company and is a disaster, both pulling in and especially when leaving. It took over an hour to get our car back, once ordered. Wr were told by others that this was common there.
Excellent
10.0
Pros: Staff upgraded my room to time square view. Extended our check out time. Just pure awesome. This hotel is so beautiful inside & out.
Cons: NOTHING AT ALL.
Good
6.3
Pros: Location
Cons: Hotel was run down. Staff was not helpful.
Good
7.7
Good
6.2
Pros: Location- that’s it.
Cons: We booked our stay online (as I’m sure most do). This was our first stay at The Manhattan but not our first visit to NYC. The website pictures advertised updated, modern facilities, which was true of the lobby. However, once you get off the elevator, you realize the rest of the hotel (minus one floor apparently) has not ever been renovated. Upon walking into our room, we notice that the wallpaper and paint are peeling, the furniture is chipped, the bathroom is covered in pale pink tile and includes a fluorescent light box is not even bright enough to put your makeup on. After placing a call to the front desk, we realize this is typical of a “standard” room. The modern and updated pictures on the website actually reflect the “executive” room. We upgraded as soon as a room was available, and the facilities were much more consistent with what we expected. However, we had to then deal with the thermostat being defective, so our stay didn’t brighten up that much. We will not be staying here again.
Excellent
8.6
Pros: Liked that the hotel was close to everything especially "Times Square". Staff was very helpful and friendly.
Cons: Not all the elevators were working so the wait for the elevators was long. Work was being done in the elevator area so the tool noise was very loud.
Mediocre
3.3
Pros: The location
Cons: This hotel is very dirty and very dated. Mold is in the shower and tub surround. Carpet and walls are filthy. Check bed for bed bugs but didn't find any - THANK GOODNESS. The windows haven't been cleaned in years!!!!!!! Takes forever to get an elevator to the Lobby and you will stop on every floor with people piling on the elevator because they are sick of waiting for one! It took us 26 minutes to get down to the lobby one eveving. Oscar Jacques and Allison are very nice but other than that it's disgusting. It has no place to get food after breakfast. No room service. Vending machines are sold out and gives you back change for your dollars but only takes dollars the change slots are glued shut so you can't get anything!!! It was the ABSOLUTE WORST!!!!!!!!! Electrical outlets do not work along with some of the lights!!!!
Good
6.0
Excellent
8.0
Cons: Noise from nearby club was very present in the room every night until 2AM
Excellent
8.3
Good
6.5
Cons: Hallways were old and carpets needed to be replaced.
Excellent
8.0
Okay
5.7
Cons: Fixer upper.
Good
6.0
Pros: Most staff was nice. Excellent location. Walking distance to Times Square, subway, theaters Hell's Kitchen, 5th ave shopping and many more. Elevators wasn't an issue for us. We asked about a refrigerator and they sent us one to the the room free of charge.
Cons: Definitely needs updating specially their bathroom and noisy doors. Wish it was cleaner. The housekeeping people really needs to be trained to be quiet and not to shout across the hallway and slam doors in the morning. They also forget to refill lotion/coffee. Sink and bathtub was clogging water always.
Okay
5.6
Pros: Location
Cons: 1. No communication by hotel staff. They tried to place us in a room that is half the size of a regular room without even telling us when we checked in. We found about this when we actually entered the room. After that we had to reconcile this very uncomfortable and unexpected experience. 2. Hotel management spent 10 minutes explaining how they cannot keep the fully paid room and that upon check in they will place and assign the room of their availability. Why bother and pay in advance if there is no guarantee? 3. We didn't feel hospitality was there at all. It truly came across as just another place interested in making money rather than building long lasting experience 4. Hotel is definitely run down and it stinks super bad. 5. We would not recommend this hotel and definitely would not have given it 3 stars. Stay some place else!
Mediocre
2.8
Pros: Location is the only good thing about this hotel
Cons: Needs to be rehabbed. Rooms are rundown, moldy showers, poor customer service
Mediocre
3.4
Pros: They have a new surprise policy on checkout where they charge everyone an additional $35 a night in what they call a facility charge to what you already paid when you originally booked your stay online.
Cons: Not worth the false marketing.
Okay
4.2
Pros: Rooms in terrible shape
Cons: The bathrooms were old and dingy
Good
7.1
Pros: The room was clean and the beds were comfortable. The location was excellent for our needs.
Cons: The hotel is tired and worn. It needs an injection of cash to update and refresh the rooms and fixtures. It wasn't the worst place to stay because it was clean and the location was great. The front desk was understaffed at both check-in and check-out. This created long lines and long waits. We had to wait an hour for our room to be ready because they were behind on their turn-overs and we arrived at 8PM. They need to hire more staff for peak times.
Okay
5.6
Pros: The staff was great. Friendly, helpful, professional. All you could ask for.
Cons: The rooms were old and outdated. Dust was caked on the vents, and there was no air conditioning so the rooms got very warm even on cold winter nights. Also pretty noisy with thin walls.
Excellent
8.0
Pros: Location
Cons: Room facility
Excellent
9.7
Pros: Place, location, access, and security
Good
6.5
Pros: Location
Cons: Too noisy
Excellent
10.0
Pros: Location & service.
Excellent
10.0
Good
6.2
Good
6.0
Excellent
10.0
Excellent
8.2
Okay
5.7
Okay
5.4
Good
6.6
Pros: Very good, central location on 7th Avenue. Just a few blocks from Times Square, Central Park, immediately adjacent to Broadway...can easily walk (or use subway) to anywhere in Midtown. Hotel staff was courteous and helpful. Had a decent breakfast bar in the lobby with very kind, courteous employees staffing it. Was an enjoyable visit every morning, though it's primarily only got muffins, fruit, and coffee.
Cons: Room was very minimalist and small. Bed was not particularly comfortable. TV only has a few channels and reception was fuzzy on about half of them. Wi-fi is not free - costs roughly $15 per day, less if you buy several days' worth of usage up front. Noise from the street below was pretty noticeable; it would have been very difficult to tune it out completely had I not been using ear plugs. Basically, it's cheaper than the other (nicer, I would assume) hotels in the area, but the location could make it worthwhile if you don't plan to spend a lot of time in your room...and it's NYC, so why would you? Spend a lot of time out in Manhattan, making use of the great location, and you won't mind the facilities as much.
Excellent
10.0
Pros: Great Location and wonderful people made this place worth being in NYC!!!
Cons: Nothing...
Excellent
9.1
Pros: Being close to Broadway, Central Park and Rockefeller Center. The staff was very helpful.
Okay
4.8
Pros: The main floor lobby was done very nicely. The proximity to trains & Times Square was a plus.
Cons: Our room smelled extremely bad & even the man who brought up our bags noticed it & said something to us about how strong it was. It smelled strongly of weed. That smell lasted from when we entered our room until check out, our entire stay. We even kept the windows open. The only reason I didn’t complain about it was because we had adjoining rooms with the rest of our family & we wanted to be together. Also, the room is in need of updating especially the bathroom. The water in bathroom didn’t drain properly either. As well as the hallways on the other floors. It seems as if the only update was done in the main floor lobby because once you take the elevator up and the doors open it’s like you’re in a motel. The rest of the hotel is dingy & dirty. The beds were extremely uncomfortable and I could not get comfortable with springs stabbing my back all night.
Excellent
10.0
Pros: Perfect location. Great value for money.
Good
6.0
Pros: Location
Cons: The rooms are tired, evidence of water damage, electric drapes that didn’t work, carpet that has large bumps, air conditioners that keep shutting off, plus hidden $30 fee per day for access.
Excellent
8.5
Pros: Location was fantastic, we were able to walk to Colbert, Beetlejuice, Times Square, Rockefeller Plaza, and close to several train lines to get us to our other attractions.
Cons: Would have been nice to have a fridge in the room
Excellent
9.1
Pros: Super friendly helpful outgoing staff
Cons: Tub drained a bit slowly whichwas skeevy, and no climate control so we were hot at times but overall definitely good value.
Good
6.2
Pros: Location
Cons: Poor a/c - room was very warm. Bathroom was small and bed wasn't that comfortable
Mediocre
2.0
Pros: The location is great.
Cons: The hotel staff is less than friendly. The hotel rooms need a remodel. The hallways smell like someone is smoking weed. The ice machines don't work. The AC doesn't work most of the time.
Excellent
8.0
Pros: Location and friendliness of staff were great, room was clean.
Cons: The hotel is older so it could use a little TLC to be expected.
Located in Midtown, this hotel is steps away from The Majestic Theater, St. James Theatre and Shubert Theatre. Times Square and Broadway are also within 5 minutes. 49th St. Station is 6 minutes by foot and Times Sq. - 42 St. Station is 7 minutes.
Overall 6.1 Good
Based on 492 reviews
All
- All
- Families with older children
- Families with young children
- Mature couples
- Young couples
- Groups
- Solo travelers
Okay
5.4
Excellent
10.0
Excellent
10.0
Okay
5.4
Okay
5.7
Good
6.0
Excellent
8.0
Excellent
8.0
Pros: nice lobby
Cons: check-in took WAY too long. wallpaper in room was tacky
Okay
5.1
Cons: Worst bed I've slept in for a long time. Very uncomfortable.
Excellent
8.8
Pros: -Staff was very helpful -Location was tremendous, 1 block from Times Square -Excellent elevators. Customized for each individual. Enter your room # and it tells you which elevator to use. Time in elevators or waiting for elevators reduced dramatically.
Cons: -rooms a bit small -bathroom very tight
Excellent
8.2
Pros: We have stayed at this hotel for many years, first as chaperones for a high school choral group that came every year when it was still the Milford Plaza, and now as retired adults who come to visit our son who lives in the city. We love the location, and the recent remodels add a very cool feeling to the hotel. Also, we are usually able to get good prices when we stay here.
Cons: The last few times we have come to the hotel, we have noticed just a couple of comfort issues. This last time, our room was very small. I know all the rooms are smaller, but this one was very tight. Also, we ended up with a double bed! I didn't even know they used those in hotels any more! Another comfort issue (and we have noticed this in the past two visits we have made) is that the roll of toilet paper dispenser is located in such a way that it makes it difficult to sit down on the toilet! It hits you in the side of the leg. Other than those issues, we have always enjoyed our stays.
Good
6.0
Pros: The staff was nice, the location is great, and the price is pretty good. The bed was soft, the room was quiet and dark. The lobby is pretty fancy.
Cons: My room was small and pretty crumby. The whole place feels like a big cheap hotel that Ikea puked on. It is updated with modern fancy(but cheap) decor and fixtures. If you're not trying to impress anyone and want a decent place in the theater district, I would recommend this one.
Excellent
9.1
Pros: Decor, good beds, convenience, staff. Ice machine, good TV, Wifi! Elevators are fast.
Cons: Lobby a little crowded at times - but that's due to the popularity of the place. Facilities fee seems like a trick for making the rate seem lower.
Excellent
8.5
Mediocre
3.1
Excellent
10.0
Excellent
8.0
Excellent
10.0
Pros: The atmosphere is create and good vibes all around. I love the style of Decor
Excellent
8.0
Excellent
10.0
Excellent
10.0
Excellent
8.0
Excellent
10.0
Good
6.5
Pros: Location was great. Just a few steps away from everything. The discounted parking for self parking option was goo deal compared to other nearby options . Lot of eating options nearby
Cons: Tiny Rooms and small beds.. The rooms and walk way looks dull (may be because of their low lighting theme) .
Excellent
9.1
Pros: This gem of a hotel is reasonably priced and is in a fantastic location. I have been singing their praises ever since returning home from my trip.
Excellent
8.0
Pros: Friendly staff at check-in. Door man helpful and fast getting car checked and checked out for trip home. Clean room but a small. Ok for an overnight stay. Close to Times Square, theatres, and midtown sights.
Cons: Music in elevators very loud.
Excellent
8.6
Cons: They had a false alarm around 10pm. The person that spoke only spoke in Portuguese first 2 times. Since it was a possible fire it was very confusing and we were on the 24th Foor ! Luckily we were next to a Germqn couple that understood a little Portuguese and it seems the instructions were wait for more instructions. The 3rd time he spoke Portuguese and then finally English ! If that had been fire it would have been very serious ! Didn't sleep well that last night but otherwise it was a nice stay.
Okay
4.0
Pros: Kayak tells me a price of $150. Good price for a 4 star in NYC. Arrive and pay an extra 25-30 in facilities fees... you can't get out of those hidden costs even though they arent disclosed. Total BS.
Cons: Kayak tells me a price of $150. Good price for a 4 star in NYC. Arrive and pay an extra 25-30 in facilities fees... you can't get out of those hidden costs even though they are not disclosed. Total BS.
Good
7.7
Pros: The Location thats about it For Manhattan the price was not bad
Cons: Room is small Walls are thin - loud hallways No movies on demand NO MINIBAR No full length mirror No Room Service
Excellent
9.7
Pros: Friendly, helpful staff, clean room, wonderful Theater location
Excellent
10.0
Pros: The elevators speed very fast. Very comfortable beds. Very quite for most part except for outdoor noise which is unavoidable but not bad at all. Clean rooms. Great staff. The security is well above the norm, made us feel very safe. Locating is very convenient to all parts of the city. Loved the location. Rooms are small but we didn't come to sit in the room. There were two of us and we were comfortable wouldn't have wanted anymore than two in the room that we stayed in. For our first visit to NYC we had a fabulous time and enjoyed the hotel very much..
Cons: Lobby gets very crowded at times. Travelers using elevators for first time doesn't even consider that someone might be getting off the elevator and they crowd the door to the point you can't get off. No reflection on the Row but just be warned you can get run over before you get off the elevator.
Excellent
8.8
Pros: location walking distance to many places
Cons: My room type was not available but thanks to Patrick We were able to change rooms 2 days after. they should have the rooms available even if your flight is late and don't give the excuse that they are sold out
Excellent
8.6
Cons: The staff were extremely unhelpful and unknowledgable about the facilities parking procedures. Due to miscommunication with several staff members (and kayak.com) we were unsatisfied with the entire parking experience as well as the lack of information regarding the price of parking before I made my reservation
Okay
4.8
Pros: location
Cons: cable down grade sucks
Good
6.0
Pros: Concierge- very helpful and friendly
Cons: Front desk staff - apart from one individual, staff were like zombies going through only the essentials. To be fair this may be a volume issue as the front desk is very busy and the staff have to manage languages from all over the world, which I will admit is no easy job. This creates delays in the check in process creating impatient (and rude customers). I will say they did handle the whining of people checking in with professionalism. Suggested solution - investigate peak period scheduling for front desk, specifically selecting staff with multiple languages
Excellent
9.7
Pros: Location and the food and bar area
Mediocre
2.0
Mediocre
2.0
Excellent
8.5
Good
7.1
Pros: The Express checkout is convenient. For the price, it was a decent stay somewhere mid-town in a pinch.
Cons: The towels and sheets didn't smell very good. The bathtub wasn't the cleanest either.
Excellent
10.0
Mediocre
3.1
Okay
5.0
Cons: The service - was redirected a million times to try and make a phone call. Hung up a bunch of times and no one seemed to want to help.
Good
6.0
Pros: Location of hotel. The hotel's food court
Cons: Resort fee (whatever that was) was too high. Room tv with HBO did not work
Good
6.8
Pros: The hotel was cool, nicely decorated, and the maid service was excellent.
Cons: It was my fault for making the reservation under my name, but we realized this the day before. I called and they added my husband name, no problem. Well when my husband arrived they told him I had to be there ( I was flying in later that night), so I call and they say his name is in the reservation and they don’t know why he can’t check in. I ask to speak to the front desk. 3 HOURS and multiple calls and multiple run arounds, still not talking to to the front desk; a person at the call center tells me he checked already! I talk to my husband who nis sitting on a bench inside with my two daughters sleeping in his lap. I tell him to try and check in, they check him in. A breakdown in communication led to a rough start.
Good
6.2
Pros: The furniture and the look of the room was nice; very modern. Also seemed very clean. Priced reasonably.
Cons: Check in took quite a while and when we got to the counter the employee said she was upgrading us but I don't believe that was the case because the room was very small. One very simple thing was that there was no full length mirror which does not help when I'm getting ready for my boyfriend's birthday dinner.
Okay
4.0
Pros: city kitchen
Cons: tiny room. provide nothing that is needed including gowns, slippers, water.. not like a 4 star hotel.
Excellent
10.0
Pros: great location, clean room lots of restaurants around.
Okay
5.4
Pros: I don't like it
Cons: Cause the room was dirty
Excellent
8.0
Pros: The rooms are comfortable, clean and nice looking. The hotel staff are friendly (and there seemed to be a lot of them). I was there for business and the location was right, but for tourists this is a good spot right in mid-town.
Cons: There is a trend in NYC hotels: take an older apartment building, add blue lights and video monitors showing abstract images, along with bottom-lit check-in desks and then paint the rooms an aggressive color (dark grey is good) along with huge blow up prints of images of New York. Underneath the paint and lights is an old hotel or apartment building. That's Row, with a bar and loud music in the lobby, and the ability to mark up the room price. (See positive too...because at the end of the day its a comfortable place beneath the veneer)
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