4.0
Said it held 5 suitcases, we were not able to put 1 in. Lucky we only had 10 people as we had to pull all the luggage over the seats.Reviewed 2023 Jul 02
review from![kayak]()
2.0
Surprise $400 cleaning fee for vacuuming crumbs and dust.Reviewed 2023 Jun 19
review from![kayak]()
2.0
Arrived and they had no mini van, only 15 passenger vans. Which required recreational vehicle insurance.Reviewed 2023 Mar 29
review from![kayak]()
2.0
Our reservation was canceled with no resolution and with less than 24 hr notice.Reviewed 2023 Mar 16
review from![kayak]()
8.0
Pros:Great location and rental price.Cons:the van smelled as if someone had smoked in it. They should have eliminated the smoke odor using an ozone generator.Reviewed 2020 Oct 01
review from![kayak]()
3.2
Pros:Honestly, nothing.Cons:Hidden charges and very poor customer serviceReviewed 2020 Sep 07
review from![kayak]()
2.0
Pros:NothingCons:Avis contacted me while I was 5 mins away to pick up the car to inform that they don’t have any vans available.Reviewed 2020 Aug 20
review from![kayak]()
9.2
Pros:Overall great!Cons:The alignment on that van needs checked.Reviewed 2020 Aug 17
review from![kayak]()
10.0
Pros:Super friendlyCons:Easy to work withReviewed 2020 Aug 07
review from![kayak]()
10.0
Pros:Easy in and out great staff very friendlyCons:NothingReviewed 2020 Jul 18
review from![kayak]()
8.0
Pros:Good value; cheapest van rental available by a considerable amount.Cons:Van had not been cleaned very well at all when we picked it up. The inside windshield was so dirty it was hard to see thru it when the sun lite hit it. There was melted chocolate in the luggage compartment. The cup holders and storage areas in the front had not been vacuumed or wiped.Reviewed 2020 Jul 03
review from![kayak]()
4.0
Pros:The staff was helpfulCons:My issues weren't with the rental place. My issue was with Kayak. I reserved a vehicle. I wanted a minivan. Everything I saw on the Kayak site looked and sounded like a minivan. I ended up renting a 12 passenger van. That's crazy! I had to get another car last minute. It took a lot of time and was more expensive than planned.Reviewed 2020 Feb 11
review from![kayak]()