Cons: If the third party insurance coverage is some how indicated on the renters reservation so coverage is clear to agents.
Pros: Very difficult to say what I could’ve liked. Poor experience
Cons: Customer service at budget location at pickup. Very rude staff.
Pros: It was the correct vehicle
Cons: Match pricing between online and return. Differential was $200 more than advertised and caused a fight with the checkout clerk.
Cons: Car was terrible shape and did not feel safe. Told the rerun clerk who seemed to ignore
Pros: The pick up and drop off was efficient and effortless. Usually I am stressed, but Budget made it an easy process!
Cons: The price always shocks me.
Pros: They said they have no cars
Pros: Great car for price! Clean and new model
Cons: Nothing better
Pros: Agent forgot to change my drop off location, so they charged me an additional $300.
Cons: The car was filthy upon pick up. Also as I’m driving it, a check engine light has come on. I was also charged a fee for extending my rental days.
Pros: pick up took 90 minutes!!!! only 4 agents helping 2 agencies!!! line was out the door, down the stairs!!! never waited this long for a car pick up!
drop off required me to go back in and wait in line again to see an agent!! typically staff does that on their machine when I pull up! another wait!!
Cons: More agents working, better system to speed the process on line, and typical drop off at the spot...
Cons: Pick up took over an hour. Customers were forced to be in line indoors and in close quarters which was very unsafe.
Car was damaged on the outside and was not clean on the inside. There was also a slight smoky smell in the car.
Pros: I wasn't able to rent this car because it wasn't possible to talk to a human at the rental counter or at priceline to tell them we were running late, so they cancelled the reservation and left us stranded. It was just constant redirects through numerous phone systems and no opportunity to reach the location whatsoever.
Cons: If I had been able to rent the car. Thank you for ruining our weekend and leaving us stranded in Chicago where all other rentals were sold out.
Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Budget in Chicago.
Budget has 10 rental locations in Chicago. Take a look at our Budget rental location map to find the best rental cars near you.
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