Book Enterprise Rent-A-Car car rentals in Chicago

Reviews for Enterprise Rent-A-Car in Chicago

Recent reviews

Traveler rating

Wonderful

20

Very good

3

Good

2

Okay

5

Fair

1

Mediocre

0

Poor

14

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car availableairport location

car was greatgreat customer

get the carstaff was very helpful

pick up and dropgreat experience

10.0

Professional staff! Super clean car! Hate driving in chicagoReviewed 2023 Aug 30

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10.0

Location was a bit confusing to find but when I did the customer service was friendly. Had a free upgrade. Then drop off at the airport was a breeze took less than a minute.Reviewed 2023 Aug 29

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10.0

Representatives were extremely kind and professional.Reviewed 2023 Aug 27

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10.0

Guys working at the enterprise were great to deal with.Reviewed 2023 Feb 23

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10.0

Pleasant, helpful, and attentive. I will rent with them again.Reviewed 2023 Feb 13

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10.0

Great customer serviceReviewed 2022 Dec 28

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4.0

The Enterprise agent steam determined to increase the price of the rentalReviewed 2022 Dec 27

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6.0

You desperately need to fix your system's integration with Enterprise's system. I modified the booking a couple times on Kayak, but Enterprise didn't get alerted to the modification. The emails I received from Kayak had the wrong pick-up locations for Enterprise, but again, because Kayak didn't properly relay the pick-up location to Enterprise, I ended up going to the wrong location. This costed me $40 to take an Uber to the correct location as well as a 2-hour delay in pick-up, almost causing me to miss my drop-off time. I should get some credit for this hassle, which is totally Kayak's fault.Reviewed 2022 Dec 23

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6.0

You desperately need to fix your system's integration with Enterprise's system. I modified the booking a couple times on Kayak, but Enterprise didn't get alerted to the modification. The emails I received from Kayak had the wrong pick-up locations for Enterprise, but again, because Kayak didn't properly relay the pick-up location to Enterprise, I ended up going to the wrong location. This costed me $40 to take an Uber to the correct location as well as a 2-hour delay in pick-up, almost causing me to miss my drop-off time. I should get some credit for this hassle, which is totally Kayak's fault.Reviewed 2022 Dec 23

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2.0

After confirming my reservation with Enterprise, I showed up a few minutes late for my reservation to the center on Michigan Avenue in Chicago only to be told that they had given away my car to somebody else.Reviewed 2022 Dec 07

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8.0

Pick up was a bit more complicated than we were used to as we had to walk through much of the parking lot at ohare to find a car that was available. Also I wish the different drop off fee wasnt so expensive. I did appreciate being able to drop it off at a location in town rather than the airport.Reviewed 2022 Dec 06

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10.0

Great customer service and convenienceReviewed 2022 Nov 10

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• What is the most popular rental car from Enterprise Rent-A-Car in Chicago?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Chicago.

• How many car rental locations does Enterprise Rent-A-Car have in Chicago?

  Enterprise Rent-A-Car has 28 rental locations in Chicago. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes

• Does Enterprise Rent-A-Car have a car rental location at the airport: Midway airport (MDW)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Midway airport (MDW)?

  Yes

• Does Enterprise Rent-A-Car have a car rental location at the airport: Greater Rockford airport (RFD)?

  No (According to our data)

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Greater Rockford airport (RFD)?

  Yes