Book Hertz car rentals in Chicago

Reviews for Hertz in Chicago

Recent reviews

Traveler rating

Wonderful

37

Very good

24

Good

3

Okay

11

Fair

4

Mediocre

0

Poor

93

10.0

Super easy pick up and drop off. Great staff, great car, great experience!Reviewed 2024 Apr 01

review from

10.0

All the back seats wer up - both rows and iqe spent 30 minutes getting everything back to normalReviewed 2024 Feb 11

review from

2.0

They didn't give me a car because they had more bookings than the number of cars. The money was not returned. Wasted time, nerves and money.Reviewed 2024 Feb 06

review from

8.0

Very good service from this city centre location. Car was of expected standard.Reviewed 2024 Jan 02

review from

10.0

I am definitely a Hertz customer now! Top tier rental experience and given it was the holidays, I will definitely be returning to rent a car from them!Reviewed 2023 Dec 26

review from

6.0

I am not happy because there were some extra texes and charges that were not mentioned when I booked the car.Reviewed 2023 Sep 30

review from

2.0

They car was too small not clean and the wrong location.Reviewed 2022 Nov 07

review from

10.0

Guys at the front desk on both the front end and back end were great. One of them was having a rough morning too and was still very friendly and provided great service.Reviewed 2022 Oct 24

review from

10.0

Very easy picking up my rental. Thank goodness I had reservations in advance. Great customer serviceReviewed 2022 Oct 16

review from

2.0

Pick up location was wrong... ended up spending 5x more money on rental due to location I was at having 1 vehicle left.Reviewed 2022 Oct 11

review from

10.0

I had an old Ford. :( with a few minor issues. The team at hertz handled it very well. I will definitely work with them again (was not my first rental with this team on Clark Street)Reviewed 2022 Jun 21

review from

2.0

The car was in horrific condition cleanliness as well as under the hood i presume and being a single woman driving through ice snow ect i felt beyond unsafe i returned the car early and didnt even fret about the 10$/gal gas total. I drove quite slow the entire time worst rental ever and i will not use the company again.Reviewed 2022 Jan 08

review from

More

• 5.7 /10Avis Car Rentals at Chicago
• 5.5 /10Payless Car Rentals at Chicago
• 4.1 /10Airport Van Car Rentals at Chicago
• 4.7 /10Thrifty Car Rentals at Chicago
• 6.7 /10National Car Rentals at Chicago
• 5.2 /10Budget Car Rentals at Chicago
• 7.6 /10Alamo Car Rentals at Chicago
• 7.0 /10Enterprise Rent-A-Car Car Rentals at Chicago
• 6.1 /10Sixt Car Rentals at Chicago
• 4.8 /10Dollar Car Rentals at Chicago

• Where are the best pick-up locations for Hertz car rentals in Chicago?

  Hertz has several pick-up locations that are particularly convenient for customers. For example, the locations on West Belmont Avenue and North Clark Street are both centrally located within the city, making them nice options. There is also a pick-up location at O'Hare International Airport (ORD), which is handy for anyone that will be flying into this transportation hub.

• Am I able to pick my own Hertz car rentals in Chicago, or will I be assigned a vehicle by the company?

  When you first make your reservation with Hertz in Chicago, the company will ask you to select the vehicle model that you would like to rent. However, Hertz does not guarantee that you will receive this specific model, as this entirely depends on what is available at the time in the fleet of the branch that you will be renting from. If the model that you have requested is not available, you will instead be given a similar car, either from the same auto manufacturer you asked for, or a different one.

• Is it possible for me to have Hertz car rentals in Chicago delivered directly to me?

  Hertz offers a service known as Hertz Neighborhood Delivery, which allows individuals to have their car rental delivered directly to their personal residence, office building, or hotel. This is particularly convenient for those that do not have access to transportation to travel to a branch themselves, or who are short on time. To benefit from this service, you will want to make sure that you notify the branch you will be renting from well in advance, as the availability of this perk depends on the availability of Hertz employees at the time of your requested delivery. 

• What is the most popular rental car from Hertz in Chicago?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Hertz in Chicago.

• How many car rental locations does Hertz have in Chicago?

  Hertz has 18 rental locations in Chicago. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes

• Does Hertz have a car rental location at the airport: Midway airport (MDW)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Midway airport (MDW)?

  Yes

• Does Hertz have a car rental location at the airport: Greater Rockford airport (RFD)?

  No (According to our data)

• Does Hertz offer shuttle or airport pick-up services from Greater Rockford airport (RFD)?

  Yes