Pros: Someone from Hertz helped us, thank God.
Cons: Dollar closed at 5pm our flight landed at 6pm. There was NO ONE there to help us- the counter and in the garage were empty. This was an hour and a half fiasco. Fortunately someone at Hertz helped us. The SUV we rented wasn’t available, so we got a minivan that had been smoked in. It smelled awful! I will never use Kayak again
Pros: It wasn’t clear until after the purchase that it was no refundable or exchangeable. We had a emergency and needed to change the dates and was unable to do so, we lost all our money.
Cons: Unable to reach anyone at kayak
Pros: Staff was very friendly and the car was very clean
Cons: The vehicle I was assigned was smaller that what I had reserved and paid for.
Pros: Drop off was very easy and I appreciated not having to go to the counter for check out.
Cons: I wish there were instructions on how to use the EZ Pay transponder for the Toll Booths. It was difficult to remove and some booths did not have a scanner.
Pros: The car we received was as expected and very clean. The drop off was very easy and quick.
Pros: The staff communicated with us about the delay
Cons: I didn’t end up renting a car because the wait time was 2.5 hours. I had to go spend 4x as much on a neighboring rental company
Cons: I was charged over $600 for a rental that was booked originally at $268. I was not able to return the car on time due to weather. I kept it an extra 13 hours. Dollar said I had to pay a “weekly rate” for 5 days. In essence, I was charged nearly $350 for an extra day.
Cons: Car availability
Cons: Maybe just a tad cleaner. There were these sticky droplet spots all over the dash and below the vents, but otherwise everything was great and quick.
Pros: The gentleman who helped was very nice
Cons: I was told I got an upgrade... it did not feel like an upgrade... maybe next time I will be given an upgrade
Pros: The staff when I picked up was nice but my car was not ready when I arrived. They forgot about me when he asked me to take a seat and they would call me. 45 minutes later I went to the counter and asked what the problem was. Then they had the car. It was late so it was dark and I could not see the interior of the car very well.
Cons: My car should have been ready when I arrived. I waited 45 minutes I had booked it a week earlier. The next day in the daylight, I could see that the car was not clean. The dash was full of dust and fingerprints. The exterior was not really clean like you expect.
Pros: Clean, nice car. Great value.
Cons: Had to wait 30 minutes for a car to be available.
On average a rental car from Dollar in Chicago costs ₪343 per day.
Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Dollar in Chicago.
Dollar has 2 rental locations in Chicago. Take a look at our Dollar rental location map to find the best rental cars near you.
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