Pros: Pickup was confusing as avis had no one at the desks, ghost town. Drop off was simple.
Cons: Vehicle had broken glass under the seats and on floor mats at pickup, must've had broken windows previously?? 6 hour drive sounded like driving with the windows open, very loud and interior was not clean even though avis put a sticker on the dash starting vehicle was. Clean/sanitize from top to bottom....
Pros: No the staff was rude the lady tried to get me to down grade for the same price and when I told her I chose one of the most expensive categories she got upset and said we’ll wait 45 mins till a car is ready
Cons: They charged hidden fees that weren’t really put out there.
Pros: Staff was helpful. Pickup/drop off was easy
Cons: Car was dirty and smelled like cigarettes
Pros: I’m probably never going to use another service except for you guys because of how smooth everything was!
Cons: N/A, I’m thoroughly impressed
Pros: Easy, clean, friendly, efficient.
Cons: I thought a bit expensive but you may not be able to help that.
Pros: Desk manager at pickup was good.
Cons: Dropoff clerk tried to slide in $15.99 fuel charge when the tank was full.
Pros: Car was great, Rental office great.
Cons: As I was leaving the check oil and check tire light was on I ask the gentleman as I was leaving about it he said they just probably forgot to reset. It was late so I trusted and left. The next morning heading to my daughters hockey game, the car will not start. Could not detect key. I finally called Uber and continued to try to start actually got started before he got there so we drive to game. I had an hour before it started so I called Avis. The First Lady told me I could either go to wal mart to fix or drive 60 miles both ways to get a new car.... I said not an option. She put me on hold for forever I finally hung up and called back a nicer gentleman found one closer 20 minutes. I drove over they didn’t have cars available. By this time my head is about to spin off. So I drove back to game left my car running watched game and then proceeded to call again which I had to then drove to airport another 20 minutes away and get a new car. They were nice and helped me out so the service is lost somewhere in between. I will never use Avis again.
Cons: There was a used mask in the center console. During a nationwide pandemic. Unacceptable.
Pros: Drop off and pick-up was convenient.
Cons: Car smelled TERRIBLE of smoke from previous renter
Pros: The agents are friendly
Cons: I was give a car with an expired license plate. I was told that it isn't a big deal because I did not receive a ticket.
Pros: The young gentlemen at the front desk counter was very unprofessional and rude. He canceled my reservation and told me that he doesn’t need my business.
Cons: I honestly think that there is no help for this location. Unless they hire new people who are professional and friendly towards the customers.
Cons: Pickup is like a pressure cooker environment. Deliberately made me wait (50 minutes wait on a weekday) and selling me lot of unnecessary services. I already bought insurance and they added insurance to bill without asking me. I still don’t know if I’d paid for gas, even though I filled gas while returning car. Very bad experience.
Car isn’t of good quality either. It keeps prompting me about engine oil needing change and made me anxious if it going to stop on freeway.
On average a rental car from Avis in Chicago costs ₪107 per day.
Full-size (Chevrolet Malibu or similar) is the most frequently booked rental car type from Avis in Chicago.
Avis has 11 rental locations in Chicago. Take a look at our Avis rental location map to find the best rental cars near you.
No (According to our data)