Book Budget car rentals in Houston

Reviews for Budget in Houston

Recent reviews

Traveler rating

Excellent

79

Good

25

Okay

27

Mediocre

33

Poor

2

Find reviews that mention:

car was cleanfriendly staff

get the carnext day

car availablecustomer service

returned the carcar smelled

pick up and dropcar was dirty

4.0

Pick up at the Houston location was a terrible experience. We arrived, and there were only two representatives working the counter, with at least 10 customers waiting in line. It took about 45 minutes to complete my reservation and get to the car. Once we were provided the first car, we walked to the parking location, and the car was NOT there. We walked back to the reservations desk to get another car. We were upgraded to an SUV, which was a nice make good. However, when we got to the car, as we were starting to back out, we noticed the tire gauge for the left front wheel was flat. Disappointing these major details were not checked prior to making the car available for another customer. Luckily, we found another representative by the cars, and he immediately switched us to a ready vehicle. Overall a really bad experience with Budget.Reviewed 2022 Aug 07

review from

4.0

the car given me had an oil leak which we did not find out about until we were at out destination, we filled the oil tank completely and called the 800# number for roadside assist at 1230 on a Friday, with no response from tow company, I called again at 4:30 pm, this call got the ball rolling, The vehicle was replaced Saturday am due to the efforts of the tow truck driver who was beyond fabulous, I will be thinking twice before renting again.Reviewed 2022 Jul 29

review from

2.0

I was charged a fee of $150 for leaving two peanuts on the floor. I offered to pick them up and was threatened with additional fees.Reviewed 2022 Jul 17

review from

10.0

Staff were very friendly. Bus ride to the pickup location was quick and easy. Drop off location was a little difficult to find at first but once I found it, they made that easy too. The whole process was much quicker on both ends than I'd expected.Reviewed 2022 Jul 11

review from

10.0

Very friendly, and helped considerably with directions and ideas around Houston.Reviewed 2022 Jun 03

review from

10.0

Considering the times we are facing. (lack of product) our experience went well. The truck was fully equipped and very comfortable. I would rent again.Reviewed 2022 May 31

review from

4.0

The car was dirty so I have to get back to ask for a clean car. The price at the end was the same as if I did the rental directly with the renal company or more.Reviewed 2022 May 19

review from

10.0

More employes at nightReviewed 2022 May 18

review from

2.0

Charge more than quoted price. No receipt given . Ordered car not availableReviewed 2022 May 09

review from

10.0

We ordered the curbside drop-off for the return and it was a fantastic experience! Lupe dove us to the terminal and it was a highlight of our family trip. The kids were calling him Mario - even though he was driving perfectly. Thanks, Houston team. You guys nailed it. O'Callaghan'sReviewed 2022 May 02

review from

10.0

Very good service vehicle and rateReviewed 2022 Apr 30

review from

10.0

That was TOO easy!Reviewed 2022 Apr 29

review from

More

• 6.0 /10Avis Car Rentals at Houston
• 4.3 /10Ace Car Rentals at Houston
• 5.8 /10National Car Rentals at Houston
• 6.1 /10Payless Car Rentals at Houston
• 5.0 /10Hertz Car Rentals at Houston
• 3.7 /10Thrifty Car Rentals at Houston
• 6.7 /10Alamo Car Rentals at Houston
• 6.0 /10Enterprise Car Rentals at Houston
• 3.6 /10Dollar Car Rentals at Houston

• What is the most popular rental car from Budget in Houston?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Budget in Houston.

• How many car rental locations does Budget have in Houston?

  Budget has 23 rental locations in Houston. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: George Bush Intcntl airport (IAH)?

  Yes

• Does Budget offer shuttle or airport pick-up services from George Bush Intcntl airport (IAH)?

  Yes