Book National car rentals in Houston

Reviews for National in Houston

Recent reviews

Traveler rating

Wonderful

7

Very good

0

Good

0

Okay

0

Fair

1

Mediocre

0

Poor

7

Find reviews that mention:

car availablecustomer service

car was greatgreat experience

pick up the cargreat service

pick up and dropstaff was helpful

10.0

Very good serviceReviewed 2024 May 22

review from

10.0

Pros:Good communication, nice customer service. Very nice vehicle. Clean, reasonably new car. Contracted through Enterprise.Cons:I didn't like the fact that Kayak sold me insurance, then the the car provider told me that the insurance that I paid for through Kayak would not cover their car. I still don't know the details of who was right on that issue :(Reviewed 2021 Apr 25

review from

2.0

Pros:I would have liked for them to honor my reservation. They called the night before to say that they did not have a car to fulfill by reservation and put me on a wait list.Cons:Honor reservation / Better online availability confirmation.Reviewed 2021 Mar 29

review from

2.0

Pros:Nothing!Cons:They cancelled my reservation and didn’t give me any solutionReviewed 2021 Mar 19

review from

10.0

Pros:The drop-off was extremely convenient.Reviewed 2021 Mar 12

review from

9.2

Pros:Quick dropoff. friendly dropoff. Good car with low mileage.Cons:Pickup personnel were a bit brusque. Pickup personnel could not tell me if my wife was also authorized to drive the car.Reviewed 2020 Nov 05

review from

5.6

Pros:pick up was a nightmare. drop off was easyCons:the car I reserved wasn't available. the line for pick-up was 35 minutesReviewed 2020 Nov 01

review from

2.0

Pros:The guy working the desk in Houston very friendly!Cons:The guy grabbing cars was in a rush! I was suppose to have an intermediate SUV, but got a mid-size car. He pulled up and got out, moved on to next costumer. He did not even look over the carReviewed 2020 Oct 20

review from

9.6

Pros:Drop off aas super easyCons:Just have a sign or something that says attendant is on break or something. We arrived at 9pm and it looked as though they were closed.Reviewed 2020 Oct 05

review from

2.0

Pros:Nothing didn’t have the car I reserved and waited for over an hourCons:EverythingReviewed 2020 Oct 04

review from

2.0

Pros:When I arrived in Houston, myself and a group of other people were told that there were absolutely no cars available. This information not only ruined my trip but I felt it was very unprofessional for National to relay this information through the shuttle bus driver rather than a manager. The next day when I called to see if a car was available, I was told that if there was one, my total was be 159. That was DOUBLE my original rental price for half the day. I am extremely dissatisfied with National and will NEVER book with them again.Cons:If I had gotten my damn car!Reviewed 2020 Sept 28

review from

2.0

Pros:The staff/ Manager was absolutely rude and not helpful. She claimed the vehicle I reserved (full size SUV was not available upon my arrival at my reservation time. Asked if I wanted to wait or downsize my vehicle for what’s available. No wait time provided. Said it can be 5 min. It can be 45 min. Worst experience ever. Never again.Cons:Staffs attitude, customer service, pickup process and vehicle availability.Reviewed 2020 Jul 19

review from

More

• Where can I find a National location in Houston?

  Quite often, when people are traveling to the Houston area, they will do so on a flight that arrives at either Houston George Bush Intercontinental Airport (IAH) or Houston Hobby Airport (HOU), and travelers will be happy to know that National offers convenient rental locations at both of these airports. If you are already in Houston and you want to pick up a rental car and do not want to make the trip to an airport location, you can visit the National location that is just to the west of Houston at 11730 Katy Fwy.

• Why should I choose National for my rental car needs in Houston?

  National places a strong emphasis on customer satisfaction, and their staff can provide assistance and insight during your rental process, making it a user-friendly experience. The staff in Houston has a great deal of knowledge about the area, which can be of great benefit to those who have never been to Houston. National offers some of the most competitive prices on rentals in the Houston area, making them a very budget-friendly option for travelers to the area.

• Where are some good parking spots for a rental car in Houston?

  On-street parking rates in Houston typically range from $1 to $3 per hour, but these rates can vary depending on the area and time of day. Be sure to check the posted signs for specific regulations, time limits, and meter rates, as they may differ by location. Rates for parking garages and lots can vary based on their location, proximity to popular areas, and the time of day. Hourly parking fees generally range from $2 to $10 per hour. If you plan to park for an entire day, expect daily rates to range from $20 to $40 or more.

• What is the most popular rental car from National in Houston?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from National in Houston.

• How many car rental locations does National have in Houston?

  National has 5 rental locations in Houston. Take a look at our National rental location map to find the best rental cars near you.

• Does National have a car rental location at the airport: Hobby airport (HOU)?

  Yes

• Does National offer shuttle or airport pick-up services from Hobby airport (HOU)?

  Yes