Book National car rentals in Houston

Reviews for National in Houston

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5

Good

2

Okay

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Mediocre

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10.0

Excellent serviceReviewed 2022 Mar 18

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10.0

Pros:Good communication, nice customer service. Very nice vehicle. Clean, reasonably new car. Contracted through Enterprise.Cons:I didn't like the fact that Kayak sold me insurance, then the the car provider told me that the insurance that I paid for through Kayak would not cover their car. I still don't know the details of who was right on that issue :(Reviewed 2021 Apr 25

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2.0

Pros:I would have liked for them to honor my reservation. They called the night before to say that they did not have a car to fulfill by reservation and put me on a wait list.Cons:Honor reservation / Better online availability confirmation.Reviewed 2021 Mar 29

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2.0

Pros:Nothing!Cons:They cancelled my reservation and didn’t give me any solutionReviewed 2021 Mar 19

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10.0

Pros:The drop-off was extremely convenient.Reviewed 2021 Mar 12

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9.2

Pros:Quick dropoff. friendly dropoff. Good car with low mileage.Cons:Pickup personnel were a bit brusque. Pickup personnel could not tell me if my wife was also authorized to drive the car.Reviewed 2020 Nov 05

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5.6

Pros:pick up was a nightmare. drop off was easyCons:the car I reserved wasn't available. the line for pick-up was 35 minutesReviewed 2020 Nov 01

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2.0

Pros:The guy working the desk in Houston very friendly!Cons:The guy grabbing cars was in a rush! I was suppose to have an intermediate SUV, but got a mid-size car. He pulled up and got out, moved on to next costumer. He did not even look over the carReviewed 2020 Oct 20

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9.6

Pros:Drop off aas super easyCons:Just have a sign or something that says attendant is on break or something. We arrived at 9pm and it looked as though they were closed.Reviewed 2020 Oct 05

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2.0

Pros:Nothing didn’t have the car I reserved and waited for over an hourCons:EverythingReviewed 2020 Oct 04

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2.0

Pros:When I arrived in Houston, myself and a group of other people were told that there were absolutely no cars available. This information not only ruined my trip but I felt it was very unprofessional for National to relay this information through the shuttle bus driver rather than a manager. The next day when I called to see if a car was available, I was told that if there was one, my total was be 159. That was DOUBLE my original rental price for half the day. I am extremely dissatisfied with National and will NEVER book with them again.Cons:If I had gotten my damn car!Reviewed 2020 Sep 28

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2.0

Pros:The staff/ Manager was absolutely rude and not helpful. She claimed the vehicle I reserved (full size SUV was not available upon my arrival at my reservation time. Asked if I wanted to wait or downsize my vehicle for what’s available. No wait time provided. Said it can be 5 min. It can be 45 min. Worst experience ever. Never again.Cons:Staffs attitude, customer service, pickup process and vehicle availability.Reviewed 2020 Jul 19

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• What is the most popular rental car from National in Houston?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from National in Houston.

• How many car rental locations does National have in Houston?

  National has 4 rental locations in Houston. Take a look at our National rental location map to find the best rental cars near you.

• Does National have a car rental location at the airport: George Bush Intcntl airport (IAH)?

  Yes

• Does National offer shuttle or airport pick-up services from George Bush Intcntl airport (IAH)?

  Yes