Pros: The car was a brand new car, however was listed as a full size but it was tiny.
Cons: Pick up and drop off was a joke. Seriously understaffed, 40 minutes to get to the front desk to get the paperwork. Dropoff was chaos - the entire dropoff area was full, had to park the car in a non parking area. Again, understaffed.
Cons: Didn’t have my suv, had to rent from another company
Pros: Staff was friendly....
Cons: Trying to find the pick up/drop off location was not easy....the hours on the web site are different than the actual hours... was stuck at the airport at 8:00 p.m with my 6yr old son with no ride to get a car because they were closed... but the web site said they were open to 1a.m..and when I called to change the hours I rented the car for nobody mentioned the change in hours!!!! I called two days before I was to pick it up!!
Pros: the staff and pickup/dropoff was great
Cons: The car needed maintenance when we picked it up. Two tires were soft and needed to be filled with air every two days, and there was no wiper fluid.
Cons: It was not communicated to me that the location would not be open when I was there to pickup the car. Luckily hertz had one
Pros: PICK-UP WAS HORRIBLE. WE WAITED OVER 2 HOURS TO RECEIVE OUR RENTAL. AFTER RECEIVING OUR RENTAL WE WERE GIVEN A CAR THAT WE DID NOT REQUEST AND WAS BEYOND OUR CONTROL AND WAS CHARGED FOR THE ADDITIONAL PRICE. WILL NOT BE RENTING FROM DOLLAR AGAIN.
Cons: TO HAVE CARS AVAILABLE FOR CUSTOMERS SO THAT WE'RE NOT WAITING OVER TWO HOURS.
Pros: No, reservations were made 4+ weeks prior to arrival. No car was available. Had to wait for 1 1/2 for rental car. Car was not cleaned inside, only hosed off outside. Staff was rude.
Cons: TRAIN YOUR STAFF IN SCHEDULING AND CUSTOMER SERVICE.
Cons: Anything! They wouldn’t honor my reservation so I never got a car!
Pros: Dollar cancelled my car due to the event being cancelled. However, talking to find out from Kayak/expedia on getting my reservation deposit back was frustrating and the agent whom said would emails me back has yet to do so. Very disappointed in this service
Cons: Expedia needs to have better service if you have to cancel due to weather if I don’t get my money refunded for the rental and the car insurance I will be sure to tell at least 10 people how you will get treated if you deal with these companies and Carrental.com. Currently very disappointed!!!!!!!!!!!!!!
Pros: Show up to pick up car and counter closed.
Cons: Maybe you guys could know what time the place you are renting the car from is open. Thst would have definitely been better
Pros: Quick pickup and drop off
Cons: More agents
Cons: We arrived 30mins after the lot closed. Arrived the next day to retrieve vehicle and waited 2 hours just to be told we'd have to wait an additional hour or 2 to get a rental. I canceled it. Not satisfied at all.
On average a rental car from Dollar in Houston costs ₪206 per day.
Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Dollar in Houston.
Dollar has 2 rental locations in Houston. Take a look at our Dollar rental location map to find the best rental cars near you.