Book Dollar car rentals in Houston

Reviews for Dollar in Houston

Recent reviews

Traveler rating

Wonderful

5

Very good

9

Good

1

Okay

8

Fair

0

Mediocre

0

Poor

65

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car was cleancustomer service

get the cargreat experience

car i reservedgreat price

rented the car

2.0

Got to the rental center at IAH and the line for Dollar rentals was over a 100 yards long. I stood in line for 90 minutes and only moved a few feet. They had two staff on duty. I had to get to an appointment so was forced to abandon my prepaid rental and take an Uber. Totally unaceptable and a rip off.Reviewed 2023 Sep 05

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2.0

Dollar did not have a vehicle for me upon my arrival, despite having a reservation for two weeks. They also had no alternatives and no recommendations, so we were basically stranded upon arrival over 800 miles away from home. Thankfully, Enterprise was able to accommodate us.Reviewed 2023 Aug 07

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2.0

Didn’t receive van I booked - was given a medium suv instead. Was told I had to buy their insurance which was a lie, vehicle only had a half tank of gasReviewed 2023 Aug 06

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2.0

Jonathan at the counter said it was mandatory to get insurance when it is a one way. That is not true. Back seats full of dog hair.Reviewed 2023 Aug 01

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8.0

The representative who initiated our rental at the Houston IAH counter was pushy, abrasive, and condescending.Reviewed 2023 Aug 01

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6.0

Car was stinky and smelled like smoke, there was food or something smeared on one of the seats. Guy at the counter tried to upsell me a bunch of unnecessary insurance and services that I repeatedly told him I didn’t want, but he insisted I needed it.Reviewed 2023 May 17

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8.0

Fast rental no waitReviewed 2023 May 10

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6.0

The 2018 Rogue was fine. The two hour wait in line to get a vehicle was awful out of the George HW Houston airport. Also, wasn’t a fan of the agent hard selling the optional insurance. Multiple “no thanks” was met with a “so you just want the basic insurance “? Nope. Then the look given to me of having just made a huge mistake was also off putting. Again, vehicle was fine and the price was great! Returning was very efficient!Reviewed 2023 May 02

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2.0

Had to wait about an hour to get the car. When the car finally showed up, it was filthy inside. By that time I just wanted to leave, went straight to the hotel and cleaned the inside of the car myself. Stay away from dollar/Thrifty. Absolutely not worth it.Reviewed 2023 May 01

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2.0

No cars available at pickup. People were waiting over two hours. Despite having a reserved car, we eventually gave up and went across the street to ENTERPRISE, which had cars available right away. Never rent from Thrifty/Dollar!Reviewed 2023 Apr 29

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2.0

Upon arrival there were 400 people in line for pickup. It took over 3 hours to get the the counter. When I got to the counter I brought my itinerary which had the price I still owed, around 56 dollars. The representative said I needed to buy their coverage on top of the final price. I told her I've never had to do that because I have personal insurance to cover car rentals. I asked if she would like to see my my insurance card and she said no. She told me because I booked through a third party app, this was just the way it is and I'd need to pay the added cost. When I was looking at the receipt the next day, it said it was an additional charge. Final price at pickup became 101 dollars. I tried calling their customer service line, but there isn't an option to discuss your rental agreement. I just feel deceived. I won't use Dollar ever again and will ask for management if I'm told that's "just the way it is".Reviewed 2023 Apr 18

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4.0

I bookedReviewed 2023 Apr 01

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• What is the most popular rental car from Dollar in Houston?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Dollar in Houston.

• How many car rental locations does Dollar have in Houston?

  Dollar has 3 rental locations in Houston. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: George Bush Intcntl airport (IAH)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from George Bush Intcntl airport (IAH)?

  Yes