Book Dollar car rentals in Houston

Pros: The car was a brand new car, however was listed as a full size but it was tiny.

Cons: Pick up and drop off was a joke. Seriously understaffed, 40 minutes to get to the front desk to get the paperwork. Dropoff was chaos - the entire dropoff area was full, had to park the car in a non parking area. Again, understaffed.

Pros: None,

Cons: Didn’t have my suv, had to rent from another company

Pros: Staff was friendly....

Cons: Trying to find the pick up/drop off location was not easy....the hours on the web site are different than the actual hours... was stuck at the airport at 8:00 p.m with my 6yr old son with no ride to get a car because they were closed... but the web site said they were open to 1a.m..and when I called to change the hours I rented the car for nobody mentioned the change in hours!!!! I called two days before I was to pick it up!!

Pros: the staff and pickup/dropoff was great

Cons: The car needed maintenance when we picked it up. Two tires were soft and needed to be filled with air every two days, and there was no wiper fluid.

Pros: PICK-UP WAS HORRIBLE. WE WAITED OVER 2 HOURS TO RECEIVE OUR RENTAL. AFTER RECEIVING OUR RENTAL WE WERE GIVEN A CAR THAT WE DID NOT REQUEST AND WAS BEYOND OUR CONTROL AND WAS CHARGED FOR THE ADDITIONAL PRICE. WILL NOT BE RENTING FROM DOLLAR AGAIN.

Cons: TO HAVE CARS AVAILABLE FOR CUSTOMERS SO THAT WE'RE NOT WAITING OVER TWO HOURS.

Pros: No, reservations were made 4+ weeks prior to arrival. No car was available. Had to wait for 1 1/2 for rental car. Car was not cleaned inside, only hosed off outside. Staff was rude.

Cons: TRAIN YOUR STAFF IN SCHEDULING AND CUSTOMER SERVICE.

Pros: Nothing

Cons: Anything! They wouldn’t honor my reservation so I never got a car!

Pros: Dollar cancelled my car due to the event being cancelled. However, talking to find out from Kayak/expedia on getting my reservation deposit back was frustrating and the agent whom said would emails me back has yet to do so. Very disappointed in this service

Cons: Expedia needs to have better service if you have to cancel due to weather if I don’t get my money refunded for the rental and the car insurance I will be sure to tell at least 10 people how you will get treated if you deal with these companies and Carrental.com. Currently very disappointed!!!!!!!!!!!!!!

Pros: Show up to pick up car and counter closed.

Cons: Maybe you guys could know what time the place you are renting the car from is open. Thst would have definitely been better

Cons: We arrived 30mins after the lot closed. Arrived the next day to retrieve vehicle and waited 2 hours just to be told we'd have to wait an additional hour or 2 to get a rental. I canceled it. Not satisfied at all.