Book Enterprise Rent-A-Car car rentals in Houston

Reviews for Enterprise Rent-A-Car in Houston

Recent reviews

Traveler rating

Wonderful

17

Very good

3

Good

0

Okay

4

Fair

0

Mediocre

0

Poor

12

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car availablegreat service

get the carpick up and drop

car was greatairport location

staff was very helpfulcustomer service

great pricegreat customer

10.0

Staff were very helpful. Zack was great.Reviewed 2023 Sep 26

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10.0

Staff was friendlyReviewed 2023 Jul 20

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2.0

Never was able to get in a car. They did not have the car I rented available and sent me on a 6 hour wild goose chase to different enterprise locations.Reviewed 2023 Jul 16

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8.0

We had to wait a while during pickup as there weren’t many cars available at the time. Then an employee gave us a bigger since we were waiting for a long time for the size we had reserved (holiday weekend). But then a manager didn’t want to do after we had already put all our luggage into the car. So they made us take all our stuff out of the car and wait longer. Eventually we got the car and everything went well. We were compensated for the inconvenience and long waiting so overall experience was good.Reviewed 2023 Jul 05

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10.0

Great staff, great vehicleReviewed 2023 Jun 18

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10.0

Jessica and Jacob were great! Made the process super easy!Reviewed 2023 Jun 15

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4.0

Very chaotic on pickup day. Didn't have the exact size vehicle I reserved. Would have preferred a newer vehicle. The SUV had 58k miles and lots of broken things on it. Needs to be sold and replaced by a new model.Reviewed 2023 Mar 24

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10.0

Everything was excellentReviewed 2022 Dec 30

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10.0

ExcellentReviewed 2022 Dec 28

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10.0

Bobby from the Galleria branch in Houston did everything he could to ensure I have only a positive experience with EnterpriseReviewed 2022 Oct 30

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6.0

The employees said the websites kept booking cars that were not there, so we all waited for our cars, some people over an hour. I only rented mine for 8 hours, so losing an hour and being charged for 24 was not a good experience. Nor are the rates you're charging now. And when I said yes to the insurance online, I was auto-charged for two days rather than one.Reviewed 2022 Oct 23

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2.0

When I made the booking I was told I’d get a car. Well I then got a call that said that I wouldn’t get one till the afternoon instead of in the morning and I needed one for the morning specifically. I was told that I’d get a call later to update me on the status of a car and ended up not being called or updated and had to spend $200 on a Lyft to make my appointments. Ridiculous and poor service.Reviewed 2022 Oct 22

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• What is the most popular rental car from Enterprise Rent-A-Car in Houston?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Houston.

• How many car rental locations does Enterprise Rent-A-Car have in Houston?

  Enterprise Rent-A-Car has 49 rental locations in Houston. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: George Bush Intcntl airport (IAH)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from George Bush Intcntl airport (IAH)?

  Yes