Pros: Nothing. We didn’t end up renting from this place. They only had one van. The tires were worn out and when confronted by this fact, they yelled at us.
Cons: Will never rent here
Cons: Car could have been cleaner and disinfected better because it wasn’t
Pros: The staff was very helpful and friendly
Cons: I felt the rental was a bit outdated and beat up but overall served its purpose
Pros: Car was filthy when picked up and had to stop by car wash before we got on road. The van has lots of mileage on it (two years old van- year 2018 Dodge Van with nearly 70k miles).
Cons: DO not use this rental car company!!! POOR quality for the price you paid!!!
Pros: Staff was friendly
Cons: The rear right tire had low air and the TPMS was on. I was told that was normal for their vans.Contrary to what I was told there was no ez pass tag.Regarding the tire I had to put air in at two pumps so I could reach back to the airport and I ended up spending $3:75.I did not receive an apology for the inconvenience from the people in Humble. I did receive an apology when I called the company’s customer service though.
Pros: The employees were very friendly.
Cons: We were given an old car with 114K+ miles and less than a quarter tank of gas...
Pros: not friendly, they were terrible
Cons: The should accommodate their costumers better
Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Ace in Houston.
Ace has 4 rental locations in Houston. Take a look at our Ace rental location map to find the best rental cars near you.
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