10.0
Pros:Pickup & drop off was relatively painless. Neither rep demonstrated a welcoming attitude. All business. Pickup rep was eating while helping the customer ahead of me at pickup.Cons:A quick review of operating functions would have been helpful. I am a senior citizen not used to the new electronic wizardry. My wife & I spent a few minutes doing that at pickup and later again with headlight & windshield wiper settings. Picking up a vehicle and being thrust into traffic with rainy weather is not my idea of fun.Reviewed 2021 May 19
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10.0
Pros:Everything went very smoothly. I was shocked that I didn't stand in any lines to talk to someone.Reviewed 2021 May 05
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2.0
Pros:Nothing- see belowCons:This was the worst rental car experience of my life. I got to the airport and was told that my reservation was cancelled with no warning! Apparently Alamo had sold out all their cars. This was a major inconvenience for me, as I ultimately had to spend $270 getting to and from my destination, instead of the $120 I had paid. If I had also known this before arriving I could have also tried making different arrangements, but also found out that everyone else was sold out by the time I got there too. This was a massive inconvenience and I will never use Alamo again, and it made me seriously question my use of Kayak as wellReviewed 2021 May 03
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8.0
Cons:No IssuesReviewed 2021 Apr 27
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10.0
Pros:Everything was easy & convenientReviewed 2021 Apr 12
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10.0
Cons:There was a long wait at pick up. But everything else was great!Reviewed 2021 Mar 28
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8.0
Pros:Staff was friendly and helpful.Reviewed 2021 Mar 11
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2.0
Pros:you gave me a choice of car modelCons:We were deceived we arrived and the car that we ordered it was not there and they tried to give us a very dirty and scratched car when we asked to replace it with another one we were told that this is the only pickup that is where we lost half an hour of time to cancel the order and change the company that provides rental cars, fortunately, the other company was in the same airport room but our experience showed that this is very not professional and looks like a customer's deception.Reviewed 2021 Jan 26
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2.0
Pros:NothingCons:Having the car that I originally booked ready for me.Reviewed 2021 Jan 06
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2.0
Pros:NoCons:Suv needed a tune upReviewed 2020 Dec 08
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2.0
Cons:Mechanical issues and had to return call. Lost half a day of my vacation trying to exchange the car. Then Alamo charged me for an extra day which now I have to contest.Reviewed 2020 Nov 26
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6.0
Pros:Easy check inCons:They charged me for gas even though I filled up prior to returningReviewed 2020 Nov 25
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