Book Payless car rentals in Houston

Reviews for Payless in Houston

Recent reviews

Traveler rating

Excellent

49

Good

23

Okay

20

Mediocre

44

Poor

2

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car was cleancustomer service

car availablecar was dirty

get the carcar smelled

friendly staffnever rent

great priceeven though

said they wouldcredit card

2.0

Didn’t have the vehicle advertisedReviewed 2022 Jul 20

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4.0

Total was supposed to 89 including Tax And everything. I didnt but anything extra And just Made a base rent. But, they charged me extras and the bill is $113 now. This is not rightReviewed 2022 Apr 16

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2.0

The pick-up took extremely long and the class of car I received did not match the class I paid for. I will not use Payless again.Reviewed 2022 Apr 06

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10.0

I received great serviceReviewed 2022 Mar 28

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8.0

The pickup process is slow. Preferences, choices, etc can be asked beforehand so the car is ready upon arrival at the desk.Reviewed 2022 Mar 03

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10.0

It was a new vehicleReviewed 2022 Feb 28

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2.0

The stuff was terrible, they didn't inform me it was not a cherokee. But I accepted, when I get to the car, the car was terrible, too many scratches, and no key inside the car, so I have to walk all the way back to them because nobody answered the phone. So I went back and asked for a new car.Reviewed 2022 Feb 11

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10.0

Excellent service and car.Reviewed 2022 Feb 04

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4.0

Got a cheaper suv than what I reserved and paid. Very old and dirtyReviewed 2022 Jan 31

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10.0

Everything about the rental was good. The only improvement I would suggest is better signage on the rental shuttle van. The Avis van services Payless but that is not displayed well.Reviewed 2022 Jan 25

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10.0

Everything went great I picked up my truck from Hobby airport and when I dropped it off it was easy because someone was waiting to check it in and the shuttle pulled right up to transport me and my family to the airport Good customer serviceReviewed 2022 Jan 23

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2.0

Made a reservation. Flew to Houston. Went to counter to get said reservation. Nobody was there. No signs. No anything. Customer service just said they were closed. Was a sign that said cars were available in the garage. Thought there might be someone in the garage. Search the garage. Nobody in the garage. Finally went across the hall to Avis. Started the process of renting a car. Started telling her the story. She said, "Oh, your rental can be through us." ??? Okay. Got the car. The next day my plans changed and I had to go to New Orleans. Very long story short, had to call customer service 3 times to get zero answers to my question about returning the car to a place I didn't pick it up from. Customer service didn't know the answers so they would put me on hold and then either hang up on me or put me through the phone tree again and have to wait forever to talk to another agent. Finally gave up and just returned the car a few days later in New Orleans.Reviewed 2022 Jan 09

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• What is the most popular rental car from Payless in Houston?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Payless in Houston.

• How many car rental locations does Payless have in Houston?

  Payless has 2 rental locations in Houston. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: George Bush Intcntl airport (IAH)?

  Yes

• Does Payless offer shuttle or airport pick-up services from George Bush Intcntl airport (IAH)?

  Yes