Cons: It was a completely positive experience.
Pros: Drop off
Cons: Agent hid fees even though I declined. Car smelled like smoke.
Pros: Dropped off was easy
Pros: Staff was great and car was what I asked for - both clean and comfortable.
Cons: The add on for tolls was extreme and ridiculous - there has to be a better way.
Cons: Please refund my money
Pros: New car
Cons: Wait time getting my car
Cons: car AC was broken, i complained about it but nothing happened
Pros: The car was very clean. Staff at dropoff was very helpful and friendly.
Cons: Only one staff member available at pickup, so wait was long. Drop off area wasn't clearly marked, signs should have directed the advantage rentals to use the upcoming ramp. The first turnoff looked like it was the only place to go. The car itself was a very cheap model for the money I spent.
Don't rent from them!
Cons: They lied to me to get me to buy the 12.99 ezpass transponder. Then I told them THREE TIMES do not charge me for a one way drop off (which is when you drop off the car at a different pick up), and then they STILL charged me $260 for a one way drop off fee when I dropped off the car at the same location. I WANT MY MONEY BACK AND REFUND.
Cons: Extremely high toll usage fees, $13 a day plus additional taxes and fees, added to an extra $17 per day! I couldn’t find any gas stations in the vicinity of the airport and could not fill up tank (brought it in around 3/4 full) and was charged $57 to refuel. I have never paid this much for a car rental before - $643 for 9 days or $70 a day!
Cons: Took 40 minutes to get my car. Staff & managers were in chaos.
Staff was slow, not helpful and were understaffed.
Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Advantage in Houston.
Advantage has 1 rental location in Houston. Take a look at our Advantage rental location map to find the best rental cars near you.