Book Budget car rentals in Philadelphia

Reviews for Budget in Philadelphia

Recent reviews

Traveler rating

Wonderful

13

Very good

5

Good

2

Okay

12

Fair

1

Mediocre

0

Poor

39

10.0

The car was clean and the staff were professional and knowledgeableReviewed 2023 Dec 05

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4.0

Car stunk and Matt’s were tornReviewed 2023 Oct 18

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2.0

The car was dirty, smelled and the key fob ran out of batteries hours into the trip. They could not have cared less when I returned it. Have had terrible customer service at this particular budget before. There’s a reason it’s often the least expensive.Reviewed 2023 Oct 16

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2.0

The vehicle could have been better (car was hit, inside was stained). The customer service could have been better (I wasn't given neither paperwork emailed receipts or agreement). Icing on the cake was the next door Avis employee blocking the airport shuttle bus to pick us up. When told to move her car, she was beyond rude as if the rental was free. She indicated she's aware of blocking the way and continued the casual conversation with the Budget employee until finished.Reviewed 2022 Oct 24

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2.0

Did not accept my credit card and did not find out until I arrived; was unable to pick up rental car.Reviewed 2022 Oct 03

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4.0

Pickup agent was rude. Car dirty dented uncomfortable. Car not as promised. ( Mitsubishi instead of Tacoma.) Somebody was in my car and took it.Reviewed 2022 Sep 30

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6.0

The line was way too long. It took us over an hour and a half to receive our vehicle.Reviewed 2022 Sep 27

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2.0

i NEVER rented a car, they wouldn’t allow me to take it one way w/out a return ticket. i live here. in NJ and was suppose to drop it off. This is horrible - no mention of this on your Kayak site!Reviewed 2022 Sep 16

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2.0

The pick up location (PHL) was struggling to keep up with the demand of reservations. Cars were not available as reserved. The vehicle I got was visibly damaged and dirty and no one was available to assist or document it. I actually dropped the vehicle off early rather than continuing to drive it and pay anymore to rent it. The drop off location (EWR) was also overwhelmed and had no one available to discuss the situation with me. It was an expensive and very disappointing 8 hour car rental experience!Reviewed 2022 Sep 15

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2.0

This location was weird. Staff were in street clothes; no uniform or uniformity. I wasn’t told what kind of car I was assigned just that it was on the second floor of the parking garage. I wasn’t instructed how to get to the second floor of the parking garage where the car was located. I was told I’d need a ticket to get out but since they weren’t able to provide one, I’d just need to let the security guard know so they’d let me out. And I was instructed upon returning the car to bring the ticket from entering the garage and to take a picture of the mileage and fuel level so that they could use that instead of going to check themselves. I would only rent from here again if it was the only location left to rent a car from in the entire city.Reviewed 2022 May 30

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10.0

Pros:Pick up and drop off was quick and efficient. Car was clean and met our needs.Cons:A little pricey but the best deal I could find. Computer would not allow the pick up rep to add a driver.Reviewed 2021 May 31

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2.0

Cons:Hourlong wait to pick up the car. Understaffed and slow-moving.Reviewed 2021 May 30

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• 5.0 /10Avis Car Rentals at Philadelphia
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• 4.4 /10Hertz Car Rentals at Philadelphia
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• 6.0 /10Enterprise Rent-A-Car Car Rentals at Philadelphia
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• What is the most popular rental car from Budget in Philadelphia?

  Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Budget in Philadelphia.

• How many car rental locations does Budget have in Philadelphia?

  Budget has 7 rental locations in Philadelphia. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Philadelphia airport (PHL)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Philadelphia airport (PHL)?

  Yes