Cons: The car was clean but smelled awful. I was in a rush and didn’t have time to go back and change it out. The $200 I paid for the car I should not have to put up with a smelly car.
Cons: I know I came in later but the toll pass was not explained so I ended up assuming it was working and it was not . The car also smelled of smoke.
Pros: My flight was delayed and they did not have the car I needed, Did not like anything about the experience will not rent from budget again
Cons: Pickup bus drove by me twice before I got a ride, only one bus running. Long line at check in not enough staff because my plane was delayed they wanted to charge me double the rate, had to fight to get my rate reserved Car only had 1/3 tank of gas, make sure you document Process took over 2 hrs to get a car, unacceptable After waiting in line for over an hour staff told me I had to call the budget number to change my reservation Will never rent from budget again in philly
Pros: Drop off was easy
Cons: No one answers the phone at the PHL Budget Rental Car location. Only one agent at rental location with a long line. Suv recommended for snow performed very poorly in snow.
Pros: The staff are very bad and unprofessional
Cons: The car was filthy. Not washed , inside lord ok, no trash or dirty but smells like cigarettes, alot of cigarettes. I went to the dollar store abd bought myself doest air freshener abd window cleaner abd paper towels to clean it myself, after ask we are in a pandemic abd I have to sit in this thing all day. THEN I wanted to extend my rental but it was $57 a day to extend my $42 a day rental..... that's a joke. It should carry the same price. They close 30 minutes after i dopped it off... so instead of making $40 they got nothing. I was told the reason they didn't wash the car was that the
Pipes were frozen.... hasn't been that cold. She was the only one there..
She was very polite, seems like they expect too much from her. Very busy. But for$43 ......i was ok with it.
Cons: Waited 45min and the shuttle never arrived
Pros: Over all it was a good experience.
Cons: The wait for the shuttle bus at Philadelphia airport was way too long. The other rental companies had 2-3 shuttles come and go in the time we waited for your shuttle. I started wondering if you weren’t running shuttles. Then when we got on the shuttle it was hot with no ac.
Cons: Have enough staff to accommodate the volume of customers based upon their reservations. Spending 2 hours to get my vehicle was rediculous
Cons: Seats were stained, so I avoided wearing lighter Colored clothes.
Pros: Ease of transaction
Cons: Car was dirty Registration sticker was removed No scanner tag Registration tag on license plate was expired
Pros: drop off was good..picking up was bad. Long lines and one employee
Cons: Philly budget had one person working and the line was out the door.
Full-size (Ford Mustang Convertible or similar) is the most frequently booked rental car type from Budget in Philadelphia.
Budget has 7 rental locations in Philadelphia. Take a look at our Budget rental location map to find the best rental cars near you.