Book Hertz car rentals in Philadelphia

Reviews for Hertz in Philadelphia

Recent reviews

Traveler rating

Excellent

122

Good

64

Okay

70

Mediocre

158

Poor

37

Find reviews that mention:

pick up the carfriendly staff

car was cleangreat experience

car availablecustomer service

rented a carcredit card

location was closednever rent

wrong locationcar was dirty

pick up and drop

6.0

I haven't received an email receipt after dropping off the vehicle.Reviewed 2022 Aug 04

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6.0

Hertz employee at checkout counter in PHL was difficult to work with. He also lied and said that he could not change the time on the reservation due to the drop off location opening at 9 AM. The drop off location opened at 7:30 am and he did this in an attempt to get an extra $20 added on to my rental.Reviewed 2022 Aug 02

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4.0

No car available at scheduled pick up time. When I returned I was given a car with damage to the under carriage - that I noted on my way home. I called the location and was told I needed to call around to other locations to find another car - which I did. They didn't "have time" OR I could fix the rental I have - take it to a garage etc..... I spent the first day driving around getting a new car and was given a smaller car - won't rent from them again.Reviewed 2022 Jul 31

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2.0

We went to pick up the car we had reserved and they didn't have any cars, we were sent to another location and faced the same issue.Reviewed 2022 Jul 28

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2.0

Car was not available at my rental time, had to wait approx 1.5h. Also the AC in the car was broken, and I had to make a road trip in 100 degree fahrenheit weather.Reviewed 2022 Jul 26

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8.0

Car was clean and drove well, but it wasn't the class of car I booked. It was a guzzling suv rather than an economy car.Reviewed 2022 Jul 20

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2.0

Booked a prepaid rental. No cars available. Spent $60+ on Uber to/from to the pickup location.Reviewed 2022 Jul 19

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2.0

Hertz didn’t have any cars and cancelled my rentalReviewed 2022 Jul 19

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8.0

they did not have the Van that we reserved so we begged for anything and got a decent SUV for $15 more than the reservation price. this is not a regular Rental Car office. it is Hertz's off-lease sales lot. cost $15 cab ride from airport. Very nice guys working there. They did their best with what was available.Reviewed 2022 Jul 16

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2.0

There were no cars there when I arrived and I was told that I couldn't get one for at least another two hours and that was still not a guarantee. This was after I had already waited over an hour.Reviewed 2022 Jul 14

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2.0

It took us an hour waiting in line to pick up our car because they only had two employees at the PHL location.Reviewed 2022 Jul 12

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4.0

I was unable to cancel reservation for some reason and got charged the full amount.Reviewed 2022 Jul 09

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• What is the most popular rental car from Hertz in Philadelphia?

  Premium (Honda Pilot or similar) is the most frequently booked rental car type from Hertz in Philadelphia.

• How many car rental locations does Hertz have in Philadelphia?

  Hertz has 20 rental locations in Philadelphia. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Philadelphia airport (PHL)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Philadelphia airport (PHL)?

  Yes