Pros: Drop off was fine.
Cons: There were no cars there when I arrived at my scheduled pick up time, and 5 other people waiting for the same reason. After waiting an hour and a half they drove me half an hour away to to a run down, dirty location in Kensington for a car with bird droppings all over and several dents and scrapes.
Pros: They washed it
Cons: They only had a pickup truck available
Cons: Drop off at Airport $75.00 up charge is excessive. Originally I was quoted $50.00
Cons: Service was terrible, esp at PHL
I did not like the attitude of the girl at all because she continued talking about the accident. I told her that I will never have an accident. So I have to stop taking the car and I went to another place
Cons: If she has not been emphasizing on accident
Cons: Cleaner car
Pros: The Staff was very friendly and accommodating
Pros: Service was fast and simple
Cons: Everything was great honestly
Pros: Staff was communicative and clear
Cons: Pickup took ~45mins because car had not been cleaned. Even after cleaning, car was dirty inside and smelled like smoke + excessive air freshener.
Pros: The pick-up and drop off went very smoothly
Cons: I wasn't told that my drop off location was temporarily closed.
Pros: The staff was very accommodating when dropping off the car since I was running late to the airport.
Full-size (Ford Mustang Convertible or similar) is the most frequently booked rental car type from Enterprise in Philadelphia.
Enterprise has 19 rental locations in Philadelphia. Take a look at our Enterprise rental location map to find the best rental cars near you.