Book Avis car rentals in Philadelphia

Reviews for Avis in Philadelphia

Recent reviews

Traveler rating

Excellent

28

Good

12

Okay

10

Mediocre

27

Poor

3

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car was cleangreat experience

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pick up and dropcar smelled

friendly staffcar was dirty

2.0

Made a reservation for a rental car bc our flight got cancelled but they ran out of cars at one location. Took a city bus to a second location where the reservation customer service rep said there was a car. There also not a car. Ended up having to take a train to DC. 0/10 recommend.Reviewed 2022 Aug 08

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2.0

I didn’t get a car No rentals was available they cancel my stuffReviewed 2022 Jul 26

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2.0

Car was dirty, dented, and not a full size. Staff was unprofessional and unhelpful.Reviewed 2022 Jul 22

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6.0

Letting people know the pick up location is inside the Sheraton hotel would be helpful. There is no signage and I was in an Uber whose driver went nuts because we could not find the AVIS location. We finally asked the valet and he told us it was inside… tucked into a closet-sized corner.Reviewed 2022 Jul 17

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10.0

Pickup location awesome. Could have been less.Reviewed 2022 Jul 12

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2.0

Get car - wreaks of marijuana, wreaks. Tell attendant and they tell me - "that's your problem, take it or leave it - we don't have any other cars." Driving my 14 year old daughter around to her lacrosse tournament wreaking of marijuana. Bad enough our bags smelled outside of the car. 100% unacceptable. Explained this scenario to support - over an hour on the phone - "how about a $50 voucher." Are you serious? Awful car rental experience. Absolutely horrible.Reviewed 2022 Jun 22

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2.0

After I completed my rental reservation over Kayak I got a call from Avis and told that there is no car available. I was told by Avis that they are not obligated to provide a car if the reservation is not made 24 hours prior to pick up. While this may be understandable it is not possible for customer to keep track of. In such situations a reservation option should not be presented in the Kayak app. As a customer I expect to receive the car I rented I cannot manage the possibility of overbooking. Furthermore, I had paid the insurance upfront through Kayak. Even thought the reservation is canceled by Avis I could not reach anybody from Kayak to ask for a reimbursement for the insurance payment. I could not make it to my destination and I paid for an insurance I did not use. This was a pretty bad experience all together.Reviewed 2022 May 27

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2.0

Poor customer service at beginning. Ended better with more knowledgeable representative.Reviewed 2022 May 21

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2.0

I set up my pick up time for 10am. I had issues with my hotel I had to deal with so at 1245p I mapped the location and it said closing at 1p. I had no idea. Why didn’t someone call me at noon and say hey we see you have a rental your supposed to pick up today and we will be closing at 1p. I would have waited to deal with the hotel issue. I tried to call them three times and no one answered. Finally fourth time they answered and put me on hold. When they finally picked up the call it was 1255p. I explained what happened and they said if you get here by 1p we can help you. I told them it was a 10 min walk and could they please wait or come pick me up. They said again if you get here by 1p we can help you. I told them that was impossible and they laughed and said then we can’t help you. I had to go to another location which was another disaster and I had to pay double the price. Horrible customer service.Reviewed 2022 Apr 10

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10.0

Price was okReviewed 2022 Mar 10

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2.0

I received the car was very dirty and smells very bad also the problem with router makes a lot of noise when you drive more than 40 miles per hour. I call them looks like nobody cares and nobody return my calls. Very bad experienceReviewed 2022 Jan 29

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6.0

Im not sure why i was charged 300 dollars morethan quoted. Also, the car had no wiper fluid in it when I received it.Reviewed 2022 Jan 21

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• How much does it cost to rent a car from Avis in Philadelphia?

  On average a rental car from Avis in Philadelphia costs ₪338 per day.

• What is the most popular rental car from Avis in Philadelphia?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Avis in Philadelphia.

• How many car rental locations does Avis have in Philadelphia?

  Avis has 8 rental locations in Philadelphia. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Philadelphia airport (PHL)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Philadelphia airport (PHL)?

  Yes