Book Avis car rentals in Philadelphia

Cons: They over charged me and after multiple calls to customer service, did not fix the issue.

Pros: Staff was friendly. However, did not make clear that there was no key drop box for late night drop off. This location is in a hotel. Hard to imagine why this would be the case. Very inconvenient return.

Cons: Better clarification on return. Was offered location 20 miles away for late night key return.

Cons: Check in took forever lost my wizard check in had to stand in line no ac and only one person working and they wanted to sell every customer anything they could again taking forever

Pros: Nothing.

Cons: Arrived at Avis at the PHL airport and the line was out the door into the parking lot. Avis was running out of cars because they clearly were OVER overbooked. After 30 minutes of waiting in the parking lot, a worker came out to tell anyone who booked a reservation after 12 noon on 6/27 would not get a vehicle and their reservation would not be honored (even if you already pre-paid). Thankfully, I booked my vehicle prior to 12noon. Despite customers leaving after hearing the news, I waited in line for over an hour to get my rental. There were five (5) employees working, only 1 and sometimes 2 of them who actually took care of any customers. I’ll never return to Avis again.

Cons: The location of pick up was closed

Pros: Tire popped on highway...45 minutes with customer service. they didn't know tow/tire change wouldn't come to NJ turnpike. 2 weeks after got bill in mail, charging me for tire

Cons: everything

Cons: Wait time at pick up. Inefficient process.