Book Avis car rentals in Philadelphia

Reviews for Avis in Philadelphia

Recent reviews

Traveler rating

Wonderful

11

Very good

3

Good

1

Okay

4

Fair

0

Mediocre

0

Poor

26

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car was clean

2.0

I went to pick up the car with my kayak confirmation number and there weee NO cars available- Jayak never checked with Avis. I had a very very ill child to transport…. I was overwhelmed and this made it untenableReviewed 2023 Nov 21

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2.0

They gave me a pickkup time that was the closing time of that location, so when I arrived to pick up a 7:00pm car at 7:20, they were closed. The individual there yelled at me for being late, and told me to call customer service, which I did. Customer service assured me that I could return and pick up the car at 7 the next morning instead. I asked if there would still be a car, because I know there is a window period for most car companies. He assured me there would be. The next morning, I was informed that I had lost my reservation because it was cancelled by the company when I failed to show up in the 2-hour "window period" from 7-9pm (when they were closed). Because I had lost my reservation, they tried to charge me $500 for a 4-day rental that previously had been $192. They yelled at me again for having shown up "late" the night before because they work 12-hour days and can't sit around waiting for people to come get their cars. It was only after I refused to pay it (because I had not been authorized to spend that amount) that they adjusted it down to $250. It was an awful and stressful experience.Reviewed 2023 Oct 17

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4.0

Pros:The car was like new, no issues.Cons:Why was I allowed to book a drop-off location that was closed on Memorial Day? The person at the Avis counter made ME call Avis to find a solution. The car also didn't have a full tank of gas.Reviewed 2021 Jun 01

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2.0

Pros:NothingCons:The van never came to the airport and we had to walk to Avis,. Thent there were only two agents and we we #9 in line and that took an hour. The the car smelled terrible of smoke and there was bird mess all over the pasenger windshield. Upon the return thery were usin only one small bus to transport back to airport, a long line and again we had to walk back to the airport rather than wait the long time it wold have taken.Reviewed 2021 May 10

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8.0

Cons:Clean the car betterReviewed 2021 May 06

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4.0

Pros:Drop-off was easy.Cons:Pickup was extremely slow. One counter clerk for 20 customers.Reviewed 2021 Apr 26

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4.0

Pros:Staff at counter was very helpful and friendlyCons:Pick up at terminal was very very slow compared to other competitors.Reviewed 2021 Apr 24

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10.0

Cons:NothingReviewed 2021 Mar 16

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2.0

Cons:They over charged me and after multiple calls to customer service, did not fix the issue.Reviewed 2021 Mar 03

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10.0

Cons:Car had a bit of an odor that wasn’t initially evident, just had it for a day and they were receptive to my comment upon return.Reviewed 2021 Feb 24

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10.0

Pros:The agent I met with when picking up the car was helpful, friendly and knowledgeable. She was very nice! Kudos!Reviewed 2020 Dec 16

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4.8

Pros:Staff was friendly. However, did not make clear that there was no key drop box for late night drop off. This location is in a hotel. Hard to imagine why this would be the case. Very inconvenient return.Cons:Better clarification on return. Was offered location 20 miles away for late night key return.Reviewed 2020 Sep 02

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• What is the most popular rental car from Avis in Philadelphia?

  Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Avis in Philadelphia.

• How many car rental locations does Avis have in Philadelphia?

  Avis has 9 rental locations in Philadelphia. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Philadelphia airport (PHL)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Philadelphia airport (PHL)?

  Yes