Cons: They don't open until 6am, so if you have a really early flight when dropping off, you drop off at Hertz. Glad I thought to ask knowing I had a very early drop off time.
Counter folks were helpful and professional. Good experience.
Cons: My rental through kayak/carental.com was not honored. The supervisor was completely rude and condescending to me when picking up car.
Pros: I was able to get checked in and out very quickly.
Cons: The service rep seemed to be agitated and irritated. It was apparent he was in a bad mood and the energy carried over into my experience. I noticed there was a small crack on the right of the car the following morning. I would have preferred there to be a check out area where the customer can review the car prior to taking off the lot. I dropped the ball because I neglected to do my due diligence prior to leaving the lot, but if there was a dedicated area where this can be done that could save time and money.
Pros: I had a great experience. My representative was attentive, detail-oriented, possessed a positive and friendly attitude. Carol made my experience at Thrifty/Dollarz an enjoyable one. I was in and out....just how like it and I would definitely use Thrifty/Dollar rental again.
Pros: The drop-off was easy.
Cons: The online price was not honored and the car was tiny.
Pros: THIS IS THE WORST CAR RENTAL PLACE EVER!!! DO NOT USE!! Customer service is horrible. People are not friendly. And by the end of it, I found that there was a charge on my bill that I didn't ask for - dishonest business! STOP RIGHT NOW AND DON'T EVEN CONSIDER USING THRIFTY/DOLLAR!
Cons: THIS IS THE WORST CAR RENTAL PLACE EVER!!! DO NOT USE!! Customer service is horrible. People are not friendly. And by the end of it, I found that there was a charge on my bill that I didn't ask for - dishonest business! STOP RIGHT NOW AND DON'T EVEN CONSIDER USING THRIFTY/DOLLAR!
Pros: Easy. Cheap. Great value.
Cons: You get what you pay for - office is not as nice as the other car rental places.
Pros: Sharon mat the PHL location was very helpful.
Cons: at the PHL airport there is not a "Thrifty" sigh to notify returning customers where the return lot is. This almost caused me to miss a flight. You absolutely need a SIGH
Cons: Long line for pick up, no social distancing. Not enough staff to take care of customers and not enough cars.
It seemed very disorganized.
Some of the staff were not very friendly.
Shuttle service back to the airport upon return was even more of a disaster, the driver didn’t even attempt to help as I struggled with my bags. He kept forgetting the airline to drop me off.
The car had engine oil change light on from when I picked it up.
Was not impressed by any part of the service .
Cons: Take your time, and take care of your customer
Pros: The staff was very helpful.
Cons: When I booked the car online I prepaid for the car rental. Then when I picked up the car I was charged an additional $85 for taxes and fees. This would have been nice to know when I was making the reservation.
Pros: The rental car conditions were clean and acceptable
Cons: Customer service representatives at both pick up and delivery were cold, unfriendly, and seemed to make a simple rental experience as difficult as possible. Having just completed a rental with ALAMO, where the service was impeccable (discounted one rental day for car being dirty) there was a dramatic difference in customer service.
On average a rental car from Thrifty in Philadelphia costs ₪214 per day.
Full-size (Ford Mustang Convertible or similar) is the most frequently booked rental car type from Thrifty in Philadelphia.
Thrifty has 1 rental location in Philadelphia. Take a look at our Thrifty rental location map to find the best rental cars near you.