Drop off was SUPER easy! Pickup was a bit of a hassle, but it wasn’t too bad! :)Reviewed 2023 Oct 02
review from
4.0
Pickup at PHL was dreadful. Two hour wait, 2 employees with 50 people in line. Never again.Reviewed 2023 Oct 02
review from
1.9
You get what you pay for. It’s the cheapest option I found, in more ways than one.Reviewed 2021 Jul 06
review from
1.9
The wait to hopefully get a car was 2 hrs even when u had a reservation. Then they overcharged me. The car was fine and it was clean but the initially experience was terrible.Reviewed 2021 Jun 24
review from
8.0
Pros:Drop off was great: worker was helpful.Cons:Wait time when picking up was outrageously long.Reviewed 2021 May 23
review from
8.0
Cons:1. The check in /pick-up was very slow even though we had a reservation. 2. The dollar amount of the taxes in PHL was ridiculously high. Shouldn't this be included in our priceline price so we'll know how much we are paying?Reviewed 2021 May 19
review from
4.0
Pros:Drop off was easyCons:Got a car with blown speakers and smelling like smoke.Reviewed 2021 May 18
review from
2.0
Pros:Nothing to like about waiting in line for 1 1/2 hrs to pick up car then finding the drop off point is closed with no signage on where to go. Almost missed the flight!!Cons:Obviously a better pick up and drop off experience for the $600 spent!Reviewed 2021 May 18
review from
2.0
Pros:NothingCons:The car broke down after one hour of driving, leaving me stuck at the highway. The Lyft ride never arrived and I spent about 7 hours wasted because of a mechanical issue of the car.Reviewed 2021 May 02
review from
2.0
Cons:More poeple at counter waited 3 hoursReviewed 2021 May 01
review from
10.0
Cons:They don't open until 6am, so if you have a really early flight when dropping off, you drop off at Hertz. Glad I thought to ask knowing I had a very early drop off time. Counter folks were helpful and professional. Good experience.Reviewed 2021 Apr 05
review from
2.0
Cons:My rental through kayak/carental.com was not honored. The supervisor was completely rude and condescending to me when picking up car.Reviewed 2021 Apr 04