Pros: Pick up experience was terrible. Long, slow moving lines. When we picked up our car we were told to go to spot “X” to get the car, which was being driven off by another family. Went back in to find out what was happening and we were given a smaller SUV than we paid for, so going back to the counter we were finally given the larger SUV that could accommodate our family and luggage.
Cons: The process needs improved. If being busy causes this much confusion you should hire an expert to help find a better way.
Cons: Had a flat tire. Was put on hold by Emergency Road service for 50 minutes...never did talk to anyone. Obviously, the have no support for their rental cars. Will never rent again from Hertz/Dollar! Horrible service
Cons: When we walked into the rental office she just sat there like she was more interested in something else. We asked her several times if she could help up and was ignored. We asked if we needed to pay for a second driver she said yes. The other lady sad no to the people next to us..........Sad
Pros: NOTHING I had to cancel because of a covid exposure and they would not give me my money back (car rentals.com an Expedia company) or offer a credit for another car date.
Cons: EVERYTHING AWFUL EXPERIENCE
Pros: The car we had reserved had been sold out to other people. We had to get a different vehicle than we planned. It had a bunch of broken things on it, but it all worked out.
Cons: The pickup and drop off was very easy! Vehicles are in high demand right now in Fort Meyer, so plan ahead!
Pros: staff was friendly
Cons: I reserved a car seat and they didn't give me instructions about how to get it, but there was a kiosk clearly marked when I went out to get the car, so not a big issue.
Cons: Didn't get the type of car that was advertised. Bait and switch
Pros: The staff was very nice.
Cons: The full size suv was a joke.. a kia. The picture shows a Chevy Tahoe and in reality the give you a kia. I will never rent again thru Dollar.
Pros: There were no attendants when the car was dropped off; myself & others wondered what to do with the vehicle, just leave it or what!
Cons: Communication of some sort, I did not feel good about leaving that car without speaking to anyone.
Cons: I know I didn’t say I would be returning car by 12pm as our flight was 9: 20 pm. I had to pay 50.00 more not happy
Cons: A hand written sign at the Dollar counter directed us to the Hertz window. I never would've booked had I known I'd have ended up with a Hertz rental. Off all the rental counters in the car rental area, of course Hertz was the longest and slowest. Vehicle had the highest mileage of any vehicle I've ever rented (+30k) and smelled of smoke. I didnt want to waste more time from my vacation to go back and complain so we got stuck with an old, smelly vehicle.
Cons: I had specifically requested a Suburban with two bench seats because we had 8 people. I called twice to confirm. When I picked up the car, not only did I get sent to three different desks for pick up, I did not get the car I requested. One person sat on the floor in the middle of the two bucket seats in the back.
The other issues were the vehicle smelled of cigarettes, there was trash left in the third seat and two vent caps were missing in the ceiling in the back. These issues would have been easily overlooked if we had been given the right vehicle.
I won’t be renting from this company again.
On average a rental car from Dollar in Fort Myers costs ₪151 per day.
Standard (Hyundai Santa Fe or similar) is the most frequently booked rental car type from Dollar in Fort Myers.
Dollar has 1 rental location in Fort Myers. Take a look at our Dollar rental location map to find the best rental cars near you.