Pros: Decent car. Fair price.
Cons: Pick up was horrible. Only rental car counter with a line. Waited 25-30 minutes before I got to the counter. Got my contract and was told to go pick up any car from Hertz Gold lot. When I got there, there was a 45 min to an hour line, waiting for cars. Hertz, Dollar and Thrifty were all in the same line. No employees out there to help. As cars were brought up, the drivers said they didn’t speak English and could offer no help. People were just taking whatever cars came up next. Finally, there was only one check out lane open to get out of the garage, so I waited another 15 minutes to get out. I was a good thing I was not pressed for time. On drop off, someone was there to guide me into line but no one there to check me out. I waited five minutes as other cars came in behind me but no one ever showed up. Finally, I had a flight to catch, so I left the keys in the car and went to the terminal. Overall, just a horrible customer experience. Probably will avoid Thrifty, Dollar and Hertz in the future.
Cons: We didn’t get the original vehicle we reserved, then our flight was cancelled and they tried to gouge us for $1,300 to rent another car
Cons: I would think that since this is a pandemic we are still currently in, the cleanliness of cleaning in between customers would have been above and beyond. But I found a bag of cheese it’s from the previous renter, under the driver seat. And it’s like if garbage is still under the seat for the mew renter to see and find, how well was the vehicle cleaned really
Pros: Staff was friendly, no line when I arrived to pick up car.
Cons: Car was dusty and dirty inside, washer fluid was low, one of the tires was really low on air. Nobody was around when I dropped off the car for about 5 minutes and no instructions on what to do.
Cons: I realize it was spring break, there was really no options or choices, just had to take what you got!! Turned out ok, but was a bit stressful!!
Pros: The staff was friendly and the drop-off when we returned the car was very easy
Cons: There was a bit of a wait to get our car. More people working during the high travel times would have been better, but it wasn't too bad.
Pros: We rented a convertible....took a while to find someone to help us figure out how to get the top down. Was kind of tricky.
Cons: Good experience.
Cons: The pick-up process was VERY slow and the cleanliness of the inside of the car was ok—something spilled on back of seat from previous renter that did not get cleaned up.
Pros: Thrifty wasn't open so we had to use Hertz but that went pretty smoothly.
Cons: The desk clerk was unclear about a toll that we knew we had to go thru. The car was miniature for an SUV
Pros: Drop off was great! Had to leave my wheel chair husband at curb with bags and return car!
Cons: 45 min wait in line to get car!
Pros: The staff at Naples airport in Florida. Period
Cons: Car was disgusting, but hey, at least they had one! And didn’t lie, like the other ones! Gas prices?! Lol joke! I prob needed 5$ worth of gas, and they charged me 68$ Just no thanks! Never again! I would rather drive my own car from Boston then ever renting a car for a day!!!! 24 hours! And 240$ later!!!!????
Pros: Staff was excellent. Simple process.
Standard (Hyundai Santa Fe or similar) is the most frequently booked rental car type from Thrifty in Fort Myers.
Thrifty has 1 rental location in Fort Myers. Take a look at our Thrifty rental location map to find the best rental cars near you.