Cons: More frequent shuttle service from RSW to Fox.
Pros: Car, staff, drop off
Cons: Pick up, though spring break, and they did their best, definitely COVID not set up for crowds
Cons: At check in they got our reservation mixed up with someone else. Thank goodness it was caught at the time since we overheard what was going on. The car was not washed or cleaned when we picked up. Poor management.
Pros: Staff was friendly, drop off was fine but pick up was a nightmare.
Cons: Pick up was a nightmare. We picked up our luggage at 9:30 pm. The walk with luggage to get the shuttle was long and confusing. By the time the shuttle came and brought us to Fox it was 10pm. There was only one person trying to help 8 people. By the time we got the car it was 11:30. Then you could not check it out because it was parked in a dark spot and the camera flashlight did not help. The price upfront looks good but they charge $150 deposit when you get there. We have rented from other companies before and never had to put a deposit. We will not rent from Fox again.
Pros: Staff was helpful and efficient and made the rental process very smooth.
Cons: Instructions on what to do to get to the rental agency at RSW weren't very clear and the phone number provided was a corporate number and not the local one. So we had to Google the contact info to figure out where to go and what to do.
Pros: Staff friendly, slow pick up. Slow transportation to and from airport
Pros: Staff was friendly
Cons: Car had small damages, one was cracked headlight. I pointed them out before taking car from lot. On returning car they pointed out cracked light and I already had documented it ! However makes me think they already knew Car when the inspector saw it immediately.
Pros: Service provided met expectations.
Cons: Off-site. Bussing to and from was slow. Customer service was not great.
Pros: The woman who was working when we picked up the car was rude. She told me to not bother filling the car with gas upon our return,; that their gas prices were much less! I’m sorry but I can read gas prices on the road, so I ignored her “advice “ and filled the gas tank before I returned the car. The car was not clean when we picked it up. There were several empty bottles shoved under the seat, and a neck pillow in the backseat. However, the return went smoothly and the shuttle was fine. The price was a good value.
Cons: Read above!
Pros: The price.
Cons: Everything else. Pickup was a nightmare. Rude staff. Car was filthy.
Cons: Gas prepaid policy.
Signage for return
Standard (Hyundai Santa Fe or similar) is the most frequently booked rental car type from Fox in Fort Myers.
Fox has 1 rental location in Fort Myers. Take a look at our Fox rental location map to find the best rental cars near you.
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