Guest reviews
Overall rating
7.4
Good
Based on 10 reviews
Cleanliness
7.6
Comfort
7.4
Pick-up/Drop-off
7.2
Value for money
7.4
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Pros
"Staff was friendly and accommodating."
(in 1049 reviews)
"We had a great experience."
(in 361 reviews)
"Customer service was friendly and helpful"
(in 389 reviews)
Cons
"I will never use dollar again."
(in 256 reviews)
"The customer service was bad."
(in 326 reviews)
"The car conditions were terrible."
(in 2963 reviews)
Recent reviews
Traveler rating
3
0
0
1
2
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9.2
Pros: Good car, friendly representative
Cons: Signs where to return car and someone there to acknowledge return
review from
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2.0
Pros: Nothing
Cons: The car that i reserved being available. I was left stranded bc ur website showed cars avail to rent but when i got there they had no cars. Cost me 4 hours of my vacation time dealing with trying to get another car from another location. Not to mention the extra cost for the taxi to the next town car rental and the extra cost of the diff vehicle. Not happy at all
review from
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10.0
Great service
Pros: Great service and the compact car was great on gas!
review from
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4.0
Pros: the guy at the desk was friendly
Cons: The wait at the desk was very long. The car was dirty in and out.
review from
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10.0
Pros: Easy
Cons: Easy
review from
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2.0
WIll never use Kayak again to book anything!!!!!!!
Cons: THEY DID NOT HONOR OUR RESERVATION. THEY HAD NO CAR FOR US. WE WILL NEVER USE KAYAK AGAIN!!! THEY SAID YOUR SITE DIDN'T SHOW ACCURATE ACCOUNT OF WHAT THEY HAD AVAILABLE. THEY HAD 60 RESERVATIONS AND ONLY 30 CARS!!
review from
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