Find reviews that mention:
10.0
Everything from the service at the counter to the vehicle itself to the attendants help when I returned the vehicle was excellent.Reviewed 2022 Jun 24
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2.0
They did not honor the reservation made through your app. You both suck. I ended paying over $300 for a one day rental because of your error.Reviewed 2022 Mar 24
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2.0
When I arrived, there were two representatives assisting customers with six customers ahead of me. It took an hour to get through the process to then go get my car. First car smelled like prior customer had just put their cigarettes out. When I brought this to the attention of lot attendant, was directed to a second car. This car was badly scraped the entire length of the drivers side, and looked like someone had tried to pull the front license plate off. When I told attendant, I didn't want to look like I had rented a wreck, I was directed to a third car. Total process to pick up a car was 90 minutes.Reviewed 2022 Jan 12
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1.9
The car I reserved throw you with a conformation !!! Thirty said you never had it reserved!!! I will never use your site & I will trash it , bad mouth it for ever you suck call me if you have the guts you ruined our trip!! Call me scott tucker 7143505181 I hope some top level Executive has the guts to call me!!!!Reviewed 2021 Aug 02
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10.0
Great service just not enough staffing to attendReviewed 2021 Jul 27
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1.9
I didn't like the service I received. Get dropped off i go in give the lady my id and my PayPal card which you can run it as a credit or debit. She refused to run my card just because it said debit on it. When I made the reservations it said nothing about what payment they accepted not even cash. The lady pissed me off its 90 degrees outside. She didn't even bother to have a shuttle or anything. So I had to walk In the heat all the way home. I will never use Thrifty car rental ever again.Reviewed 2021 Jul 13
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10.0
Pros:EverythingReviewed 2021 Jun 28
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6.0
Pros:Drop off horrible. Not clear as to where. Internet told me 1 address, sign closed go to 2nd address, was wrong, finally 3rd location was rightReviewed 2020 Dec 29
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10.0
Pros:Pick up was hassle free, drop off as well! Car was super clean. Cost of rental and operation stayed with our budget.Reviewed 2020 Oct 06
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9.6
Pros:Yes thank you for thatCons:To have the car double check as when we picked up the car, it was low tire pressure and we had to put air in it before we reached home from the rental place.Reviewed 2020 Aug 03
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6.4
Pros:The vehicle was great.Cons:Grace period to make a change cause sometimes we make mistakes at making the reservation and miss to enter the correct time. I tried calling as soon as I got my email confirmation that I made a mistake on the pick up time, I was screwed.Reviewed 2020 Jun 02
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2.0
Pros:Attempted to cancel for full refund due to coronavirus and you/expedia/thrifty wouldn't let me. Shame on you.Reviewed 2020 Mar 16
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