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4.0
The pricing absolutely did not match what I booked. I ended up renting on my own by going to HERTZ myself. They did not honor the quote.Reviewed 2022 Jul 08
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8.0
Have to take two shuttles to get there. Insurance is more expensive than other places.Reviewed 2022 Jul 06
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8.0
Trying to charge me for toll roads ahead, pushing for insurance, and pre-paying for gas was off-putting and could have easily taken advantage of someone less educated. Luckily I know bettter! Otherwise the experience was average for a car rental company.Reviewed 2022 Jun 27
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10.0
Great! Will use Fox next time too.Reviewed 2022 Jun 11
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2.0
Predatory rental company. Paid for my reservation ahead of time and magically when I got there they didn't have my vehicle, or even one similar to my choice. So I was forced to upgrade to the next tier. While they did give me a discount on the upgrade, they still charged me for their error. I watched them to this to another couple that was probably in their 80's except they fleeced them for $1000. Won't be using this company again and I recommend you look elsewhere. Drop off wasn't bad, minus the fact that the shuttle driver drove super slow and they will only shuttle you to the airport shuttles hub instead of the actual airport for your flight. Just all around not satisfied.Reviewed 2022 May 09
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6.0
It a company that rents higher mileage cars .. The cars have dings and scratches , but run fine. That why the prices are better than the Main Stream Named rental . It served its purpose .Reviewed 2022 Mar 29
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2.0
Very bad experience. The customer service was horrible. I am wondering if it is because I am black.Reviewed 2022 Feb 22
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6.0
Car was nice, clean- the car I reserved wasn’t available- so instead of honoring the price for another car- the price was different- second time this happened - you never get the price you reserved onlineReviewed 2022 Jan 29
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10.0
Easy check in, car in good condition, easy check out, personable staff. Only small inconvenience was having to pick the car up off site of airport. And it isn’t really clear how to get the shuttle to the Fox location. There are two stops, first to the main rental hub, which is a shuttle ride from airport to the hub, then another shuttle ride from there to Fox. And where one waits to be picked up for the second ride is an unmarked bench. It would be nice if Fox would out a sign by that particular bench so you know where to wait. On returning the car, however, they took us right to the terminal from Fox. That was quick and convenient.Reviewed 2021 Dec 11
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2.0
Reserved a car and even though I arrived 2 hours after my reservation time, they said there were no cars of that type or anything similar. The only option they gave me was to "upgrade" to a jeep or minivan and pay the extra cost at a "discount" or potentially wait 4 hours for the car I had initially booked. I would never use this company again.Reviewed 2021 Nov 27
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2.0
Total bait and switch.Reviewed 2021 Nov 24
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5.9
We rented through CarRental (Kayak) who never forwarded our $308.16 deposit (charged when we booked the car in April) and so had to pay considerably more than expected. Our complaint and request for a refund from CarRental was brushed off. Too bad because FOX was fine but caught in the middle. We'll never use either service again.Reviewed 2021 Sep 09
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