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10.0
Customer service. Fast and friendlyReviewed 2023 Apr 16
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10.0
The people of Alamo were very friendly and assisted in making the process as quick as possible.Reviewed 2023 Apr 10
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4.0
Please put somewhere on the website that when someone is going to drop off at a different location, they must use a credit card - cannot use debit card.Reviewed 2023 Mar 21
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10.0
Quick and flexible. We changed return location and customer service approved in a minute. The customer service picks up your phone with no much waiting time.Reviewed 2022 Dec 25
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10.0
Everything was smooth, got an upgrade and no issues picking up or dropping off.Reviewed 2022 Sep 20
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2.0
The car rental place do not accept debit cards there is no place in the website or in there that says it had to take a taxy cab home it was a nightmareReviewed 2022 Sep 04
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10.0
Atención cordiali y rapidaReviewed 2022 Aug 24
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6.0
The pick-up/drop-off system was good, but it was frustrating that the staff at pick-up were less than helpful. The staff made every effort to make themselves unavailable, and avoid any questions, simply directing me and other customers to the machines issuing the notes for picking up the car. The message to the customer was clear: "do not bother us, just read the instructions in the machine. If anything isn't clear, too bad for you". Extremely frustrating, when arriving tired from a long trip. I cannot imagine how an elderly person would be able to handle this poor service.Reviewed 2022 Aug 18
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10.0
The counter Reps was excellent and professional and was actually listening and had a great sympathy. They say you always remember how someone makes you feel well She did that. Her name is Aura and the Black Man outside was also excellent. I have found my forever rental place.Reviewed 2022 Aug 08
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8.0
I booked a car while I was on the airport shuttle to the rental car area. Was in a car and driving within 5 minutes of being there (no line helped) but great service.Reviewed 2022 Jul 28
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2.0
Older vehicle with 68,000 miles that idled rough when stopped. The vehicle wasn’t ready at the time we were scheduled to pick it up. For the money paid for the rental, the expectation was greater than what was delivered.Reviewed 2022 Jul 03
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6.0
I was charged $200 more then my booking rate without any info given.Reviewed 2022 Jun 16
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