Pros: Nothing. The absolute worst experience of my life with any rental car.
Cons: Everything. Budget was woefully understaffed at the Fort Lauderdale airport which led to a line that lasted for hours. Given my delayed flight arrival along with the long line, Budget also charged me a “No Show” few since I didn’t technically get through their line until the next day. The audacity to make me wait in line for 4 hours after a long day of delayed travel only to then also charge me a no show fee is downright criminal. I will never be renting with Budget again and I hope they go out of business.
Pros: They didnt lie.. At least they told the straight forward truth. The staff was not rude but they also weren't as helpful with the situation as it got out of control
Cons: Don't give away reserved cars to other guest to compensate for not having other vehicles.. Whats the point of a reservation if youre going to use a 1st come 1st served system
Pros: staff at gainesville airport were quick and helpful
Cons: Ft. Lauderdale airport was a disaster. I was number 12 in line and waited an hour to get to the counter. Way too long to receive my car.
Cons: A tire pressure warning light came on right after leaving the rental center at midnight and I had to keep adding air to a tire during the rental period. The Budget counter and return areas offered no service and sent me to Avis. And the rental cost for a similar car has more than doubled compared to recent years.
Pros: Pick up and drop off staffs were helpful and friendly
Cons: Waiting in line was horrible. Almost one hour wait. Under staff
Pros: only had issues from the start of picking up the car till dropping it off wasted a lot of my vacation time on home dealing with people who can't make any decisions that read from a screen
Cons: Customer service is the worst picked up a car that was not cleaned at all at all and during covid that is the worst. In addition had mechanical problems with the back tire was on hold for over an hour couldn't get any answers had to go back and stand in a long line again just to get a safe car to drive
Cons: We got hit with a $400 fine due to having to drop off at a different location due to cancellation of our airline flight and having to rush to a different airport. How you even remotely think that is justified and acceptable is ridiculous and absurd! Also, Budget checkin counter closed on arrival at the airport and we had to sit in line at Avis for an hour to get our car. HORRIBLE customer service!
Pros: Car itself, a 21 Kia, was excellent, a nice car to drive.
Cons: Waited over an hour and a half in ridiculously long line to pick it up. Poor signage sending budget people tp Avis for signin. Only 3-4 clerks to wait on multiple snaking line. I will report to Costco, never had such a long wait. Also charged for fill up when I returned but told her I had filled it up myself as I said I would on pickup, will see if $40 credited back. Car itself great, but will check out Uber for next visit.
Pros: Despite the fact that I reserved a car 2 months in advance, on the date and time I was scheduled to pick up the car I had to wait over an hour to get the car, thus altering my entire time frame for leaving town on a Christmas vacation with my family. I was very disappointed and will not ever be using Budget rentals again. The employees took their sweet time and had absolutely no concern about my needs and made no effort to accommodate me.
Pros: How fast the checkin/out processwas!
Pros: Amazing service
Pros: called me the day of the reservation and cancelled the reservation. Did not provide any other options for car rental.
Standard (Hyundai Santa Fe or similar) is the most frequently booked rental car type from Budget in Fort Lauderdale.
Budget has 5 rental locations in Fort Lauderdale. Take a look at our Budget rental location map to find the best rental cars near you.