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4.0
I stood in line for about 45 minutes to get the rental car. Way too long of a wait.Reviewed 2023 Aug 09
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10.0
The attention of Marie. Very nice and caring!Reviewed 2023 Aug 09
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2.0
The wait at airport and confusion over what vehicle's that are actually ready and available was less than ideal but I understand . The truck we rented had a very strong smell of marijuana smoke that never went away all week. Especially noticeable after truck sat in 100* sun and then you opened doors.Reviewed 2023 Jul 27
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2.0
TerribleReviewed 2023 Jul 18
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2.0
I hate how the price is different from what is quoted here. Stop it.Reviewed 2023 Jul 12
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8.0
Originally were assigned a Chrysler Pacifica, which we liked a lot, but there was an issue with the license plate so we were sent back to the desk and reassigned a Kia minivan, which felt like a downgrade. Also, the person ahead of us in line needed to be reassigned a vehicle because the inside of hers was covered in cigarette ashes. The desk staff was super friendly and helpful, but seems like the vehicle maintenance team has some kinks to work out.Reviewed 2023 Jul 06
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2.0
They had QR codes in the airport and sent an email beforehand to have you pre-register with your name date of birth and drivers license number. I did this while I was waiting in line for almost 30 minutes at budget as there was no advantage of doing this before hand because you had to wait in the same line, however, it registered me for my Rental at the time that I put in this information which added an hour onto the rental, and they charged me for it. Then, when I returned the car, they did not go out and inspect, just asked me if I filled up the car. And then received a charge for fuel service, even though the receipt showed that I returned the car full. It felt like they were looking for every opportunity to add erroneous charges onto the price line price in hopes that people would not catch it.Reviewed 2023 Jun 26
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2.0
They refused to rent me a car because I only had a debit card … even though I told them they could authorize as much money on the card as they wantedReviewed 2023 Jun 04
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6.0
This was the first time we rented a Tesla and we requested if someone could give some explanations, the person that they assigned to us was not helpful, had no patience and apparently knew very little about the car. Regarding where to charge the car, was another problem, as no one explained that we could only charged in a Tesla Super charge station. Only after seaching in the internet we find out that regular station does not have an adaptor for Tesla and the one in car did not fit in the regular charge station.Reviewed 2023 May 22
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8.0
Unable to change pick up and drop off. When I did it promised to cancel first booking and re book instead of modifying As a result I had to bookings to deal with Wanted to change drop off again but couldn't risk a third bookingReviewed 2023 May 21
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10.0
ОкReviewed 2023 May 20
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6.0
The staff was not friendly at all at the budget offsite. They gave us a car with multiple warning lights on that we had to return for another car halfway to our destination. A total inconvenience!!!!Reviewed 2023 May 01
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