Guest reviews
Overall rating
7.7
Good
Based on 132 reviews
Cleanliness
8.1
Comfort
7.9
Pick-up/Drop-off
7.3
Value for money
7.6
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Pros
"staff very helpful and friendly."
(in 779 reviews)
"Very easy pickup and dropoff."
(in 882 reviews)
"And friendly customer service staff."
(in 213 reviews)
Cons
"Car smelled like cigarette smoke!"
(in 116 reviews)
"Clerk said no cars available."
(in 1799 reviews)
"Customer service was the worst."
(in 163 reviews)
Recent reviews
Traveler rating
25
14
5
8
8
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
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2.0
Pros: Staff canceled our reservation without informing us. They were rude and unhelpful about the whole thing.
Cons: I understand being busy during spring break, but calling to inform customers that there aren't enough cars is the absolute bare minimum that they should have done, but they couldn't be bothered to even do that. Horrible company.
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2.0
Pros: nothing
Cons: everything
review from
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9.6
Pros: The process was smoothe, I had a nice vehicle at an affordable price.
Cons: Honestly my only complaint is that this particular vehicle had a faint but distinct smell of cigarettes most likely because of prev renter. If cigs, don't bother you then you gucci. If they could spray the car down with some neutralizing air freshener situation that'd be great but then you'd get ppl who have allergies complain about that, so you can't win. Eh, drive with the windows down? Haha.
review from
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2.0
Pros: Nothing
Cons: Could have held my reservation until my 1 hour delayed flight got in.
review from
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2.0
Pros: Nothing was to like about this terrible experience at the Bayshore location
Cons: Changing owners is about the best thing that can happen
review from
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8.8
Pros: There was not anything exceptional about my experience. It was just OK
Cons: I reserved an economy car and I got a Jeep! If I wanted a car that was lousy on gas I would have asked for it. Since we are in the middle of a pandemic I did not feel that I wanted to go back inside and wait online all over again to get another car. Lousy trick!
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10.0
Pros: Everything was very smooth and easy
review from
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9.2
Pros: The van was clean and reliable.
Cons: Its just the nature of the van that it rides like a truck so comfort was a challenge but not really an issue. The van could've had a USB port or a CD player but the value for money made it all worthwhile
review from
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8.4
Pros: Staff was friendly and helpful
Cons: There were only two attendants for a line of 20 or so customers. I spent an hour to just get the vehicle. My flight was only 2hrs. Hard to justify that a third of my time would be spent picking up a vehicle
review from
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3.6
Pros: The car was clean and new but overpriced, I waited too long, only 2 counters open and long line moving very slow, it took me 2 hours to get the car
Cons: If line move faster, doesn’t make any sense to wait more than an hour to pick a car up.
review from
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10.0
Pros: The staff when picking up the car was very nice and friendly.
Cons: This is not against Avis -- the directions from GPS are somewhat confusing.
review from
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8.4
Pros: Staff was superhelpful - could not find my AVIS preferred number so the wait was painful! Drop off took 10 seconds!
Cons: Car was not quite ready.....cleaning could have been better
review from
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Where can I find Avis car rentals in Fort Lauderdale?
Top tips for renting a car from Avis in Fort Lauderdale
- Supplier choice rental cars from Avis in Fort Lauderdale are around 73% cheaper than other car types, on average
FAQs about renting a car from Avis in Fort Lauderdale
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