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10.0
Car was clean, pick up and drop off was easyReviewed 2023 May 05
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6.0
Everything was great until we dropped the car off. They overcharged us for the car at the Avis destination. I'm trying to resolve with Avis. Part of it stems from the check-in. As soon as a car was turned in they handed the keys over to us. They didn't clean or disinfect the car, quickly captured the miles and gas and then sent us off. That was fine since we were wanting to hit the road but it ended up creating issues for us at the end. There was only a 1/2 tank of gas and that's how we returned it but it looks like we were penalized for it. We also were a few hours late because of traffic and they charged us an extra $100 for an extra day. So overall it ended up being a disappointing experience.Reviewed 2023 Apr 16
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4.0
The car was fine. The staff were friendly. We waited for 65 minutes for the complimentary shuttle to come and get us at the cruise shuttle. When we got to Avis it took quite a long time to get our vehicle.Reviewed 2023 Apr 04
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10.0
Need a shuttle from airport to off-airport rental locationReviewed 2023 Mar 23
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2.0
It would have been nice if Avis honored the reservation. They claimed the code was put in for a hard top and not a convertible as ordered. I had to pay an additional $107. I have notified the Massachusetts Attorney General.Reviewed 2023 Mar 23
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2.0
They wouldn’t accept my reservation. They said it wasn’t reserved directly from Avis. I was there over an hour. I still don’t know what the final charge will be.Reviewed 2023 Mar 20
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4.0
Did not get a convertible which is what I reservedReviewed 2023 Feb 19
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4.0
Attendant at pick up, couldn't be bothered to to help in any way just wanted paper work signed and for us to leave.Reviewed 2023 Feb 08
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4.0
Too much hidden cost. I paid 300$ + 80 at the desk and surprise $ 640 for an old mega car that i would't. All for 10 days. $ more than $ 1000. Too expnsiveReviewed 2023 Jan 11
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10.0
This was a last minute rental because of flight cancelation. The agent was friendly and helpful, the pickup and drop off were easy and uneventful. Through force of habit I typically rent from another company, Due to this experience I will rent from Avis in the future.Reviewed 2022 Dec 30
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4.0
The booking was not at the airport. Couldn’t switch without a big fee increase. Went with another carrierReviewed 2022 Dec 05
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10.0
Car was ready. No issues at all. Wasn’t aware of the $50 a day deposit hold on car. But everything else was amazing.Reviewed 2022 Nov 08
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