I first came to your location a half an hour earlier to find out that the car was dirty when I receive the car 45 minutes later the car was full of cat hair dog hair I was very upset I did tell them I was not taking that car they need to get me another car which then they had to go another half an hour to get a different vehicle when I receive the vehicle getting on the road I observed a check engine light was on at that moment I had no time to turn around already hour and 15 minutes late leaving I was very unhappy I didn’t mention it to them
Cons: Wrong car that was too small to fit my family and luggage. Nobody at Hertz could help me because I was a prepay (kayak) customer. I was stressed about the return the whole week.
Cons: It wasn't the cheapest rental I've ever had, bit considering it was sitting break in Florida and the special was for a full size sedan I felt like I got a great deal. Even though the car had 30k miles it looked new.
Pros: Staff was friendly and efficient
Cons: Check in was efficient. Better signage at check out. Hard to find where to drop off keys.
Pros: Staff quite rude and unfriendly. I was not told they closed at 5 pm. I arrived after a slight plane delay about 530 pm. They were all still at the facility but would not acknowledge me. I had to get s taxi for $42 to my hotel and an Uber back the next day for $32 to pick up the car. Also lost a pro rata one day share of the car rental.
Cons: Absolute the worst car rental experience!
Pros: Best price received.
Cons: They insisted on calling our insurance company to confirm our coverage. I’ve rented hundreds of cars and no one has ever done that, even in foreign countries. The car was filthy inside and out withbeers cans and tampons under the front seat. And funny they advertise Covid disinfected but obviously not.
Cons: When I arrived at the Hertz location at FLL I was unapologetically told there would be at least an hour wait for a car even though I had a reservation. There were also about 40 other people who were waiting in the hot garage. There were cars waiting to be rented sitting right in from of us and I was told those cars were for people who had reservations......I had a reservation!
Cons: Car smelled like cat pee. Would let me change the main drivers name so had to add a driver and cost me a lot extra to add the driver who would be the main driver.
Cons: No refund when unable to get the car, sudden huge fees at pick up even though it was prepaid
Cons: Car smelt like cigarettes and sweat when we picked it up. Overall very poor customer service and product.
Cons: I prepaid for the car. They did not offer me prepaid tolls so apparently I was just racking up toll charges each day. Then when I dropped off the car they billed me the full price a second time and I had to dispute it through credit card company
Standard (Hyundai Santa Fe or similar) is the most frequently booked rental car type from Hertz in Fort Lauderdale.
Hertz has 7 rental locations in Fort Lauderdale. Take a look at our Hertz rental location map to find the best rental cars near you.