Guest reviews
Overall rating
5.8
Okay
Based on 358 reviews
Cleanliness
6.5
Comfort
6.2
Pick-up/Drop-off
5.4
Value for money
5.7
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Pros
"The car had good gas mileage"
(in 621 reviews)
"Staff was friendly and accommodating."
(in 282 reviews)
"Helped me get my car changed"
(in 610 reviews)
Cons
"Never renting from here again!"
(in 111 reviews)
"Car was dirty seats were stained"
(in 33 reviews)
"didn't have the car reserved"
(in 878 reviews)
Recent reviews
Traveler rating
36
47
60
52
54
Find reviews that mention:
customer service
credit card
pick up the car
car was clean
shuttle from the airport
friendly staff
car available
rental place
car was dirty
took over an hour
great price
great car
car insurance
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6.8
Pros: I called ahead because our plane was delayed and got someone on the phone quickly and they said that was not a problem and the car would still be there.
Cons: Saying the rental was cancelled (despite saying otherwise on the phone before) we were charged 571 + 500 deposit instead of 392 quoted on your site
review from
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3.6
Cons: $1600/6 days for a small suv is INSANE. This was in Miami not Ft.Lauderdale.
review from
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7.2
Pros: Most affordable and great customer service.
Cons: Our car smelled like someone spilled a bottle of cheap perfume in there. Not the company’s fault.
review from
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6.0
Pros: The dropoff was great!
Cons: The actual rental of the car took way too long. They seemed very understaffed at the counter. The vehicle they gave me was a Nissan Kicks which definitely felt like a midsized vehicle as opposed to a full sized vehicle which is what I paid for but I didn't have the time to question it as we were running late due to being held up so long waiting in line to finally get to the counter.
review from
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4.8
Pros: Pickup
Cons: Customer service was a nightmare. Called to have car exchanged due to a seatbelt malfunction. Was on hold for an hour then told a car would be ready for me in key largo next day. Drive to Avis in KL to find out they didn’t have the car.
review from
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8.8
Pros: Yes
Cons: No suggestions
review from
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9.6
Pros: Staff helpful and friendly
Cons: Car radio sucked. Apple CarPlay was nice but the sound was thin and weak
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10.0review from
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10.0
Pros: Yes
Cons: Everything was fine
review from
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2.0
Cons: The line would have taken four hours. It was not possible to wait that long. I did not complete my transaction.
review from
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2.0
Cons: Car smelled like smoke
review from
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8.0
Pros: Customer service
Cons: Faster
review from
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Where can I find Ace car rentals in Fort Lauderdale?
Top tips for renting a car from Ace in Fort Lauderdale
- Supplier choice rental cars from Ace in Fort Lauderdale are around 73% cheaper than other car types, on average
FAQs about renting a car from Ace in Fort Lauderdale
What is the most popular rental car from Ace in Fort Lauderdale?
How many car rental locations does Ace have in Fort Lauderdale?
Does Ace have a car rental location at the airport: Fort Lauderdale airport (FLL)?
Does Ace offer shuttle or airport pick-up services from Fort Lauderdale airport (FLL)?
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