Book Payless car rentals in Fort Lauderdale

Reviews for Payless in Fort Lauderdale

Recent reviews

Traveler rating

Excellent

45

Good

7

Okay

14

Mediocre

31

Poor

0

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car was cleansaid they would

get the carcredit card

car availablenever rent

great pricecar was dirty

friendly staffeven though

customer servicegreat value

2.0

When we finally found the counter at the airport, it had a sign to go to Avis. There was no one to help us with our reservation, so we booked with Avis instead. Don't think we'll ever use Kayak again.Reviewed 2022 Mar 27

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8.0

East process for drop off and pick up!Reviewed 2021 Dec 31

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2.0

DO NOT TRUST PAYLESS!! They canceled our reservation the night before pick up and did not have a replacement for us! There was no one at the desk when we arrived at the airport! We were stuck trying to find a replacement and ended up paying twice the amount!!Reviewed 2021 Nov 28

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10.0

The staff really goes above and beyond to help!!Reviewed 2021 Oct 03

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4.0

Pros:I didn't mind the car I received.Cons:Everything could have been better starting with the staff. Payless & Avis have the same line and once I got to the counter, the person told me to wait over by some pole and the 'payless' person would help me. From that point on, it only got worse. All staff members were passing me to another person and they would do the same. No friendly faces, no Hello's, nothing!! Almost an hour later, I get to the car. It was wet like it was washed but there was bird droppings all over the car still and numerous scratches. No one was there to make note that these scratches were on car, now I am waiting for someone to charge me. I truly want to speak to someone from Payless and ask for a partial refund for my horrible treatment. I will not use this company again, I would happily pay an extra $75 just to be treated in a kind manner.Reviewed 2021 Jun 18

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10.0

was a very good experience.Reviewed 2021 Jun 18

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2.0

Pros:Easy drop offCons:I had scheduled the car for noon, when I arrived at the rental counter at 12:15 they told me the car wouldn’t be ready for 20 minutes. I waited an hour before the car was finally ready at 1:15. When finally getting the car the worker asked if I wanted to pay for a sun pass unlimited pass and for gas. I declined both which he then continued to ask two more times until I felt like I couldn’t say no and agreed to both. I paid $12 for the sun pass when I only went through two tolls, and paid for a full tank of gas when I used less than half of a tank. When I finally got in the car it smelt very strongly of cigarettes. Disappointing and over priced experience overall.Reviewed 2021 Apr 20

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2.0

Cons:The line was way too long to pick up the rentalReviewed 2021 Apr 10

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10.0

Pros:almost brand new car, fast returnReviewed 2021 Apr 07

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2.0

Cons:I booked this car several days in advance. Upon my arrival from the Bahamas to Ft Lauderdale I received a voicemail from Payless informing me they didn’t not actually have a car available for me. I was stuck in Ft Lauderdale on a Friday and could not find a rental car from anyone. They were all sold out for the weekend. I felt totally helpless. I spent the next several hours trying to make other arrangements. At 3:00pm a representative from Payless contacted me and told me that they had a 12 passenger van that had just become available. The van got 10 mpg and I had a 650 mile trip ahead of me. I declined the van and continued to make other arrangements. I must say my experience was pretty awful. Thank Ryan FitchReviewed 2021 Feb 14

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2.0

Pros:NothingCons:I needed to change the name on the reservation and no one was able to help me do it so I ended up having to cancel and then pay triple the amount that I was supposed to. I am appalled and very angry.Reviewed 2020 Dec 27

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10.0

Pros:Ease of pick up and return. And price.Reviewed 2020 Jan 22

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• What is the most popular rental car from Payless in Fort Lauderdale?

  Full-size (Toyota Camry or similar) is the most frequently booked rental car type from Payless in Fort Lauderdale.

• How many car rental locations does Payless have in Fort Lauderdale?

  Payless has 2 rental locations in Fort Lauderdale. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Fort Lauderdale airport (FLL)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Fort Lauderdale airport (FLL)?

  Yes