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2.0
Nothing terrible experienceReviewed 2023 Aug 28
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8.0
Great service. I will definitely rent a car from them again next month.Reviewed 2023 Aug 15
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2.0
The rental car was great, minus not being cleaned out from the previous renter. Trash was left in the backseat and armrest. The rental agent that assisted me was so rude. He lied about needing the liability coverage. I purchased the full coverage through Kayak. He wouldn't tell me the color of the rental, nor the location of the vehicle. He told me to press the unlock button once outside and find it that way. He also refused to give me the inspection paper stating the rental was new and had no damages, yet he didn't know the color or exact location of the rental on the lot.Reviewed 2023 Aug 09
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2.0
The location was convenient but the place was ran down and a mess. The service was poor with the representative attending to us but not explaining anything and his coworker talking over him and trying to flirt with the other person on the trip with me. We got an up charge of $50 for unlimited mileage when in my booking with KAYAK, it was listed as free unlimited mileage. When I brought this up, I was informed it was because we were residents here in Florida so they have to. Just a poor location overall.Reviewed 2023 Jul 25
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2.0
Price gouging at its finest. $19/ day rental turned into $328 in total. Only had the car for 5 hours.Reviewed 2023 Jul 24
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2.0
They weren’t honoring the terms on the booking for unlimited miles and made me pay extra for insuranceReviewed 2023 Jul 09
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4.0
Checking in was horrible and took forever. Our car was very dirty on the outside and had a huge chip in the window. Although they were reasonable the price wasn't worth the hassle.Reviewed 2023 Jun 04
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6.0
Gave me a car with a ding in the windshield also right rear door and quarter was damaged and they told me to take pictures before I drove away. Still waiting on my refund depositReviewed 2023 May 31
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2.0
Car was fine. They will not give you the car unless you buy their extra insurance even if you decline and have your own. Complete crooks. Beware!Reviewed 2023 May 25
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2.0
Nothing, won't rent with them again. They have a lot of conditions that are not shown when you are doing the booking, so we never rented.Reviewed 2023 May 23
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2.0
After a rude conversation/argument, I left and never ended up getting the car because they didn’t understand insurance coverage and didn’t care to try to learn or understand! Very patronizing! I felt like things might have been a little different if I wasn’t a female!Reviewed 2023 May 18
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2.0
staff unfriendly, long wait. The person who drove my rental before me reported tire leaking air. Staff only topped off the tire. A day later the leak reappeared and I discovered a screw in the unrepairable area of rear driver side tire. as a result I had to replace the tire at my cost as there was no record of the flat tire made. Lesson for me not to trust the words of staff but verify myself. Note: I dropped the car off at a Fort Myers location. Staff was friendly and filed the claim on my behalf. No results yet.Reviewed 2023 May 17
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