Book E-Z Rent-A-Car car rentals in Miami

Reviews for E-Z Rent-A-Car in Miami

Recent reviews

Traveler rating

Wonderful

0

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

0

8.4

Pros:EZ counter had no customer but said couldn't help me and sent me to Advantage counter where I had to wait behind 2 customers. When finally helped agent had difficulty finding my reservations and asked why I didnt go to EZ counter. Process took longer than past experiences renting cars from other rental companies. My personal car was in repair and I was not sure if may need extension on rental days. The agent advised they dont extend amd I would need to return rental and then start over in rental process. This did not make sense to me and would be an inconvenience. In past I have been able to extend my rental with other companies by simply calling amd requesting.Cons:As noted in my experience with EZ, I had some inconveniences that the company could have avoided.Reviewed 2020 Jan 08

review from

2.0

Cons:Even though i made a reservation, they put me on a 3 hour waiting list when I arrived to pick up the car. I cancelled the reservation.Reviewed 2020 Jan 06

review from

2.4

Cons:Rented a convertible mustang and when time to pick up the person said that it's only for tourist Florida residents are not allowed to rent it, it didn't say in the website they won't refund my money so I lost $183 that I didn't even get to use the carReviewed 2019 Oct 07

review from

10.0

Pros:The stuff was very friendly and helpful.Reviewed 2019 Apr 29

review from

4.0

Pros:The only east thing was the drop off. Nothing else to likeCons:Different staff who aren’t a bunch of lying rip-offs like the staff at the Ez rental located in Miami International Airport. Very lazy people and they will attempt to rip you off by adding things that you never asked for.Reviewed 2019 Apr 09

review from

2.0

Cons:they didn'r rent me the car because i'm a florida resident that needed a car able to fit 8 or more passengersReviewed 2018 Sep 10

review from

2.0

Cons:The car was not ready at the reserved time, even one and half hour later, I had to rent from another car rental paying to much for itReviewed 2018 Aug 27

review from

2.0

Cancelled ReservationCons:Counter was closed, sent to another counter. Told i couldn’t rent the car i reserved because i had Florida license. Mike -the counter employee didnt offer any options and mentioned they didn’t even have a full sized SUV available. Terrible customer serviceReviewed 2018 Jul 30

review from

5.2

Attempting to Scam and Upcharge UsPros:The customer service agent on the phone was ready to help us correct the awful service we received at the counter.Cons:The agent at the counter told us that the car we had reserved (mid-sized car) was not available, and told us our only options were to wait an undetermined amount of time for another one, or to pay an extra fee for an SUV. The agent was unwilling to find us a comparable car to what we booked. After contacting EZ’s customer customer service on the phone, we were informed that the counter agent was not allowed to upcharge us for a different vehicle based upon the fact that we had reserved a different one and that they “didn’t have it there at the time”. Oddly enough as soon as the agent at the counter realized I was on the phone with customer service, she suddenly had a mid-sized car available for us. When we went to get the keys from a different agent at the lot, we were told that they had had several mid-sized cars all day. Clearly the agent inside was trying to scam and upcharge us unecessarily. We will definitely not be renting from EZ-rent-a-car again.Reviewed 2018 Jul 01

review from

8.4

Cons:The car needs to be cars need to be cleaner when they are rentedReviewed 2018 May 10

review from

2.0

Bad servicePros:Airplane was late by 1 hour. EZCAR gave away car, offered a pickup at higher cost. Will NOT use in future. Unfriendly counter staff.Reviewed 2018 May 02

review from

10.0

Pros:Convenient pick up and drop off, very easy and non waited to pick up the car, reservation was very user friendly. Excellent customer service.Reviewed 2018 Apr 17

review from

More

• What is the most popular rental car from E-Z Rent-A-Car in Miami?

  Compact (Dacia Logan or similar) is the most frequently booked rental car type from E-Z Rent-A-Car in Miami.

• How many car rental locations does E-Z Rent-A-Car have in Miami?

  E-Z Rent-A-Car has 1 rental location in Miami. Take a look at our E-Z Rent-A-Car rental location map to find the best rental cars near you.

• Does E-Z Rent-A-Car have a car rental location at the airport: Miami airport (MIA)?

  Yes

• Does E-Z Rent-A-Car offer shuttle or airport pick-up services from Miami airport (MIA)?

  Yes