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One location in Little Italy
Filters
Reviews
2.0 Poor
May 2021
Cons:
Never picked me up4.0 Mediocre
May 2021
Pros:
It was a fairly simple process.Cons:
I called the day before we picked up our rental and the quoted price was $146. When we arrived, they told us our car rental was going to cost closer to $400. I was displeased but we needed a car as we were on vacation. So if you are considering utilizing ACE, beware that the quoted price is way below what you will actually pay.2.0 Poor
Apr 2021
Cons:
Wasn't even able to rent the vehicle due to me living in san diego and wanting to rent it to go to las vegas and back couldn't take it out of state, but if I wasn't from here I was told i could rent the car and take it wherever I wanted. Won't be renting from them! You want a great rental car place go with Enterprise, have nothing but rave reviews for them and was able to rent within ours of being told no from Ace!2.0 Poor
Apr 2021
Pros:
Absolutely nothing I’m very unhappy with this rentalCons:
When I arrived to pick up my vehicle there was one employee working the desk, with quite a long line to even talk to a worker. Once I got inside the employee asked for my ID and credit card. I was then told the car I requested had not been available for about a year. He then tried to offer me a SUV priced at $412 compared to the $249 I was quoted. I had to leave the building to consult with my party only to have to wait about another 20 mins outside . Once I get to the counter for the second time the clerk then informed me of the under 25 clause and then it was going to be another $114 on top of the $412. I believe this to be highly unprofessional and requested a refund for the insurance. The employee said he could do that. I then called Priceline who I did my insurance through and was laughed at and hung up on. I called back and was told that I could expect a refund in 3-7 business days for the $88 I paid for for the insurance due to the car not being available. It’s been 7 days however and I still have not received the $88. This rental was felt with extremely unprofessionally. I’m highly disappointed.2.0 Poor
Apr 2021
Pros:
Not much. Staff was extremely slow, and they had an extra $17 per day hidden fee.2.0 Poor
Apr 2021
Cons:
They actually advertise that their cars must not leave San Diego County. And, the rep could have cared less that she left me hanging with no rental to get my group to Las Vegas.One location in Little Italy
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Reviews
1.9 Poor
Jun 2021
2.0 Poor
Jun 2021
Pros:
New carCons:
This location is not near the airport and you have to take two shuttles which was never mentioned. Also they charged me $80 extra when i went to pick up my car saying I have to pay those fees if not dont get my rental. It felt i was held hostage as had no choice2.0 Poor
May 2021
Pros:
Car was clean.Cons:
Office doesn’t answer phone. Ever. Hours on their voicemail aren’t those kept by office. No overnight drop box. Not at airport. They don’t return calls. Waiver for liability is a scam. I will never rent from them again.4.0 Mediocre
May 2021
Pros:
CheapCons:
Pick was awful.2.0 Poor
May 2021
Pros:
Nothing because they said or we scheduled to pick up the car at 6:00 PM and it was confirmed. We received emails for 6:00 PM pickup. When we went for pickup they were closed and there was already a customer waiting who said he had have a really hard time getting a car there. The gates were closed, no car for us. The response was “guy leaves 6:00 pm on the dot” Really? Worst place to book from. Never book your car here unless you want to take the risk of not having a car to drive when you get there.Cons:
Everything - I don’t think this car rental should be permitted to operate if they don’t have the will to serve their customers with right information and service.2.0 Poor
May 2021
Pros:
Nothing at allCons:
this rental company should clearly indicate international customer have no option but they have to paid the liability insurance and it cost 16/day so customer don't get frustrate and choose the other rental car that does not mandatory on this. also they should need to mention that they don't care about the customer so they don't answer the phone no matter what and you need to find yourself to get to the rental car company. for customer, i will say look at the review before book this company and if they are lazy or stupid enough like me then they will learn the lesson hard way.One location in Little Italy
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Reviews
2.0 Poor
Apr 2021
Pros:
I didn’t like anything, because there was nothing to like. I went to get my rental at the time that you told me to. But you didn’t have any cars available and didn’t allowed me to have one. I had to buy me a ticket on Amtrak. For the money that you took from me, get prepare, I’m going to sue you. An less you put that money back on my card😡 you should not had made the reservation if you didn’t have a car to rent.Cons:
To have an available car to be rented. You charged me knowing that you were sold out😡😡😡😡😡2.0 Poor
Feb 2021
Pros:
reserved a large size truck twice. both times they had non availableCons:
dont rent out what you dont have to rent10.0 Wonderful
Jan 2021
Cons:
nothing2.0 Poor
Sep 2020
Cons:
Called the car company several times after landing at San Diego Airport to request customer pick up and no answered the phone. My fiancé and I spent several hours waiting. The worst experience I’ve ever had with a car rental company and with Kayak.6.0 Okay
Sep 2020
Pros:
Assistant Manager was helpful but could have done more to correct the problems and make me feel like my business was appreciated.Cons:
Vehicle was a complete mess upon pick-up. Dirt, dust and dead bugs all over the front of the car. More crumbs and dirt inside the vehicle. Like, so much that it was first thing I noticed when I opened the doors. When I asked the employee if the car had been cleaned the only response I got was, “ I tried.” Enterprise has some pretty strict cleaning guidelines for covid but this particular employee refused to adhere to the mask policy because “it was too hot.” Watched the Manager scold her for it. Apparently she had already been warned...8.0 Very good
Aug 2020
Cons:
We made full use of the Yukon xl - our trip to Sequoia Nat’l was fun and worked out perfectOne location in Little Italy
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Reviews
6.0 Okay
Jan 2024
2.0 Poor
Jan 2024
10.0 Wonderful
Feb 2021
Pros:
Great staff both in San Diego and San Jose, very helpful.6.4 Okay
Nov 2020
Cons:
Offer wasn’t clear location did not include transportation from to airport, so had to eat that cost separately obliterating any savings discount. Also access to parking garage failed and office did not open at posted start time so had no help to drop off after sneaking into garage on piggyback of a condo resident, then had to park in avis shuttle slot since avis section of garage was locked closed by a chained gate.9.6 Wonderful
Mar 2019
Pros:
Close to the airport so very convenient.Cons:
Address drops you on the other side of the building.10.0 Wonderful
Jan 2019
Pros:
Easy, friendlyOne location in Little Italy
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Reviews
2.0 Poor
Apr 2024
4.0 Mediocre
Apr 2024
2.0 Poor
Apr 2024
2.0 Poor
Feb 2024
2.0 Poor
Feb 2024
4.0 Mediocre
Jan 2024
One location in Little Italy
Filters
Reviews
2.0 Poor
Mar 2020
Cons:
Booked a van pickup 5pm and drop off at same time 2 days later. The day off, 3 hours before pickup, I get a phone call from the location telling me I need to pickup an hour early because they decide to close at 4 “today”. Of fine. “Oh and also you need to drop off before 10am in 2 days because we will be closed at 10am”. “Or you can pay an extra $60 for late drop off”. What?? Late drop off would mean I extend pass my 24h, which I’m not!! If you decide to close early how does that become my problem?? Very disappointing.2.0 Poor
Mar 2020
Cons:
Booked a van for 2 days w/ 150 mile per day. Arrived at location to be told that policies “of this specific branch” have changed and are now 150 “per rental” (!!!??) Long story short it’s obvious Non sense. Worker at location didn’t show any compassion and on the phone corporate couldn’t do anything because “we are reservation center and customer center only works week days”. Customer service non existent, bummer for loyal and respectful customers like us but I guess that’s the way it goes now.3.2 Poor
Feb 2020
Pros:
Van was nice.Cons:
Shuttle service was terrible/non existent. Rental office is a run down shack to smells of urine.2.0 Poor
Feb 2020
Cons:
I can accurately rate this—they never showed up to pick me up. I waited a half hour for the shuttle and finally had to rent another car because I had a meeting in another town. I sincerely hope they didn’t charge my credit card.3.6 Poor
Jan 2020
Cons:
Poor attitude. Had to wait for an hr and dealt with screw you attitude from the front desk. The place was dirty and shady. The van was old (60k + miles) and dirty. It was conveniently near the airport so that is a plus. Most of all is the lady at the front desk who was awful.9.6 Wonderful
Sep 2019
Pros:
The staff was friendly and helpful. The drop off was super easy. We had a terrific vehicle for the cost.Cons:
Didn't love that we had to go to the transit center for rentals & from there take another van (that we had to call & wait for). Also, we had to return by 2 or be charged extra to return it later to a different location (it was a Sat)- those were the only downsides to an otherwise great experience.One location in Little Italy
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Reviews
10.0 Wonderful
Feb 2024
10.0 Wonderful
Aug 2023
2.0 Poor
Jul 2023
2.0 Poor
Apr 2023
2.0 Poor
Jan 2023
10.0 Wonderful
Jul 2021
One location in Little Italy
Filters
Reviews
2.0 Poor
Apr 2022
One location in Little Italy
One location in Little Italy
One location in Little Italy
One location in Little Italy
One location in Little Italy
Locations in Little Italy (San Diego)
2008 India Street
+1 619 233 8300
Filters
No reviews available
One location in Little Italy
Locations in Little Italy (San Diego)
1002 West Juniper Street
+1 619 255 9094
Filters
No reviews available
One location in Little Italy
Locations in Little Italy (San Diego)
3338 kettner blvd
+1 866 925 8695
Filters
No reviews available
One location in Little Italy
Locations in Little Italy (San Diego)
Filters
No reviews available
One location in Little Italy
Locations in Little Italy (San Diego)
1002 W Juniper St
+1 619 255 9094
Filters
No reviews available
Most popular agency | NU Car |
---|---|
Most popular car type | Intermediate |
Average price | ₪205/day |
Good deal | ₪171/day |
On average a rental car in Little Italy costs ₪205 per day.
Based on ratings and reviews from real users on KAYAK, the best car rental company in Little Italy is ACE (4.0, 108 reviews).
Take a look at our extensive car rental location map to find the best rental cars near you.
Intermediate is the most frequently booked rental car type in Little Italy.
A Intermediate car rental in Little Italy costs ₪146 per day, on average.
On average a rental car in Little Italy costs ₪1,433 per week (₪205 per day).
On average a rental car in Little Italy costs ₪6,143 per month (₪205 per day).