Cons: I have reserved with Avis three times now and theee times they have no car available when I got there. The third time I had called to confirm they were not out of cars. They said as long g as I arrive by 1pm I would get a car. I was there at 11:30. No cars available. I will never ever use Avis Budget again.
Pros: There was NOTHING to like, horrible experience with Avis. Avis (Suzanne, the location manager: San Diego, CA Miramar Rd Location, (858) 271-0018) rented out all of their cars and told me they would not be able accommodate my reservation I made and secured with a credit card days before arriving, ultimately leaving my family of four stuck without a car. I then called Avis' main number, talked to Maggie, they were not able to offer assistance to find a replacement car either and basically told me tough luck. To add to the frustration, a day later they charged my credit card a $50 "No Show" fee for not picking up the car I reserved that they didn't have. From talking to others at the hotel it sounds like they do this often. Live and learn for me, no more Avis car rentals.
Cons: Obviously Avis should have managed the situation better. (1) have a car for the reservation, (2) make arrangements for when Avis over-rents and fails to provide a car for a reservation, (3) not charge a $50 to a family that didn't get a car in the first place.
Pros: The pick up and drop off was pretty easy.
Cons: Old food left from previous renter. This shows how they didn't clean the car beforehand. Also, the previous renter left their paperwork with all of their information in the glove compartment. I shouldn't be able to know the details of the previous renter. Again, shows how they didn't clean or look through the car.
Pros: Location was convenient!
Cons: Never Never Never Never again will I rent from this place! I was assigned a car that was dirty/had stains and smelled of human stench (after the car was left in the hot sun). the company hid stench with/ 4 pine scented hanging on the mirror to distract the stench). It was so disgusting when i got home i had to disinfected all the items i had in the car. Prior to returning the car I had plastic bag on the driver seat. This location scared me for life by renting me a FILTHTY Car............
Pros: Great staff both in San Diego and San Jose, very helpful.
Cons: Offer wasn’t clear location did not include transportation from to airport, so had to eat that cost separately obliterating any savings discount. Also access to parking garage failed and office did not open at posted start time so had no help to drop off after sneaking into garage on piggyback of a condo resident, then had to park in avis shuttle slot since avis section of garage was locked closed by a chained gate.
Pros: The staff at the airport was friendly and helpful and drop off was very easy. When they found out that my reservation was at a different location they were very helpful in fixing the situation!
Pros: New Vehicle, Quick drop off
Cons: Pick up at 10am. No one at the counter until 10:15. Given a vehicle that ran out of oil (0%) during the trip. Called AVIS customer service. They told me I could either buy oil and bring the receipt to get reimbursed or I could go to a AVIS location and exchange the vehicle. I went to an AVIS location and was told there were no vehicles available and to just buy some oil to fill it up until the trip was over. Finally got back to the original location and they told me that I had to speak to the manager on the phone in order to handle my case. Would've preferred not having to go around in circles
Pros: always very helpful.
Cons: Pickup Location was not correct for what I requested
Pros: The staff was excellent. Ha accommodated me as much as possible as my reservations were not as planned/ordered/requested.
Cons: When I reserved the rental car I wanted to reserve from airport and the agent had told me my car reservations was at a location 30 miles away so I had to pay the difference to reserve from that location.
Pros: The clerk was awesome. My issue is that my original rate was not honored! I reserved a vehicle for San Diego Airport online at an affordable rate. When we arrived (after a long day of travel) we were told the address for the reservation wasn’t for SAN, but a location nearly an hour away!!
Cons: Our quoted rate should be honored and the website should be MUCH clearer on locations. In fact I would appreciate a refund of the difference in the higher price I ended up paying!
Mini (Class Minivan or similar) is the most frequently booked rental car type from Avis in San Diego.
Avis has 11 rental locations in San Diego. Take a look at our Avis rental location map to find the best rental cars near you.