Find reviews that mention:
2.0
They did not have the reservation at all. Could not find it even when I showed them the email from Kayak and said Kayak often screws up, and charged me full "Walk in pricing".Reviewed 2023 Sep 10
review from![kayak]()
10.0
Your customer service person who helped me with correcting my rental was awesome.Reviewed 2023 Sep 06
review from![kayak]()
2.0
Dollar was good. Hertz terrible although I know Hertz owns Dollar. Hertz confirmed my San Diego International Airport two days before my flight with the pick up in Tia Juana. I called to straighten it out and they blamed it on Kayak. They said they could get me a car at the airport for $1,100 or about $700 more then original quote. Only when I kept complaining did they do a "courtesy" and book me on Dollar. A Hertz hussle.Reviewed 2023 Aug 28
review from![kayak]()
10.0
When we arrived at San Diego Airport, we were told that our reservation was Tijuana not San Diego. I had a print out of my reservation and it showed Pick-up and Return were both San Diego. I ended up paying $90 more than my reserved price. I was not very happy about it.Reviewed 2023 Aug 27
review from![kayak]()
2.0
Pretty bagReviewed 2023 Aug 27
review from![kayak]()
2.0
You booked my rental 30 minures from the airport!!!Reviewed 2023 Aug 22
review from![kayak]()
2.0
I rented the car for San Diego airport. However, it was not the main San Diego airport!!! It was an airport 30 miles south of the main airport. When I booked the car, it said San Diego airport -- not that it was 30 miles south. I was originally to pay around $420. I ended up paying $940!!! I feel as if I was tricked to renting the original job. I won't use Kayak again......Reviewed 2023 Aug 22
review from![kayak]()
2.0
This a unbelievable transition. I have the correct pick up and drop off address but Hertz said that’s not what they have. The charge went from booking price $290 to $890. Of course, I have to find something else with more reasonable price.Reviewed 2023 Aug 21
review from![kayak]()
4.0
My reservations was missing.Reviewed 2023 Aug 16
review from![kayak]()
10.0
Easy pick up and returnReviewed 2023 Aug 16
review from![kayak]()
2.0
Kayak booked my reservation for pickup at Tijuana Airport instead on San Diego Airport so when I arrived at the counter in San Diego there was no reservation and I ended up having to pay almost tipple the reservation rateReviewed 2023 Aug 13
review from![kayak]()
2.0
Wait just a minute , here. I tried Kayak with a zero-outcome. I was drawn in by the price. good. then, when I had to adjust the date by ONE day, I called and connected with Tijuana Mexico Hertz. Are you kidding me!?!. How in Zues' butt hole was I supposed to go cross border to pickup a car. I cancelled. KAYAK isn't doing well. I'll go direct, instead. Mark. 305-298-5791Reviewed 2023 Aug 09
review from![kayak]()