Pros: The Enterprise staff at the airport location were very unhelpful. Fortunately I went to the Payless counter & received excellent service at a good price.
Cons: My request online was fir the airport location. I entered it 3 times and assumed the website was giving me the requested pick up location. It did not. I was very disappointed upon arrival that I had no car ready fir the price I was quoted.
Pros: I rented a car and when I went to pick up there were no cars available.
Cons: The car that I reserved could have been available.
Cons: They did not provide car we requested trying to sell smaller seven seater to us.
Pros: Staff was not helpful and this was the worst experience ever.
Cons: Customer appreciation. Customer service was unacceptable
Pros: reserved a large size truck twice. both times they had non available
Cons: dont rent out what you dont have to rent
Pros: Great service as always.
Cons: Everything was great.
Pros: Not much, the manager in San Marcos, CA Las Posas branch is a disgrace. She has the customer service skills of a Bad Lawyer. After spending vlose to $1,000 in last 30 days she decided she didn’t like me because I reminded her of her ex husband who left her for another man.
Cons: Professional behavior, friendly, let’s make customer happy attitude.
Cons: I can't imagine
Pros: great staff, great service
Pros: Everything went great from staff to the car it was a great experience
Cons: Nothing could have made it better.
Pros: Staff was super friendly at both the pick up and the drop off. However, I don't appreciate the fast talking sales person trying to upsell is a shady manner. Suddenly my one way rental jumped from $70 to $130 but luckily the customer service guy on the phone and the staff at the drop off location were super helpful, understanding and accommodating.
Cons: Explain all the charges clearly and slowly and include actual pricing info instead of trying to just get the most out of every customer. People are on strict budgets these days and lack of transparency and not having the customers best interest in mind will cause you to lose business.
Mini (Class Minivan or similar) is the most frequently booked rental car type from Enterprise in San Diego.
Enterprise has 14 rental locations in San Diego. Take a look at our Enterprise rental location map to find the best rental cars near you.