Book Thrifty car rentals in San Diego

Reviews for Thrifty in San Diego

Recent reviews

Traveler rating

Excellent

117

Good

45

Okay

39

Mediocre

36

Poor

4

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car was cleancustomer service

get the carnever rent

car availablecar smelled

great pricepick up and drop

friendly staffcredit card

per day

2.0

The pickup line was long and slow. I left my glasses in the car, and it was very difficult to reach an employee at the location to help me.Reviewed 2022 Mar 22

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10.0

Good rate, pick and drop off was a breeze! Car very clean and in good condition.Reviewed 2022 Jan 13

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4.0

Stop upcharging!Reviewed 2021 Dec 20

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2.0

The car that was assigned to me was not in the parking space. We (me and an employee) walked through the lot for 15 min trying to locate it. They assigned me a new car and it was also hard to find. Huge waste of time.Reviewed 2021 Dec 15

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2.0

Drop off is great but the pick up was HORRIBLE. we booked through Priceline and paid in advance. When we got to the counter we had to pay AGAIN (contested) even though I showed them I had already paid THEN we had to put down a security deposit (understandable but not explained in advance). After 45 minutes of the agent trying to complete the paperwork, we finally left the counter to pick up the car. When we get the the garage and look in space marked, it’s EMPTY. Searched all over garage and head back to counter only to be told it’s in another area of the garage - nowhere near where we had been told to look. Come on Thrifty, get your act together.Reviewed 2021 Dec 08

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10.0

The car was an upgraded convertible (since a regular convertible was not available) and was in good shape and everything worked well. The staff were nice - we waited maybe 15-20 minutes in line and drop off was super fast and the shuttle was waiting to take us to the airport. I would definitely use Thrifty again!Reviewed 2021 Oct 17

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1.9

customer service rep provide misleading information ...bad battery, no refund for weeks (until now) , very poor serviceReviewed 2021 Oct 03

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10.0

Agent upgraded me to larger vehicle, which was crucial for my trip.Reviewed 2021 Sep 20

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1.9

Travelers had to wait 2+ hours to get a rental. When finally going up to receive reservation, may be turned away.Reviewed 2021 Aug 30

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3.9

Thrifty/Dollar's airport rental pickup line was L-O-N-G upon our arrival in San Diego. We had a long wait to pick up a car we had already reserved. Not enough people working the counters! The gal we had, though, was very patient and kind. But, even when we had already purchased third-party car insurance from Kayak, we were strongly encouraged to buy even more from Thrifty--an unexpected cost. That was irritating. Having finally gotten the paperwork done, we were sent to the car garage where it was very unclear as to what we were supposed to do! Aisles of categorized cars and so few people to ask for assistance. SO FRUSTRATING! We eventually found out we were just supposed to pick one out in our category! The Chevy Spark we picked out, though, was a great small car for the 2 of us--easy to drive, great gas mileage, could fit in tight parking spots, and great turning radius. However, the AC blower was wonky and did not work correctly all the time (and we really needed it while driving in the desert!). We really wanted properly working AC. Returning the car at J. Wayne Airport in Newport Beach was somewhat confusing, as well. We found out there were not enough people to do that job properly either--like properly checking the car for any damages. They took our paperwork and went off with it, with us not knowing if there would be any additional charges until they emailed us. Very frustrating, again. I guess the car rental companies just can't find people willing to work for them. They seem very short-handed.Reviewed 2021 Aug 20

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5.9

Line to pickup was out the door with limited staff working. Overall, the experience was good except for the initial pickup which took over one hour.Reviewed 2021 Aug 15

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1.9

They literally maxed out my car for a car I returnedReviewed 2021 Aug 10

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• What is the most popular rental car from Thrifty in San Diego?

  Full-size (Nissan Pathfinder or similar) is the most frequently booked rental car type from Thrifty in San Diego.

• How many car rental locations does Thrifty have in San Diego?

  Thrifty has 1 rental location in San Diego. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: San Diego airport (SAN)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from San Diego airport (SAN)?

  Yes