Book Ace car rentals in Orlando

Orlando, FL, United States
16 Aug — 23 Aug
Same drop-off
Orlando, FL, United States
Tue 16.08
Noon
Tue 23.08
Noon
Driver's age:

Pros

"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
" fast and helpful."(in 282 reviews)

Cons

"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"Will Ace again."(in 111 reviews)

Reviews for Ace in Orlando

Overall Rating5.3 OkayBased on 599 reviews
Cleanliness
5.4
Comfort
5.6
Overall
5.1
Pick-up/Drop-off
5.1
Value for money
5.4

Recent reviews

Traveler rating
89
69
78
190
6
Find reviews that mention:
8.0
Off site rental car facility with limited van service when arriving extremely early or late. When I flew out in the middle of the day the van was there and ready to go when I dropped the car offReviewed 2022 Aug 09
review fromkayak
2.0
The pickup was great. The problem occurred after I received the final bill for the rental car. I company added CDW insurance after I stated I did not want and had full coverage with my insurance company. Ace also charge an onsite fee for the airport, but they are located offsite. I attempted to call the manager but his voicemail was full and his staff would not helpful. I ended up filing a dispute with my credit card company. Please do a better job vetting companies you recommend.Reviewed 2022 Aug 04
review fromkayak
10.0
The customer experience was amazing, Millie in the return experience excellent. Great team workReviewed 2022 Jul 08
review fromkayak
8.0
I was really frustrated that the car ended up costing me double what I was told online when I booked it. The worst part was getting ripped off on the toll pass. The salesperson made it sound like we would be on toll roads all the time, but I only went on 2 in a week. The$55 was a complete waste of money. I also felt ripped off on the insurance. However, I will say I was really happy with how easy the drop off was at 4 a m!Reviewed 2022 Jun 30
review fromkayak
8.0
Very nice running van. Easy pickup and drop off.Reviewed 2022 Apr 25
review fromkayak
2.0
My rental was canceled by the dealer. I was not able to rent a car as they wanted to charge me 3x my original reservation.Reviewed 2022 Apr 24
review fromkayak
6.0
The car was damaged from a prior client and probably not legal to rent. The body had ugly collision damage to many panels and seams. The tire pressure warning light came on repeatedly. The passenger side door mirror was broken and did not function at all. Since I picked up the car at midnight, it was not possible for me to notice this until the next morning at my hotel parking lot. The lot is off-site from the airport in Orlando and the shuttle pick-up / drop-off was about as poorly executed as could be. If it were not for another ACE customer having called for the shuttle on their cell-phone, I would have had no way to contact ACE. I could not locate any of the "courtesy phones" mentioned in my communications from ACE. All in all, I will definitely go with another company next time.Reviewed 2022 Feb 24
review fromkayak
2.0
Charge a lot for an additional driver and charge a lot for some extra insurance that my insurance company said I did not need and that I was fully covered but ace said I had to pay this extra after pre paying for the rental. The extra driver and insurance cost more then the actual rentalReviewed 2022 Feb 09
review fromkayak
2.0
Gave car away. Replacement would have been double the money. Went to Alamo instead.Reviewed 2022 Jan 29
review fromkayak
4.0
Couldn't find the shuttle so we took a cab (our choice). The office was understaffed. After arriving I stood in line for 35 mins before being helped at which point another customer interrupted because he had been arguing about charges. So it was back and forth trying to help him and get me my rental at the same time. I will say the agent that helped me was apologetic and remained composed but ace should have more employees. The guy that got my car was exhausted and overworked, he made note that he had worked 6 hours straight without a break. The return process was easy enough and there is a shuttle that runs every 15-20 mins. Overall, it was a cheap rental so you get what you pay for.Reviewed 2022 Jan 11
review fromkayak
10.0
Is very goodReviewed 2022 Jan 06
review fromkayak
4.0
Could not locate. Should specify on the site when the pick up is not onsite at the airport. Thanks!Reviewed 2021 Nov 24
review fromkayak

Where can I find Ace car rentals in Orlando?

7855 North Frontage Road, Ace car rentals

Address

7855 North Frontage Road

Hours

Saturday00:00 - 23:59
Friday00:00 - 23:59
Tuesday00:00 - 23:59
Sunday00:00 - 23:59
Thursday00:00 - 23:59
Monday00:00 - 23:59
Wednesday00:00 - 23:59

Phone

+1 407 588 0018

Good to know

Most popular location

7855 North Frontage Road

Most popular car type

Standard

Top tips for renting a car from Ace in Orlando

  • Standard rental cars from Ace in Orlando are around 0% cheaper than other car types, on average

FAQs about renting a car from Ace in Orlando