Book Dollar car rentals in Orlando

Pros: it was ok after waiting over a hour late when i get told i had no car when i aready paid 4 it and then they supposedly had 1 getting cleaned 4 me

Cons: communicate and not send out text 2 me saying i was canceled and when i get there its we ran out of cars and u can be refunded and after a while they claim they had mine what company does this wont rent there again

Pros: Nothing...a total scam. The site was a fake and there are no cars or people to work with! No one answers to help when the place does not exist....F___!

Cons: Using another company would have helped.

Pros: Family fit well

Cons: Van had no gas and person doing paper work didn’t know what he was doing and cleaning inside and outside could have been done better it smell bad

Pros: Car was nice and drop off was easy.

Cons: Hidden fees at pick up I was not made aware of when reserving a car.

Pros: The staff were friendly and helpful.

Cons: The line to pick up our car was so long that we had to wait 1.5 hours to pick up our rental car. I don’t feel that is acceptable. There should have been an express option for checking in, or perhaps more staff.

Pros: Drop off was fast I guess.

Cons: Everything. We waited in the pick up line for over 2 hours after our flight. The employee tcharged us for the ENTIRE tank of gas without explaining what he was signing us up for when we would only have the car for 24 hours and would certainly not burn through a tank. If we had not talked to the very nice gate man on the way out, we would be out $50 dollars (we topped it off for $3 before we returned it the next day). Very poor experience and would not recommend to anyone.

Pros: Nothing they cancelled my car at the last minute.

Pros: Got an email while we were in the air saying they could not honor out PAiD IN ADVANCE reservation so we arrived in Orlando with NO CAR..will never use them again . Booked through priceline.

Cons: If they had the car available that I reserved 3 weeks before my vacation. They contacted me as my family and I were boarding the plane, to inform me that even though I had a confirmed reservation that was paid for. They had no more vehicles available. This left my family and I stranded at the airport more than 1000 miles from home, with no family in the area, no vehicle. I went to the service counter of Dollar rental where they tried to get me to pay 2500 for some luxury car that they had left. Thankfully we were able to rent from Alamo for a few hundred dollars more than I originally had spent with Dollar. Dollar is horrible, so is there customer service.

Pros: This company is a fraud! Never ever book with them. On the day I was supposed to pick up my rental car, dollar sends me a text message will I was in flight 30 mins from my destination, stating that dollar was not able to fulfill my reservation because they were sold out. Mind you I booked a good 3 weeks in advanced and also confimed that everything was going as planned. When i finally arrives at my destination I called their customer service and the lady that Helped me had no idea of what was going. She even told me that their was no cancellation that I can go ahead and pick up my car. A little further into our conversation she says can you read that message to me again and I did she then tells me “oh that’s directly from the counter ma’am, there nothing I can do about that” she didn’t even tell me how I can get a refund she didn’t offer an apology she didn’t when help me figure out what to do in that case. She didn’t give a s***. There I was with my two kids stranded at an airport in a city I had no idea about, and 45 mins away frm where I was staying. Dollar put my life and the life of my children in danger. Vulnerable to ppl who could have taken advantage of my siatuation. Stay away frm this rental company!!!!!!! They are liars, they will leave u stranded if they can offer ir car up to someone willing to pay more. Even if it’s 30 mins frm arranged pick up time. They don’t care they have no commitment to you! However they are not flexible in the cancellation policy not even for covid 19. DO NOT BOOK WITH DOLLAR!!!!!!!!!!!!!!!!!!!!!!!!

Cons: Dollar could have kept they’re word! They are liars!!! You are very likely to stay with out a car when you arrive at ur destination. They have no respect for customers and their agents are clueless!!! A travelers worst nightmare! What I fear with a rental company happened to me Wednesday March 31 . Beware!!!!!