Cons: Staff was rude could not explain additional $500 in added fees. The car was not sanitized and they gave it to us after someone used it just vacuumed it out. It was dirty and had been smoked in but the counter person advised us more than 5 times we will get charged the smoking fee. The check engine light was on and the car was making noise coming from the front suspension. Rental went from $65 to $225 or more a day it’s a scam classic bait and switch.
Pros: Very quick process to pickup and drop off.
Cons: Pay $14.99/day for the epass/sun pass for tolls or not pay that daily fee, but get charged $25 when you go through a toll. I was kind of forced to get it just in case I went through a toll.
Cons: They dropped my reservation because I was just over an hour late for pick up.
Pros: Quality car, friendly staff
Cons: Shuttle service could have been better
Cons: They insisted I buy their Sunpass package even though I already had my own Sunpass.
They said I would get charged and fined anyway. not all rental companies work that way, I wontbe using NextCar anymore
Cons: The car really really needs an alignment. I had to pull the steering wheel hard to the right my entire trip.
Pros: Staff was unfriendly took a long time to get on the road for one I had to call my insurance company to get a declaration page that was never listed in the rental or on web page,had to pay another ten dollars a day because my liability was not satisfactory to there standard pulse could not use my ez-pass another ten dollars as a matter of fact I don’t recall using any toll roads to my destination. When I went to return the car they found a nick in windshield that you could see on there own video, they still told us that it wasn’t there at pick up just totally terrible business practices looking to up charge every step of the way will never use them again
Pros: This place is a scam! Added a $100 fee because I had American Family insurance. They said they normally don't work with them so its $100 administration fee. Then tried to sell me a toll pass for $25.00 a day when I refused they said there will be $25.00 fee per toll from them no matter what even if I pay cash at the Toll. Be very carful at this place its very sketchy. Also the car we receive had used masks in the car and one of the seatbelts did not work. I would stay away from this place.
Pros: Not a lot.
Cons: Pushed SunPass and other products without explaining that there we opportunities to pay tolls in person. Service representative on pick-up was more interested in checking personal email and text than customer service and was irritated with questions. The car was clean but the perfume/air freshener was SO HEAVY it left us with a headache and clung to our clothes. There were no clearly labeled areas for drop-off/return, leaving it up to the customer to decide where to park. Overall, I’ll use an Uber or other rental agency in the future rather than NextCar
Cons: My flight was delayed and they charged me 100 dollars for not being in time, also I was calling many times before that, and never answer the phone.
Pros: Airport shuttle never arrived. We suspect the company is out of business.
Cons: Went out of business. Shuttle never arrived. Use another company
Pros: Drop-off was easy, car performed well.
Cons: Price was absolutely outrageous, ended up paying far more than we originally thought. The service was awful as well, the employee who served us worked incredibly slow and was not friendly at all. We will never use this rental service again.
Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from NextCar in Orlando.
NextCar has 1 rental location in Orlando. Take a look at our NextCar rental location map to find the best rental cars near you.
No (According to our data)
No (According to our data)