Book NextCar car rentals in Orlando

Reviews for NextCar in Orlando

Recent reviews

Traveler rating

Wonderful

1

Very good

9

Good

0

Okay

7

Fair

0

Mediocre

0

Poor

63

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2.0

NextCar is a huge rip-off: it advertises a cheap rental price, then jacks up the price for add-ons the customer often has no choice but to accept: 1) Florida residents pay MORE, and they don't get "unlimited mileage" (per the advertisement), 2) the rental agency forces the customer to provide ACCESS to their car insurance website (password AND login), or provide the full documents of your auto insurance policy. The auto insurance card won't do: you have to have THE FULL POLICY document with you. 3) If your own insurance has a large deductible, then you HAVE to buy the agency's expensive insurance. The upper limit is $500. Otherwise, they take out $500 from your credit card which they say they'll pay back after 30 days--just long enough to incur a charge of INTEREST on the payment.l 4) If you don't pay the agency in advance for tolls, you can't pay cash at the toll booth. The rental agency toll device will trigger if you drive a toll road, and you'll pay $14 regardless of whether you paid in cash. All of this is "negotiated" when you go pick up your car, and the negotiations can take more than AN HOUR, so wait time and long lines are ridiculously, maddeningly long. It was a horror.Reviewed 2023 Nov 08

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2.0

very bad customer serviceReviewed 2023 Oct 31

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2.0

Drop off location awful woukd never is them again in OrlandoReviewed 2023 Sep 29

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2.0

Thet doubled my rental cost when I showed them a Fla DL. I explained I was living in NJ due to my home being destroyed in Hurrican Ian. They didnt careReviewed 2023 Sep 19

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4.0

We waited over an hour for the shuttle to pick us up from the airport and take us to the rental car place. We ended up having to pay a cab driver to take us to the rental car place. I didn’t realize I needed to bring the declarations page from my auto insurance company in order to decline the rental car insurance. It added stress to an already stressful process😒Reviewed 2023 Mar 21

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2.0

Awful experience. Upon arrival in Orlando airport, there was no pick up instructions on my confirmation email, the phone givem for their HQ didnt connect and after navigating through their website, I found a local office number. I called and was asked for my name and confirmation number, the employee verified me before sending the shuttle. When the shuttle dropped me at the Nextcar address, i walked in to the open counter and was told that my reservation had been cancelled because I was more than 1 hour beyond my reservation start time. I had to call an Uber XL for wife, two infants, teo car seats (9 pieces of luggage total) back to the airport and make a reservation with an airport based renral company. Avoid using Nextcar at all costs.Reviewed 2023 Mar 19

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8.0

Cons:Shuttle service and more accurate vehicle descriptionsReviewed 2021 May 23

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4.0

Pros:Dropping the car off was easy unless I get some kind of late charge.Cons:Customer service. They’ll charge extra insurance and sunpasses for tolls, expect to pay a couple hundred more than what you’re quoted. Also the building/area is a little sketchy.Reviewed 2021 May 19

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2.0

Cons:Customer service was terrible. They pulled the car up and told me it was ready. The passenger seat had a large stain on the driver seat and the back passenger seat had a large spot that looked like someone threw up.Reviewed 2021 May 14

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2.0

Pros:Nothing. They will rip you off. Stay a.way RunCons:When we got there. The price changed, it went up. They even, made us pay for Toll pass. Had to buy their insurance. I had my own. Just bad, bad, and badReviewed 2021 May 11

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2.0

Pros:Nothing! They never picked up their phone or if they did they immediately hung up! Shuttle was never there! Terrible company!Reviewed 2021 May 09

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2.0

Cons:Staff was rude could not explain additional $500 in added fees. The car was not sanitized and they gave it to us after someone used it just vacuumed it out. It was dirty and had been smoked in but the counter person advised us more than 5 times we will get charged the smoking fee. The check engine light was on and the car was making noise coming from the front suspension. Rental went from $65 to $225 or more a day it’s a scam classic bait and switch.Reviewed 2021 Apr 07

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• What is the most popular rental car from NextCar in Orlando?

  Full-size (Ford Mustang Convertible or similar) is the most frequently booked rental car type from NextCar in Orlando.

• How many car rental locations does NextCar have in Orlando?

  NextCar has 1 rental location in Orlando. Take a look at our NextCar rental location map to find the best rental cars near you.

• Does NextCar have a car rental location at the airport: Orlando airport (MCO)?

  Yes

• Does NextCar offer shuttle or airport pick-up services from Orlando airport (MCO)?

  Yes

• Does NextCar have a car rental location at the airport: Orlando Sanford Intl airport (SFB)?

  No (According to our data)

• Does NextCar offer shuttle or airport pick-up services from Orlando Sanford Intl airport (SFB)?

  No (According to our data)