Cons: Reservation was not available they manager said we will not honor it because we have to many people customers
Cons: I traveled for business and processed this reservation online through Kayak with a business card. When I landed at the airport to pick up my rental car, the woman at the counter informed me it was not paid for just "reserved" and they couldn't charge the same card. A rental car for an entire week is A LOT of money to pay when you are under the assumption it is already paid for. This was definitely not communicated clearly in the booking process. I have rented cars several other times at a variety of places and this was not the process previously.
When I returned the car to the airport, not a single counter was manned. All counters had signs pointing to each other saying "if no one is at this counter please go to the (insert company name here) counter".....but nobody was there. I finally settled on putting the keys for my National rental in the Enterprise dropbox on the counter because it was the only safe way to return it.
Pros: Friendly and accommodating from the start. Even brought us a brand new suv for our trip from fla to ny!
Cons: Fees and taxes are what they are, what can you do??
Pros: Everyone was so nice!
Cons: Nothing, maybe a little lower price
Cons: Car interior could’ve been cleaner
Pros: The process was quick and easy. Thank you for that.
Cons: The pick up and drop off staff were a little aloof and I did not like how the pick up staff seemed offended that we went through priceline. If they don't want people to use outside vendors then they should not use them. Don't dump that on the customers.
Pros: The car was fantastic. Made me seriously think about buying one. Very easy to drive and super comfortable ride.
Cons: I dropped the car off a day earlier than I originally reserved it for. It was a pain to get a hold of someone. No one ever called me back. Ended up showing that they received it at 10pm that night, when I actually dropped it off at 5:30am. Really like using National, but this experience wasn't great
Cons: Please wipe the external mirrors when washing. They are always water spotted and hard to see out of. At had bird droppings on it and it had just been washed - but it wasnt washed well enough to get these all the way off.
Pros: Nice car, rode well
Cons: It used too much gas, way more than expected.
Quick in & out service
Pros: Very convenient and fast service ...
Pros: The car was very clear and well maintained
Pros: How easy it was the hole process and the sale rep was wonderful Livia is her first name
Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from National in Orlando.
National has 7 rental locations in Orlando. Take a look at our National rental location map to find the best rental cars near you.
No (According to our data)