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10.0
The staff was greatReviewed 2022 Aug 09
review from![cheapflights]()
2.0
The car itself was fine, it reeked terribly of cigarettes, but that doesn’t bother me that much. I received the car with only a 1/2 tank of fuel. The check in process was horrific, I waited in a lobby with several others for hours because no cars were available for anyone. I was supposed to pick up the rental at 12:00 noon, I ended up getting it around 3:30pm. The car was not cleaned before I got it. They assured me drop off would be quick, but that too took almost an hour, causing me to come close to missing my flight. Do not use Easirent ever!Reviewed 2022 Aug 08
review from![kayak]()
2.0
Do not rent from this place! They advertise $30 per day then add another $80 on to the cost when you go pick up the car. BIG-TIME BAIT AND SWITCH!Reviewed 2022 Jul 11
review from![kayak]()
2.0
Buyer beware - this is a small, off site car rental place being advertised as an MCO airport location. They require a security deposit of $250 plus $16 per day for a car seat and $11 a day for tolls, none of which was disclosed at the time of booking. The shady salesman there offered to sell down the refundable security deposit for a flat rate of $50. Overall my experience was poor and I will not be renting here again.Reviewed 2022 Jul 07
review from![kayak]()
4.0
Location is far from airport and shuttle service is very poor. wait for shuttle exceeded 30 mins.Reviewed 2022 Jul 02
review from![kayak]()
10.0
The customer service was very good and everything was ready for us when we arrived to pick up the car.Reviewed 2022 Jul 01
review from![kayak]()
6.0
The lack of signage in the airport and lack of visual or physical representation cost us a lot of time to find out where the shuttle to get off-site. The lobby at the pick-up location felt like a bus terminal, which it was. The staff was pretty apathetic and getting renters into their cars seemed to take extra long. The car was in good shape and cleaned which was the most crucial part of the rental experience. I have no complaints about the value of the car, however, I would have liked to be paired with a more reputable rental company.Reviewed 2022 Jun 22
review from![kayak]()
4.0
Pick up was the main issue. Even though we had an online reservation they make you sign in at the office and you wait your turn to be called. It took 50 minutes for us to just to be called up to the counter. After that everything was smooth. Next time we would have just paid the extra money for an on-airport rental through enterprise or Avis. It would have been faster after the shuttle ride and the wait in the office.Reviewed 2022 Jun 20
review from![kayak]()
2.0
Do not rent from here. Tons of hidden fees. Also tried to bribe us for good ratings so don’t believe any good ratings you see!Reviewed 2022 Jun 20
review from![kayak]()
4.0
took almost two hours to pick up the car, also location listing is deceiving, says it's "at Orland airport" when it's a few miles away.Reviewed 2022 Jun 02
review from![kayak]()
6.0
No mention of having to bring car insurance account number to waive the upsell of insurance. My VISA has always been enough. Also, when asked for phone number of Farmers Insurance, i was given a scam number that asked for my credit card number. Very upset with that whole situation.Reviewed 2022 May 25
review from![kayak]()
2.0
Their website is complete trash and so is their customer service. I wanted to extend the rental but wasn’t able to, so I canales the rental and they kept the entirety of the rental fee I paid. I will never use them again.Reviewed 2022 May 12
review from![kayak]()