Pros: One of the worst travel experiences we've ever had.
Cons: Full and clear notification that proof of insurance be required or a$30 per day fee be charged. Employees were rude, and tried to upsell in addition to the insurance surprise. Facility was dirty. Never again!
Pros: The line for the shuttle was long, not enough drivers. I tried to call and there was no answer. When we got to the Easirent, it was not very clean, there was a line to sign in. They skipped our name so we had to wait even longer. I paid for the additional insurance but at the location they said I had to pay even more. So instead my price for the week doubled.
We returned a day earlier than we were going to. I never received confirmation that we were clear.
Drop off was easy
Cons: Buyer beware, very disappointed in this experience. I trusted that the price that I found was good. I heard them say that different companies do this. I had Alt paid an additional $100 for insurance, I had to pay $250 more at the location. Very sketchy place.
Cons: Rental pickup took over an hour. Forced to take Easirent insurance because I don't carry my current policy with me to prove I have insurance
Cons: One hour wait for the shuttle. No one picked up the phone when we called. Upon arrival to the pick up location another hour wait. And depending on who you get at the counter, you’ll find that unless you bring or prove you have an insurance policy that covers a rental car, not just a proof of insurance card, you will have a tough decision to make. Either pay them for coverage or go somewhere else. Then if you do happen to bring or have a copy of your insurance policy , your insurance provider must be one of their “approved companies “ as some companies are not acceptable. I and the couple right next to me experienced the exact same treatment. This happened at the Orlando facility at night around 6pm. The biggest catch is the toll pass scam. We were told no tolls accept cash, it’s all by tag number . That could not have been further from the truth. There are tons of toll roads in Orlando and to get to places faster those toll roads are worth paying for but to tell customers that none accept cash is false. The icing on the cake is upon returning the vehicle in the daytime shift hours with completely new employees you find out that the experience of renting a car is completely different. There’s a double standard because when you start asking other renters how their experience was and they tell you they declined the insurance just as we did but they didn’t have to show their insurance policy, it justifies why this company is getting a POOR rating from us. I’m sure that I’m not the only one that has experienced this as I witnessed it with my own eyes and saw people being treated the same as we were treated. My recommendation is pay a little extra and choose a reputable known company as this is a smaller company that makes their money on the upgrades and extras. Lesson learned and may this service we expone a warning to all who read this review. I’ve been traveling across this great country for over 25 years renting vehicles and this was my worst experience ever
Pros: Long wait, Car was dirty, tags expired
Cons: Had to wait over an hour in a packed room of people, in a run down building. i had a reservation but that didn’t matter. Experience was so horrible, i just wanted to get out and that was the experience of everyone from what I could tell. Would have been happy to pay more to not experience this place.
Pros: The car chosen for us
Cons: CusTomer service w. Policies about bringing insurance. Rental counter workers. Cleanliness of car. Car not being on empty at pickup
Cons: My reservation was canceled because it was more than two hours after I scheduled pick up. They then wanted to charge an extra $40 a day for a different car.
Pros: Lobby was clean
Cons: Service, car conditions, hidden fees, car safety, radio could have worked, back up camera could have worked, tires could have passed an inspection
Pros: Shuttle drivers were friendly and helpful. Staff was friendly and explained the process. Car was clean. Didn't have the car I had reserved but placed us in the next level up car without additional charge. Car was new less than 8000 miles on it.
Cons: Check in process was slow and inefficient. Only one person working when we picked up our car and they were handling both pick ups and drop offs. It took us about an hour to complete the pick up process. The pick up and drop off process could be more efficient.
Pros: The car I rented was nice and clean
Cons: The service the wait time was extremely long
Pros: Nothing. The vehicle was disgusting and over priced. Employees were condescending.
Cons: A lot. Starting with cleaning the vehicle
On average a rental car from Easirent in Orlando costs ₪97 per day.
Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Easirent in Orlando.
Easirent has 1 rental location in Orlando. Take a look at our Easirent rental location map to find the best rental cars near you.
No (According to our data)
No (According to our data)