Pros: Staff at ECONOMY was great. Very nice shuttle drivers. Excellent front desk staff. I was very impressed with the staff during our late night pick up. The desk attendant explained everything, including tolls, very well. It was refreshing to have such a good conversation with a rental car rep. Drop-off was seamless and very easy. Again, very nice staff.
Cons: There was nothing on our reservation about the fact that this rental car company is off-airport and requires a shuttle to get there. The address on the reservation said MCO airport, but they are actually a 10 min drive off-site. That caused some confusion and costs us about an hour of time.
Pros: Shuttle arrives frequently and fast.
Cons: Staff was rude, car was damaged, shuttle was gross and driver was texting the entire time, was not happy. Will never use this again.
Pros: Although the car had 68K miles it drove fine. The AC and cruise control worked.
Cons: The pick-up procedure was terrible. Stood in line for 75 minutes on a concrete floor in their warehouse while 2-3 (usually 2) people helped. NO explanations to the 30+ people while we were in line. One came out of the little office and said he was told it was “our” fault because “we” all came to Florida.
Pros: Shuttle drivers both ways were courteous and efficient. Drop off was quick and easy.
Cons: The interior of the car showed a little wear and tear. Nothing major, just cosmetic. For the price, hardly worth mentioning.
Cons: Having to provide proof of insurance was inconvenient. I also brought my EZ pass from home after researching that it would work in Florida. I went through one 1.00 toll and the EZ pass didn't work. The rental company charged an additional 20.00 on top of the 1.00 toll. There is no reason for this charge.
Pros: Fast pickup, no hidden fees, upon a drop off the shuttle departed immediately to give us a ride to the airport ASAP. Very friendly and helpful staff.
Cons: The car lacked floor mats
Pros: Friendly staff , yes drop off smooth. Clean car ran well
Cons: Would have been helpful to know I needed my insurance policy number before I got there. The trick with the sun pass was unexpected. Where I have to buy yours for $58. Instead of using mine, changed the final price, will prob go with a more transparent company next time.
Pros: Easy drop off
Cons: Wait for the shuttle Charged more than originally quoted Low tire light was on the whole time
Pros: Literally nothing. The dude working the desk complimented my sweater, that's it.
Cons: DO NOT USE THESE PEOPLE! We waited nearly 2 hours in line to get a rental car. Once I finally did get to the counter, ended up spending a extra $90 some dollars (on our $60 car rental) between the price of the toll responder, and a extra day, because I was returning the car 6 hours later.... I'd say the nearly two hours in line was the worst part.
Cons: So many hidden fees, you should just get a car at the airport because it ends up being the same price. Economy included a 10% airport fee and the Allianz insurance doesn’t cover you fully so you need to buy additional insurance through Economy.
Cons: Long wait at Pickup and rental. Shuttle driver was careless. Dirty bathrooms. Rental car was filthy and smelled like cigarette smoke. Everything could have been better!
Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Economy Rent a Car in Orlando.
Economy Rent a Car has 1 rental location in Orlando. Take a look at our Economy Rent a Car rental location map to find the best rental cars near you.
No (According to our data)
No (According to our data)