Book Thrifty car rentals in Orlando

Reviews for Thrifty in Orlando

Recent reviews

Traveler rating

Wonderful

37

Very good

38

Good

8

Okay

41

Fair

4

Mediocre

0

Poor

210

Find reviews that mention:

car was cleancustomer service

get the carnever rent

car availableper day

friendly staffpick up and drop

great price

2.0

1 1/2 hours, waiting in line at the Thrifty rental counter.Reviewed 2023 Aug 22

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2.0

The car was filthy inside, scratched and dented in numerous places, the steering wheel shook at highway speed. The counter agent charged my card $1000 more than the quoted rate and claimed that he couldn't fix it. Absolutely refused to accept my proof of insurance. The manager took me to the parking garage to have the bill fixed and left before it was resolved - it wasn't. After 2 hours walking back and forth from the counter to the garage, I left with an email address for the manager to have the bill corrected. No response to email, the social media folks couldn't help with an open reservation, when I returned the car I was told that I had used the insurance, etc so they would not correct it. The agent was deceptive, the car was filthy and in need of repair, customer service is non existent. Beware of commission based swindlers.Reviewed 2023 Aug 02

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10.0

I paid cash at every toll I came to, however I have just received a bill from you for $42.32, which I am not happy with.Reviewed 2023 Jul 31

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8.0

Other than the long wait to acquire the vehicle, everything was goodReviewed 2023 Jul 25

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2.0

I had to wait three hours in the heat to get a car as their systems were down. I am 7 months pregnant and this was an absolute disaster.Reviewed 2023 Jul 23

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2.0

Our experience was not good upon arriving at the airport we waited in line for an hour before getting to the counter only to be upsold by the counter guy. We received a clunker of a mini van that had to be returned halfway through our trip because the bottom was falling off and causing problem they did not come to us we had to come to the airport to exchange at which time they had over sold the cars and we waited over 2 hours to get a new vehicle leaving our daughter at the convention center alone. One employee literally would not help us because she was off at 2pm we finally got a manager who tried his best to make the situation right and turned it around. I have never seen so many unhappy people in my life it was pretty much a joke for thrifty and dollar. Will not use them in the future.Reviewed 2023 Jul 19

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4.0

Thrifty checked my car in 8 hours after I dropped it off causing my charge to go from $120 to $320. I’m working with them to resolve but it still hasn’t been resolved yet.Reviewed 2023 Jul 19

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6.0

The price and car I received were great. What wasn’t great at all was waiting more than an hour in line to pick up my car after a cross-country flight that landed at 11:30pm. Huge line and not enough staff to handle it. When I got to the counter the rep asked how long I waited, when I told him, he said “oh that’s not too bad, usually it’s longer”. Dropoff was easy and swift.Reviewed 2023 Jul 17

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4.0

We were told we were being “given” a vehicle upgrade, as if it were a courtesy and it were a free upgrade. Great we were happy. Then once we returned from our trip we were charged for a vehicle upgrade. I havent been able to reach anyway useful in customer service regarding our charges.Reviewed 2023 Jun 27

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2.0

The wait in line was over an hour. They charged me for insurance they said I had to have which is not true. I had to switch to a different car, because the one I got was very dirty. Could not even see at of the windshield. Had so much grease on it. I am now fighting to get my insurance money back That I did not need. My credit card and my insurance cover everything on a rental. It not worth trying to save with Thrifty. They steal money from you and you waist alot of time on the phone and waiting in line.Reviewed 2023 Jun 25

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4.0

Upon pick up they had no attendance in the parking lot terminal c in Orlando, various people looking for there cars and no one to ask for help.Reviewed 2023 Jun 21

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4.0

Car was fine, staff was nice. The line at the airport was horrendous. Hours long, only two people at the desk. I was told it's like that all the time. I can't imagine renting from thrifty or dollar again, at least not at Orlando. HIRE AN ADEQUATE AMOUNT OF STAFF!!!!Reviewed 2023 Jun 12

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• How much does it cost to rent a car from Thrifty in Orlando?

  On average a rental car from Thrifty in Orlando costs ₪461 per day.

• What is the most popular rental car from Thrifty in Orlando?

  Premium (Chevrolet Suburban or similar) is the most frequently booked rental car type from Thrifty in Orlando.

• How many car rental locations does Thrifty have in Orlando?

  Thrifty has 4 rental locations in Orlando. Take a look at our Thrifty rental location map to find the best rental cars near you.

• Does Thrifty have a car rental location at the airport: Orlando airport (MCO)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Orlando airport (MCO)?

  Yes

• Does Thrifty have a car rental location at the airport: Orlando Sanford Intl airport (SFB)?

  No (According to our data)

• Does Thrifty offer shuttle or airport pick-up services from Orlando Sanford Intl airport (SFB)?

  Yes