Book Payless car rentals in Orlando

Reviews for Payless in Orlando

Recent reviews

Traveler rating

Wonderful

6

Very good

4

Good

1

Okay

7

Fair

1

Mediocre

0

Poor

11

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10.0

Muy bien. Nos entregaron las llaves en Orlando y devolvimos en coche en Miami. Todo muy simple, sin necesidad de hacer largas filas, documentos, etc. Altamente recomendable!Reviewed 2023 Jul 10

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2.0

I did not end up renting a car from Payless. My initial reservation was incorrectly recorded by the Kayak web page and I called and cancelled my reservation and did not go through Kayak. Additionally, it seemed like Payless was the only car company that Kayak offered in florida during the time period I was looking. I thought that was strange. I ended up going through Costco to reserve a car with Budget. It was about the same cost as Kayak/Payless but the web interface and customer service experience was better and simpler. Kayak just feels like an extra layer of headache added to an already tedious and complicated process.Reviewed 2023 Jul 07

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4.0

We were promised a 15 passenger van but they didn’t have one. They were able to give us two vans but it complicated the trip to have to split up the group. Not sure how you can reserve a car and they just not have it.Reviewed 2023 Jun 30

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8.0

There were no signs at rental car level to indicate which way the Payless kiosk was. A non-Payless person actually told me that Payless was off site and that I would have to get there by bus! More signs would help.Reviewed 2023 Apr 29

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2.0

Worse experience ever!!!! No comments about, stole my money, Paid for nothing, Didn’t resolve any of my issues and finally I had to get Uber insteadReviewed 2023 Apr 03

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6.0

The pick up experience was very frustrating. There was no one at the counter at our terminal because they were “out to lunch” and no one from a partner agency could help us. The sign told us to go to another terminal’s rental car counter. We had 2 sets of golf clubs and 2 suitcases we had to shlep to another terminal. The line there was long with only 1 employee who was nice but definitely in no rush. The first car we selected needed air in the tires. The attendant said we could stop at a Wawa and put air in! When we pushed back, he told us to choose a different car. All in it took almost 2 hours to get into a rental car. Very frustrating start to our vacation!Reviewed 2023 Mar 28

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2.0

Worst experience of my lifeReviewed 2023 Mar 22

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6.0

I turned my car in 2 days early and got no credit back and was charged $48.58 for 3/8 of tank of gas. Not impressed. Car had dings on all 4 sides and some existing candy wrappers inside. Expected more.Reviewed 2023 Feb 20

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2.0

Payless location made me wait 40 minutes while the guy at the counter disappeared to talk to his manager.Reviewed 2023 Jan 30

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2.0

Avoid this companyReviewed 2023 Jan 24

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4.0

No one was at the Payless booth at pickup. I had to go to the other side of the airport with my bags to pick up the vehicle. When driving out, I had to wait extra time because the car was being scanned as the wrong vehicle even though it matched my paperwork. At drop off, No one was at the Payless counter, so Avis helped. I was charged a whole extra day for being 45 minutes late from my drop off hour. Other rental places give a 1 to 2 hour grace period before adding an additional day. I liked that we could rent a car seat and pick out which one we wanted, the price we paid for one week, we could have purchased a brand new car seat. We were ripped off and taken advantage of. Not cool Payless.Reviewed 2023 Jan 22

review from

8.0

at pick up in orlando i go to the desk and nobody was there.... and no sign was there. this was at 1 30 ... then at 2 00 a nice lady got there and said she had been at her break. it would have been nice if a sign was posted and/or payless had another person to take care of us who waited the 30 min our car was fine, but it smelled like smoke even though we had been told it was non-smoking vehicle. the staff seemed all nice though , that is importantReviewed 2022 Nov 21

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• What is the most popular rental car from Payless in Orlando?

  Premium (Chevrolet Suburban or similar) is the most frequently booked rental car type from Payless in Orlando.

• How many car rental locations does Payless have in Orlando?

  Payless has 5 rental locations in Orlando. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Orlando airport (MCO)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Orlando airport (MCO)?

  No (According to our data)

• Does Payless have a car rental location at the airport: Orlando Sanford Intl airport (SFB)?

  No (According to our data)

• Does Payless offer shuttle or airport pick-up services from Orlando Sanford Intl airport (SFB)?

  No (According to our data)