Cons: Could not located building and no one answer the phone
Cons: They did not honor the rental even though I had a confirmation number. They found my confidence number, but they wouldn't honor it because Kayak's inventory was incorrect!
Cons: Actually have a rental.
Pros: Staff very helpful and friendly!
Pros: The staff was very friendly and helpful. They attempted to get us a substitute vehicle but it wasn't acceptable so they helped us get to an alternative supplier
Cons: AVR said that they never had a minivan available for rent; the problem was with the 3rd party provider, KAYAK, which confirmed a reservation that didn't exist.
Pros: The staff was super helpful and friendly. I felt like they were welcoming me to the neighborhood.
Cons: Directions and support for transport from the airport to the rental office.
Cons: They did not give me any rental cars and told me that they had any car available!!!
Cons: The staff be there so anyone could rent a van at 4:30 PM on a Friday
Cons: First off the pick up/drop offs location is not even at the airport and I was given no heads up about this. In order to get there, I would have had to order 2-3 Uber’s to get my entire family and luggage there. And then try to find 3 more Uber’s at 3 am to get back, upon our return. When I called to find out the location, initially, there employee was extremely rude. I did not pick up my rental and I used a different rental company. I won’t be using this them or kayak again. Kayak should have disclosed this info ahead of time.
Cons: I don’t think this company is real. They never answered the phone when we landed and we walked to the AVR location and no one was there. It was a scam!
Pros: Friendly staff quick process excellent pick up and drop off
Pros: Super friendly staff
Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Airport Van in Los Angeles.
Airport Van has 3 rental locations in Los Angeles. Take a look at our Airport Van rental location map to find the best rental cars near you.