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2.0
When I arrived at LAX to pick up my car, I waited in line OVER 1.5 HOURS! Absolutely unacceptable and will never be using Avis again.Reviewed 2023 Sep 21
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2.0
Qeeq.com has my money and will not refund it. Avis ran out of cars so could not rent to me and neither companies could change the rental agreement. Now they are saying they have opened a case and will take 20 days to come to a decision. It is a Chinese company and is fraudulentReviewed 2023 Aug 04
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10.0
Car was excellent and provided exactly what we needed during our trip. The drop-off was a tad difficult due to reasons outside of Avis' control (heavy traffic in drop-off location's area).Reviewed 2023 Aug 02
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2.0
Avis agent called the day before our pick-up date to say that the vehicle would no longer be available. Didn’t even leave a voicemail. If I hadn’t called back the number, I wouldn’t have had any notice at all.Reviewed 2023 Jul 11
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6.0
Car had a lot of damage and was really dirty when they gave it to me but they cleaned itbupReviewed 2023 Jun 12
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2.0
Absolutely terrible systems in place. Waited over 3 hours for our rental. Will never rent from Avis againReviewed 2023 Jun 03
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2.0
Had to pay per miles with no noticeReviewed 2023 Jun 03
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2.0
I’m still in contact with them as I’ve been overchargedReviewed 2023 May 31
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6.0
I received no email with details of my rental and no receipt as I requestedReviewed 2023 May 26
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2.0
The price i got from the web page ended being over 50% more, it took about an hour to get the car and they assigned me a car tha was already assigned to another person, and they took like 20more minutes to finally assign me one. The people on the counter do not explain all the chargesReviewed 2023 May 16
review from![kayak]()
2.0
Car was fine. Rental process on Kayak was fine. Drop off was fine. At the pick-up, I declined - declined - declined and said yes to NO ADDED FEES and yet there was still over 50% added fees above my agreement from Kayak and Avis. Took almost half an hour to get the bill back to what it was supposed to be. Although the manager was very cordial, he still acted like it was some kind of one-time “favor” to charge me what I actually agreed to in the first place.Reviewed 2023 May 08
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6.0
The line at the pickup was excruciatingly long and the car we reserved was not available on our arrival. However, the staff was very nice, the actual process was swift and we were upgraded to a more luxurious vehicle at no extra cost.Reviewed 2023 Apr 22
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