Pros: Hard to get from the airport to the rental agency.
Cons: Car smelled like smoke. Price was too much for the smell.
Cons: After waiting an hr in line I was told I could not rent the car
Pros: The office was closed and I was unable to pick up my car.
Cons: 7 pm at airport and office closed.
Cons: The pickup and drop off was horrendous. The first shuttle never showed up at LAX (and I say first as per their instructions you need to take 2 shuttles to get to them) and we had to walk from the airport to the car rental location. When called to request a shuttle they told to just keep waiting as they had no idea how long it would be. Wait for what, a shuttle that was never coming. When we picked up the car, I specifically asked about a shuttle back to the airport as the drop off was after hours and that we didn’t not want to walk again. They assured me there is a shuttle 24/7, picking up every 5 mins. No surprise, there was no shuttle again!! And we had to pay for taxi to take us to the airport as we didn’t want to miss our flight by walking.
Pros: I arrived with my young daughter only to find that Midway closed at 6pm. Our reservation called for a 6:30pm pickup due to a flight arriving at 6pm in Los Angeles. I completed the reservation online and did not receive any indication that Midway would be closed when we arrived. I literally made six calls, the first three trying to locate the shuttle service to the rent car counter. Ultimately told to take a certain shuttle to the Remote Rental Car Depot, and to wait there to be picked up by another shuttle to get to our car. After three more calls, the final lady was very apologetic and told us that we would not be able to get a car, so we were left stranded at a remote location with no car. Another lady and her niece encountered the same thing as we did, and we all walked to a Budget location and paid double for a car at that location. We will NOT be paying for this car if Midway asks.
Pros: Easy check in process
Cons: Terrible shuttle service from LAX. I had to walk. There are no shuttles operated by Midway. When I asked why I had to wait 45min at airport representative didn’t really care
Cons: We rented a car with the intent of driving to Phoenix and back during our week rental. We checked to make sure that the car came with unlimited mileage. However, it was not until we arrived at the rental counter that we learned that if the car was to be driven to Arizona we would be additionally charged something like $3 per mile driven in Arizona. This forced us to scurry to another vendor at LAX and pay a premium for making last moment arrangements. We were fortunately able to do so. Very disappointing!
Pros: Staff was awesome!
Very nice and professional!
Cons: There was only one man working and he was overwhelmed w customers so my car was not pre cleaned or wiped down so he was scrambling to take care of me. There was trash in the car that I had to clean out myself but the guy was great and he handled everything as best as anyone could.
Pros: Very nice staff.
Cons: Need to make sure that the car that was rented originally is given. Called me last minute to tell me my car didn’t arrive on time. Gave me a offer since the van I ordered was not provided but I wasn’t too happy because I got offered a smaller SUV.
Cons: Never got around to renting from them. They called me in the morning to tell me that none of the minivans I requested were returned so they could not provide me with the vehicle I reserved. Didn't have time to wait around for them to call me when a vehicle finally became available (which they never did).
Pros: nothing they did not had the car I needed so I couldn't get any rental car
Cons: a heads-up on availability for the car rentals
Cons: I rented a minivan because I needed the space. Upon pickup of the vehicle, I was told that my reservation was given to another customer. My trip was extremely uncomfortable. I was then given a small suv. I was sad ,extremely dissatisfied.
Full-size (Chevrolet Tahoe or similar) is the most frequently booked rental car type from Midway in Los Angeles.
Midway has 9 rental locations in Los Angeles. Take a look at our Midway rental location map to find the best rental cars near you.